Dear Makiko, thank you for taking the time to share this review with us. We are delighted that you were pleased with your recent stay at Grand Millennium Kuala Lumpur and we appreciate your compliments about our location. We are sorry however that we fell short of your expectations in terms of our food and beverage offerings. Please know that your feedback is important to us and rest assured, we will highlight this matter to our Culinary team for further improvements. We certainly look forward to welcoming you back again soon. Best regards, Ko Van den Hil, General Manager

Dear Maiko, thank you for sharing your valuable feedback which gives us the opportunity to further improve our service standards. We truly regret to hear that your recent stay was not up to expectations and we would like to extend our most sincere apologies for the frustration that this has caused you. Please know this is not representative of our Millennium hospitality and we take pride in providing excellent guest service which was sadly not evident during your stay with us. We are grateful for your constructive comments and rest assured that we are currently reviewing our practices and products so that positive changes will take place soon. We do hope to welcome you during your future visit for a more enhanced Millennium experience. Best regards, Ko Van den Hil, General Manager

Dear KONOSUKE, warm greetings from Grand Millennium Kuala Lumpur and thank you for taking the time to share a review of your stay with us. We are pleased to learn of your excellent experience during your recent visit and we hope you were able to explore some of the top attractions within the vicinity. All of us here look forward to welcome you back for another memorable stay in the heart of Bukit Bintang soon. Best regards, Ko Van den Hil, General Manager

Dear kazuhito, warm greetings from Grand Millennium Kuala Lumpur and thank you for taking the time to share a review of your stay with us. We are pleased to learn of your positive experience during your recent visit and we hope you were able to explore some of the top attractions within the vicinity. All of us here look forward to welcome you back for another memorable stay in the heart of Bukit Bintang soon. Best regards, Ko Van den Hil, General Manager

Dear Natsuki, thank you for making us your preferred hotel in the heart of Kuala Lumpur. We are delighted to hear that your stay with us was an overall positive one and we are grateful for your kind support and patronage. My team and I hope you took the opportunity to explore our neighbourhood and surroundings and we look forward to welcome you back to the heart of the city in the not too distant future. Kind regards, Peter D Gibbons, General Manager

Dear Shigemitsu, thank you for choosing to stay with us and we truly appreciate your constructive feedback. At Grand Millennium Kuala Lumpur, we pride ourselves in providing excellent and engaging experiences to all our guests and we are disheartened to learn that we fell short of your expectations in some aspects. Rest assured we will look into the matters raised and we hope to have another opportunity to welcome you back in the near future for a more seamless stay. Kind regards, Peter D Gibbons, General Manager

Dear Mika, thank you for choosing Grand Millennium Kuala Lumpur as your preferred residence during your recent trip to the city. We appreciate your endorsement and we are happy to note that you had a pleasant stay. My team and I look forward to welcoming you back for another memorable experience in the heart of Bukit Bintang, hopefully in the not too distant future. Best regards, Peter D Gibbons, General Manager

Dear Inoue, thank you for making us your preferred hotel in the heart of Bukit Bintang. We are humbled by your kind endorsements and we are happy that you had an enjoyable stay with us. My team and I look forward to present you with another grand experience should your travels bring you back to the city soon. Best wishes, Peter D Gibbons, General Manager

Dear Yoshimi, thank you for choosing to stay at Grand Millennium Kuala Lumpur and for this lovely review of our hotel. We are glad to learn that you had an overall pleasant experience and we certainly look forward to welcome you back for more remarkable stays in the future. Best wishes, Peter D Gibbons, General Manager

Dear Shimizu, thank you for your kind patronage and for taking the time to share your constructive feedback with us. We are disappointed to hear that we fell short of your expectations during your stay experience at Grand Millennium Kuala Lumpur. Your feedback has been shared with the respective Division Heads and rest assured they will seek ways to further enhance the experience of our valued guests like yourself. We sincerely hope you would accord us with another opportunity to be of service to you again and to regain your trust in our hotel. Best wishes, Peter D Gibbons, General Manager

Dear Daichi, thank you for choosing to stay at Grand Millennium Kuala Lumpur and for this lovely review of our hotel. We are glad to learn that you had an overall pleasant experience and we certainly look forward to welcome you back for more remarkable stays in the future. Best wishes, Peter D Gibbons, General Manager

Dear Kaori, we are thrilled to read that you had a wonderful experience and thank you for your kind recommendation. It is always a pleasure to hear from our guests and we hope you took some time to explore the major hotspots within the vicinity. My team and I look forward to welcome you back in the not too distant future and we send you our best wishes from the heart of Bukit Bintang. Thank you once again and warm regards, Peter D Gibbons, General Manager

Dear Hattori, thank you for your support and for choosing Grand Millennium Kuala Lumpur. We are thrilled to learn about your enjoyable stay with us and it is lovely to read about your wonderful experience. We pride ourselves in delivering excellent guest service and we are pleased that this was evident during your recent visit. My team and I certainly look forward to having you back in our hotel again soon for another memorable stay. Kind regards, Peter D Gibbons, General Manager

Dear Yasumi, thank you for taking the time to share about your stay at Grand Millennium Kuala Lumpur. We are glad that you had an overall positive experience and found our location in the heart of Bukit Bintang to be strategic and convenient. All of us here look forward to welcome you back for another memorable stay soon, should your travels bring you back to the city. Best wishes, Peter D Gibbons, General Manager

Dear Ryuichi, thank you for your kind patronage and for taking the time to share your constructive feedback with us. We are disappointed to hear that we fell short of your expectations during your stay experience at Grand Millennium Kuala Lumpur. Your feedback has been shared with the respective Division Heads and rest assured they will seek ways to further enhance the experience of our valued guests like yourself. We sincerely hope you would accord us with another opportunity to be of service to you again and to regain your trust in our hotel. Best wishes, Peter D Gibbons, General Manager

Dear Tadashi, thank you for leaving an insightful review of your recent stay with us. We are extremely pleased to read about your overall positive experience and we are glad that you found everything to be in great order. Our location along Kuala Lumpur’s shopping belt indeed provides convenience for guests like yourself to explore major premium outlets within the vicinity and we are grateful for your kind recommendations. Your feedback regarding areas of improvement is much appreciated and will be shared with our Management Team for future planned developments. We hope you had a wonderful time with us in the city and we look forward to welcome you back for another pleasant stay. Kind regards, Peter D Gibbons, General Manager

Dear Yasu, thank you for sharing a review of your experience on Agoda. I am happy to know that you liked the overall experience of your stay with us and particularly enjoyed our convenient location which is just a short walk to some of the premier shopping malls, attractions and public transportation options. I hope you took the opportunity to explore the city and we look forward to welcome you back for another exceptional experience soon. Best regards, Peter D Gibbons, General Manager

Dear Go, thank you for sharing your review with us following your visit. We are pleased to hear that you had a positive stay and we hope you took the opportunity to explore some of the major hotspots that are located within walking distance to our hotel. Thank you for your support and we look forward to welcoming you back again, hopefully in the not too distant future. Kind regards, Peter D Gibbons, General Manager