We thoroughly enjoyed our stay here. This home style hotel is surrounded by residence living in the same area and very closely to Lingyin Temple. The walk is breeze and air is fresher here than at West Lake. If you like calm and serenity, this is the place for it. Maybe now is low season, they only have one staff at their reception who does answering phone calls, check-in & check-out for guests, preparing and cleaning up breakfast. This young lady is like a super girl. Doing everything by herself. Thumbs up for her! Although breakfast is provided, it's very simple porridge and toasts. This is fine for us. The only setback is taxi drivers have a hard time finding the place. Not all of them knows Baile Bridge. And the roads leading to the hotel are very narrow, you might need to walk in from main road if the drivers refused to drive in. So prepare lighter luggage. All in all this is a very recommended hotel to stay in.