Well established hotel with kind staffs ”

i had stayed here since their early days and decide to come back from such wonderful experience. this time, we had a pleasant stay starting with a kind upgrade to sea view room by front desk. room was newly renovated, comfortable bed and pillows while TV is too small for today’s standard. only one issue for the room was the hot water which was not stable at all and need an urgent attention and improvement. breakfast served with choices of American ,Thai, Chinese congee and noodle set and you can order as much as you wished. Overall, it was a nice stay and return to stay again soon.

Great Staff!”

Stayed here many times, best value and location for the $ compared to similar properties. Staff is friendly and attentive. Jeanna at the front desk is world class, she’s efficient and accommodating, knows how to make guests feel special and welcomed. Beds are extremely comfortable, rooms are clean and big with great views. Pool and recreation area are always fun with activities for adults and children. Thank you HRH!

Everything is perfect”

The General manager left me a personal note since I am a return visitor and Ann and Somo left a birthday cake for my girlfriend because it was her birthday. The rooms and everything is super clean and the location is on the beach. The pool and all amenities, food, restaurants are all excellent. It really was a perfect weekend!!!! I will never stay at any other hotel or resort in Pattaya - this is THE BEST PLACE!!!

Best In every category ”

From the minute you arrive you’re treated like a VIP. The safety procedures for Covid are in place, everything is immaculate clean, the location, amenities and service are 5 star and it’s right on the beach in the heart of everything. Shhhh it’s the only place I stay now when I visit Pattaya. The GM and staff are incredible. Bravo 👏 you are simply the best

Very comfortable stay”

On our the first visit everything was perfect (services, staffs, food, room, swiming pool) except for the slow checkout process. I took a survey and let the hotel know about the issue. On our second visit we got our room free upgraded which we are very appreciated. Also there was a noticeable improvement on checkout process speed which make this visit very impressive in every way. We will certainly keep revisiting Hard Rock Hotel Pattaya.

Amazing Hotel”

I didn't think a Hotel of this quality existed in Pattaya. The rooms and facilities were amazing. I could not have found a better hotel to enjoy my time in Pattaya. The swimming pool was one of the biggest and best pools I have seen and the rooms were high quality and the beds so comfortable. Very high-end hotel and a great choice to stay. I will be back again.

Great hotel for family with kids”

It was my birthday trip. I received a lovely birthday cake for two days during our stay. My daughter loved the pool, and so did we. The breakfast was great. The chef made a new hot pancake as per our request. The noodle soup was super delicious. The staff was friendly. This hotel is located in a perfect location. 10 minutes walking to Central Pattaya. The only negative feedback from me was about the Kids club that you have to pay 100 baht/hour (but the staff at the club was lovely - I liked her :) and all amenities in the restroom was made for Male only as the scent was so masculine, not for women at all.

Comfortable rooms best pool. ”

The hotel is wonderful. The rooms are comfortable and even have free movies. Restaurants are exactly what you would expect from hard rock. The ribs are great. The housekeeping does an excellent job. And anytime I called Ema at the front desk she was able to help right away with any needs. Cant wait to come back.

A very nice family hotel”

The staff were very friendly and attentive, the facilities were excellent, the buffet breakfast was delicious. Me and my girlfriend had a very relaxing weekend here and the families here looked like they were enjoying themselves too. The rooms were clean, well specced and extremely comfortable. We will consider staying here again in the future

Traveling with senior”

Staff are really well train and polite. They are all have great service mind. Excellent service since we arrived till we checked out, offer wheelchair as we needed without requesting from us. Hotel is clean and nice. It is very convenience to go around with wheelchair. We are really please with our stay.

Brilliant ”

Check in was really good even with the covid restrictions that were in place, rooms a good size and very comfortable bed , shower great, facilities on site are excellent, restaurant food is great, all of the Hard Rock staff are absolutely first class nothing is to much trouble always smiling and helpful ( special shout out to all the pool staff what a great job they all do especially in all that heat ) overall an absolutely brilliant experience will definitely stay again, and I will also be trying Hard Rock in different locations in the future

Great location”

Apart from a very convenient location, the staff at this hotel were absolutely superb. Friendly, efficient and extremely helpful in every aspect. The room was spotless and the bed ultra-comfortable. Breakfast offered a wide variety and both the a la carte and buffet options were good. Shall return!

Relaxing getaway”

We had a really relaxing week at the Hard Rock Hotel. The staff were super friendly and helpful. The pool and facilities kept us entertained. The location to the beach and 2 large malls was excellent. The cleanliness was exceptional, we felt very well looked after. We will definitively come back again.

Good location and nice room and services ”

A hotel is in a good location and hotel staffs are very friendly and helpful. A room was clean and serve with unlimited of bottles drinking water and ice at room. Breakfast is nice and a lot of choice to choose.

Sehr gutes Hotel”

the hotel is very good. The rooms and bathroom very clean, the beds great. A nice pool and wellness. The location is great right on the beach road. Food and breakfast tasted very good, we like to come

Always wanted to stay here”

We are a family with pretty much grown kids. We got connecting rooms with balconies facing the ocean. That’s a premium room, but when on vacation I want to sit and have coffee and take in the ocean in the morning. With that said, the balcony rooms are only on the top floors. The lower floor rooms are slightly bigger by the amount of the space that the balcony takes up. What I am getting at, is the room is adequate in size, but does not seem overly large. However, I would not trade that square footage for my wonderful balcony and outside ocean air. Breakfast here is superior to any place we have stayed. Housekeeping was excellent. I really liked the three person crew that serviced our rooms. Front desk personnel were friendly and efficient. Bellman was great as well. He always had a nice greeting for us. If you have kids, the pool here is a treat. Several staff led activities take place during the day, such as rock climbing wall and stand-up paddle board lessons. The only thing that I that I did not particularly enjoy was the low light, dark theme hallways on the guest floors. Fire escapes were clearly marked and unobstructed. (I always check) All around, we had a great, problem free stay here over 5 days. I would highly recommend.

Empty beach and crowded hotel”

We went to Pattaya just for a night to see what Covid-19 has done to Pattaya. Sadly, it sure is having a major effect with the community. However, the hotel was quite full with tourists. Many of them spent time at the pool and went out shopping. The location of the hotel is excellent as it is surrounded by shopping malls, shops, and of course the beach. Good hotel, I strongly recommend

Clean and near to beach”

Clean and comfortable room. Nice swimming pool and friendly staffs. Just across the beach. Quite far from the entertainment road, possible to walk but far. However, the public transportation is easy, cheap and fast. Family friendly hotel.

Beyond Expectation!”

We haven't expected much about the services since the theme of the hotel is kind of modern, surprisingly, all of their staffs are cheerful, friendly and very polite and the services are excellent equally with leading 5 stars hotel. The location is convenience with a few minute walk to the beach. There are several restaurants provided in the hotel with a huge portion of each dish. We had a lovely weekend and will definitely go back if having a chance.

Best experience ”

*Staffs were very friendly and accomodating. *Rooms were very pleasant and clean. *Amenities were great. * Breakfast were delicious. *Hotel is at beachfront. *Near Terminal 21 mall and Bus Station.