The service staff from the hotel shuttle bus driver to the bell captain and his staff, and the reception were serving with pride and enthusiasm, sincerity and whole heartedly. Just excellent! Room for triple sharing was spacious and the facilities and garden park were well maintained and clean.
We also like the hotel shuttle that runs every 20 minutes to the Shinagawa station, so very convenient!
2018年6月 | 2泊滞在
Well-appointed, very stylish hotel”
Wow. I can never believe the price I paid for this hotel that's really top class. I like the free shuttle from Shinagawa station that runs 3 times every hour (or was it 4?). Even if you do not catch the shuttle, it's just a 10 minute walk from the station.
As you approach the hotel lobby (either from the front via the main road or the back via an easy flight of stairs into a garden full of hydrangeas as it was summer), you can sense a touch of class. The lobby looks beautiful.
Inside, the room is big and spacious and the bed is so comfy. The view out of the windows were amazing... I had the Tokyo Tower right in front of me and it turned into a beautiful tower at night and accompanied me to a good night's rest, every night.
2018年6月 | 1泊滞在
Former 5 star hotels struggling to maintain its legacy but needs better business model”
Grand Prince Takanawa is a good hotel; service is excellent but it is a former 5 stars hotels struggling to maintain its legacy but needs to figure out better business model. The room for example, is at three star hotel level. It is sad. they do not get it. The overall design and looks and feels are also depressing for what they spent. The leadership team is the typical Japanese Salary-Man overly conservative risk-concerned worker type mentality, not the leaders. it needs the change and transformation.
2018年6月 | 5泊滞在
Three star room setting in five star environment ”
Good service with older Japanese style dysfunctional tiny room. It’s three star room fixtures in the five star environment. Very awkward dysfunctional but it’s durable. And good enough for Tokyo. Needs to upgrade.
クラブ デラックスルーム キングベッド
2018年10月 | 3泊滞在
Helpful staff and nice room, good view reasonable price
2018年4月 | 5泊滞在
Great Service in wonderful hospitality tradition!”
This establishment has a long history of #1 service provider for many decades; such tradition is never lost! I highly recommend for any high-end business and personal travelers. The location is excellent as well.
2018年6月 | 4泊滞在
Great location, Close to Shinagawa Station especially if catching the Bullet Train or Narita”
The hotel is very close to Shinagawa station which was great. Great view of Tokyo Tower from my room and the gardens were very pretty. Restaurants were very pricey so I chose to eat elsewhere. it is a short walk, but be prepared to walk up a hill with your bags. hotel is nice and clean. staff are very helpful. Will stay again.
2018年6月 | 3泊滞在
Easy 10 min walk from. Shinagawa station ,they do offer a shuttle service
Hotel staff friendly and welcoming
Lobby spacious and clean
Room was a superior king plenty of room
Decor getting abit tied could be updated but other than great room
Nice walking around gardens in the mornings