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ホールマーク ホテル グラスゴーでご用意している一流のサービスとこだわりのアメニティで、ゆっくりと旅の疲れを癒していただけます。 全室Wi-Fi無料, タクシーサービス, 24時間対応フロントデスク, バリアフリー設備, Wi-Fi（共有エリア内）などの設備・サービスを備えており、お客様に充実したひと時をお届けしています。
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The air con didn't work. The room was smaller then it was on the website. the bed side lamps did not work and it was suppose to be a double bed and there was two singles. Never again.
I loved it, room was clean and warm, my sister did notice a musty smell in room but nothing to stop her sleeping in it, the staff were friendly and helpful and the breakfast was perfect, hot and tasty, highly recommended
Rooms are a bit tired but clean. Great location for Hydro and city centre.
Good hotel and not so far from the city centre”
The hotel is quite rundown but is in a decent location. Attentive staff and spacious room with basic amenities. Breakfast options were quite limited though.
The staff make a hotel for me and the staff were amazing. Health Clun was great staff amazing Dinner amazing breakfast my favourite staff great really took care of us. Special thanks to managar of fitness suite and breakfast staff member older guy was lovely on saturday morning x
Great location, good value for money.”
The Hallmark Hotel was within easy walking distance of Glasgow Central Railway Station and a huge shopping area. The meals, especially breakfast were great value for money, my only complaint would be that the bread with our soup was stale, maybe they could have toasted it. Our room was clean and comfortable and the staff were helpful and cheerfully friendly.
above average food and friendly dining room staff. nice size room and very clean but decor a tad tired. eg. mould on silicone and bits of missing grouting.
Understaffed with unprofessional staff. A disappointing stay! ”
Tried to eat in the restaurant to be told there is an hours wait due to them being very busy - 4 tables occupied. Ate in the bar area which was understaffed and cold as staff kept propping a door open. Food was cold and very basic. Returned to room to prepare for our event the next day only to discover that there was no cold water to complete our preparations - only piping hot water. When we enquired as to how long this would continue for we were told they did not know!! This spoilt our weekend away. On discussing these issues at check out we were told that they were sorry but no compensation etc was offered. They seemed very uninterested in the inconveniences we had. Overall we found the staff unhelpful, unprofessional and not well trained in hospitality.
Rooms big and clean”
Room are very huge and clean although the room furniture are old. Shopping area are about 10 mins walking from the hotel. Overall hotel are pleasant to stay.
Excellent staff very helpfull
Paid over £200 for one night b&b and paid for evinning meal. Dinning room was full of American kids eating pizza out of boxes . I paid top dollar for a meal would have been better at Pizza Hut Disapionting
Location and secure parking
Conveniently located hotel as a base for visiting Glasgow”
Within 15 minutes walk from the Central Station, Restaurants and local attractions, we found this to be a good base for our first visit to Glasgow. We had a large, comfortable room with sitting area, and although the motorway is close by, it did not disturb us. Breakfast is good, though a little understaffed for topping up the buffet. Reception staff are friendly and helpful.
Hotel is well located and breakfast excellent. Suites are very tired and need refurbishing. Very small double bed. Furniture needs replacing - lounge was stained and torn. Very understaffed for breakfast and dinner - waited over an hour for entre to be served. Very expensive for standard of suite.
Overnight stay ”
Room was very spacious, tea tray - always appreciated was well stocked .on the down side 2 big dirty stains on either side of bed just in front of bedside tables was very offputting 🤢 The staff were mostly young but in serious need of hospitality training . Pleasant enough but quite ignorant of what working in hospitality industry is about . Seemed neither here nor there about job and came over as unprofessional . Ongoing professional development a must .
The Rooms decor was outdated but apart from that the space was amazing! Got a good deal. Wish I could have stayed longer and used the facilities
Smelly rooms. Broken window handle so wouldn't open. Soft furnishings, carpets and furniture like a second hand charity shop. Only one bedside lamp. Bathroom tatty. Breakfast fine but both mornings couldn't get a decaf coffee without pressing staff who seemed more interested in setting tables than seeing to actual existing customers. I had finished breakfast before coffee finally came. Swimming pool closed and overall paid good money for this dire experience. You mislead customers with nice website pics of your hotel which were probably taken 15 years ago.
The swimming pool and sauna and steam room is brilliant
Perfect for me!”
This was a very nice hotel with a great location, excellent staff who all had great attitudes and were attentive to our needs. Food was very good! I would stay here again!
Stayed for one night after having stayed for one night 5 weeks ago, enjoyed our stay the last time but this time was even better, had problem checking in last time but no issues this time, our room on the sixth floor was a good side and spotlessly clean, enjoyed time in the pool that was a reasonable size and also well maintained, did not have our evening meal in hotel but breakfast was first class as it was on our previous visit, staff where all very helpful.