the check in was quik and easy like it is in most of the hotels, copy of the passport, sign, pay and done. The room itself was always super hot, probably because it was the room right beneath the roof. The shower water was horrible smelly for the first 1 or 2 minutes afterwards it's okay. We had a fan room, the fan worked but the engine to move the fan from one side to the other was broken. The hotel is located a little outside the center but close enough to get everywhere without problems, sometimes it was a bit noisy because of some karaoke party somewhere. The breakfast contains 2 slices of toast with butter and jam, a small juice and coffee or tea. The worst thing was that we are not sure what went wrong with our booking because regarding Agoda we booked a Deluxe Double room but at the hotel we got an Old standard double room. The hotel staff blamed Agoda and that they submmited this room (plus point: one of the womens was able to speak English... at least better than most of the others) ... we don't know if they screwed us but it was only because a fridge more in the deluxe room we decided not to do any further research.
2018年1月 | 2泊滞在
Bad breakfast and no laundry service included ”
They have included breakfast but only for better listing on website. The breakfast was coffee/tea and two slices of toast bread, you should be ashamed for this offer. And the laundry service that is also mentioned on website? Nothing, you have to go to a normal laundry service on street (there is tons of them on the island) and pay for that. However, the room was fine.
2018年1月 | 4泊滞在
Dirty blankets. Poor breakfast. Noisy friendless staff. less staff. No soap and wifi, wather stopped”
The staff was not friendly at all and they made a lot of noise in the lobby even before 8 am. We had an excursion early in the morning and so we missed the breakfast. They refusd to give us to more bread slices in the day after (they only give you two). We only had one roll of toilet paper for 4 nigths and we were two. There was no soap, the shower stopped working and the wifi doesn't work.
2018年1月 | 3泊滞在
It worked, but was not very comfortable.”
The room worked, the air conditioning was good most of the time. But the sheets felt very dirty and dingy. The beds and pillows were so uncomfortable my friends and I woke up with such stiff necks, we could barely move them in the mornings.
The free breakfast was also very average, just some toast and fruit with coffee or tea.
They also will only clean your rooms if you request them too at the front desk.
2018年1月 | 3泊滞在
seemed like harmony house had so many locations in phi phi. location was incredible. people in charge were very friendly, able to get new towels whenever they were clean. continental breakfast consisted of coffee or tea, choice of juice and 2 pieces of toast. if you wanted more you would have to pay. TERRIBLE WIFI. they had like 6 different wifi’s and the only one that really worked was when you sat right by the reception area. bed was uncomfy but cheaper than some of the other places in phi phi.
2017年12月 | 2泊滞在
No window, noisy place, claustrofobic.”
If you look for cheap place to stay, close to the party area in koh phi phi it could be ok. But do not ecpect anything else, just place to sleep.
2017年12月 | 2泊滞在
For all staff at harmony house are kind person, they provide to good service and have a hard smile.”
The staff provide service with a hard smile to me. Giving all information that are requirment from them. I think if i goes there, i will select to this for severd to me agians. Thank you for P' Bat ❤️
2017年12月 | 1泊滞在
Ok ok room”
Room is old but ok to stay, I think almost every room in here is kind of same except the star hotel.
Not much different here