Thank you for taking time to review the hotel.
We sincerely hope that you will return to stay with us upon the completion of our hotel transformation and allow us to offer you a full 5* experience.
Assistant Front Office Manager
We are sorry that you didn't not enjoy your stay with us.
Phase 2 of our hotel transformation is due to complete by Q1 2018. We hope that you will allow us another opportunity to welcome you to the new Grand Park City Hall.
Front Office Manager
We are truly sorry for the service shortfall you've experienced with us.
We hope you will allow us another opportunity to be of service on your next stay with us!