箱根ホテル河鹿荘 (Hakone Hotel Kajikaso)
この旅館の特徴は、全室で簡単に接続できる無料Wi-Fiと、無料で利用できる駐車場です。 箱根のなかでも便利な箱根に位置しており、観光名所や食事処に近い場所にあります。 有名な彫刻の森美術館への訪問をお忘れなく。 星評価3.5を誇る当施設では質の高いおもてなしを提供しており、敷地内にてご利用いただける温泉、スパ、 サウナをご用意しております。
駐車場
全室Wi-Fi無料
荷物預かりサービス
サウナ
娯楽室
ショップ
コーヒーショップ
心も体も癒されました☆”
友人と久々の箱根旅行。たまたま見つけたこちらのお宿でしたが、本当に素敵な時間を過ごすことができました! 今度はこちらにお世話になるために箱根を訪れたいと思います(^^) 有難うございました!
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とても広いホテルです”
駅前にありました。お風呂は2か所、どちらもおなじような感じで、清潔です。バスタオルが各浴場にあって入浴のたび新しいタオルが使用できるので、きもちよく何回も温泉を楽しみました。建物は少し古いですが廊下、ロビーなど広々としてゆったりくつろげます。
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満足”
露天風呂付き客室は部屋が広くて、とても良い。食事も美味しかった。チェックアウト時間が11時だとよいと思います。
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最高でした”
食事お風呂ともに最高級🙌🏻
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最高の一日”
施設もご飯も接客もすべてが最高でした。
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Exquiste food & Spacious ”
Very spacious room, the food is so exquisite & like art. The hotel is 70 years old but maintain very well & really cleaned.
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Love it”
First try staying in a Ryokan, and we leave with an awesome experi
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Excellent Japanese Experience”
Great service and food was fabulous! We enjoyed the private onsen.
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非常に満足”
My son was gastric flu when we arrive the hotel, we asked about nearby hotel detail, the staff can not advise. But overall stay experience is good. The food is very nice!
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すごく良い”
my parents are very satisfied with this hotel and its near the station!
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GLOSE THE STATION AND SHOPPING STREET”
THE LOCATION OF HOTEL ARE GOOD FOR GET THE STATION FROM TOKYO CITY, BUT IF YOU DRIVE YOUR OWN CAR I SUGGEST STAY AT THE 仙石原/強羅, ALL OF THE HOTEL LOCATED AT 湯本 ARE MORE OLD THAN 仙石原/強羅, BUY IF YOU DO NOT HAVE ANY TIME GET THE BUS OR TRAIN SO I WILL SUGGEST YOU STAY AT HAKONE HOTEL KAJIKASO
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Tired Hotel”
Pricey, but expected for a touristy area like Hakone. Location was very convenient and a short walk from the station. The hotel itself is very old and rundown which is a bit disappointing, but perhaps "authentic" in a way. They served Kaiseki dinner in a big dining hall so it didn't feel very intimate.
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Not the best ryokan experience ”
Pros- Location is near to train station Cons - Very inflexible for my request to change room type despite 10 days in advance request. - Receptionist don’t really speak much English, hard to communicate - Meals are served in restaurant! Not in bedroom - Request for 1 hr late check out was rejected
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DISAPPOINTED AND UNPLEASANT STAYING”
After we made a reservation for dinner, bed, and breakfast at Hakone Hotel Kajikaso, we excitedly anticipated our staying at Hakone Hotel Kajikaso. But after check-out, we found there were 20K Japanese yen missing from our wallet left at the room, when we needed to buy train tickets with cash. We understood out suspect cannot be the evidence for our missing money. But we didn’t go out and didn’t use the money after we finished the dinner. At that time, there was the hotel staff who was entering our room to make the bed. We did go through our wallet and suitcases several times, but still couldn’t find the missing money. We suspected it was stole during our dinner in the restaurant, since the hotel staff was supposed to make the bed for us. But after we returned to the room after dinner, the bed was not made and only saw a jug of cold water at the table. We had been traveling to many countries even to Europe where our money wasn’t missing or stole. It is so disappointed and upset that we had this experience in Japan where people have a good impression and I have been travelled several times. Although the stolen money isn’t too many, and it may be the stealing trick that they didn’t steal all the money in the wallet but only the 2 ten-thousand bills were stole (thousand bills was still in the wallet). It was supposed to be a happy and memorable journey to us. However, after we found this was happened to us, we were so frustrated and upset. Moreover, it’s a lesson learned to us. We left the message to warn the traveller who is going to stay at Hakone Hotel Kajikaso and pay attention to your belongings.
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Way too expensive for average experience. Food was average. Dining room servers inattentive. ”
Room that was claimed to be non-smoking smelled like cigarette smoke. I was in Japan for two weeks and stayed at 7 different places. This was the worst value of all.
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Disappointing with the Onsen & the Staff”
This is the second time staying at the hotel, I chose the “River View Room with Private Hot Spring”. The ultimate disappointment is that the hot spring is not “hot”! Then how can it called “hot spring”. We told the staff and they assigned a staff to check it, however they cannot resolve the problem within a reasonable time, this happens on both days of our stay. Finally when checking out I complain to the staff, their response is totally unacceptable. Their excuse is because of the cold weather making the hot spring not hot enough, what are they talking about? This is the lowest level of excuse I have ever heard, the staff didn’t accept the problem and didn’t do anything to let us feel comfortable, and didn’t do anything to show that they are sorry for the problem. We didn’t ask for anything because their response shows that they don’t feel bad. I do experience issues/problems in other hotels in Japan, but I can assure that this hotel gave us the worst experience I’ve ever had.
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Hotel staff can only speak Poor English ,can’t communicate .Also didn’t. arrange in roomDinner. ”
Never come back to here .
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Great value for money”
We wanted to get the ryokan experience at the lowest cost and got it here at Hotel Kajikaso! We really enjoyed the private onsen and the dinner and breakfast spread was amazing.
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Best value for money”
Great staff, very nice, elegant hotel with many facilities. Free kaiseki meals provided for breakfast and dinner. The private onsen in our room was very good. Would definitely recommend.
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Private onsen experience was great!”
Room was spacious and could fit up to a family of 5. Meals were great, and were served at the dining room. By the time we got back to the room after dinner, the futon was set. Service is great!
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