192件の予約がありました | ただいま 31人のユーザーがこの宿泊施設を検討中
192件の予約がありました | ただいま 31人のユーザーがこの宿泊施設を検討中
Henann Palm Beach Resortは、ボラカイ島の観光めぐりに最適なロケーションであるステーション 2にあります。 この宿泊施設は、星の数5と評価されています。市内から、空港からはの立地にあり観光客に大変人気です。 市内の主要観光地へのアクセスも良く、滞在拠点として抜群の立地です。
Henann Palm Beach Resortでは、最高クラスのおもてなしと充実したこだわりのアメニティをご用意し、快適なご滞在をお約束いたします。 お客様に快適なお時間をご提供するため、当施設では全室Wi-Fi無料, 24時間対応ルームサービス, 24時間セキュリティ, コンビニ, 清掃（毎日）などの設備・サービスを備えています。
全244室ある当施設では、ルームタイプにより無料インスタントコーヒー, 無料ウェルカムドリンク, 鏡, タオル, クローゼットなどを備えており、一歩を足を踏み入れれば’日々の喧騒を忘れさせてくれるようなくつろぎの空間となっています。 フィットネスセンター, 屋外プールなどの施設にて、一日中おくつろぎいただけます。 アクセスの良い立地と充実した設備・サービスを兼ね備えたHenann Palm Beach Resortは、おすすめの滞在先です。
Family trip for 6 days and 5 nights. 3 rooms with one swimming pool access! Nice place, excellent staffs and wonderful scenery! Especially thanks to Rachel in the restaurant and Krizelle from the reception. And all the staffs from the hotels. 🥰🥰🥰Henann Palm would be my top list for next time!
The Best ever!”
Family trip for 6 days and 5 nights. 3 rooms with one swimming pool access! Nice place, excellent staffs and wonderful scenery! Especially thanks to Rachel in the restaurant and Krizelle from the reception. And all the staffs from the hotels. Henann Palm would be my top list for next time!
Nice hotel, but a bit crowded”
A very nice new hotel but a bit crowded specially during check-in/out and breakfast. Staffs are not so accomodating, maybe because there are so many people to serve. Location is good just in front of the beach. Pools are great! Room is clean and beds are comfortable, we had a very good sleep. Wifi is very good.
Beautiful hotel ! ”
A beautiful hotel , right on the beach ! From our room to the facilities, all 5 star ! All the staff were courteous, friendly and always so helpful! My only suggestion is the room needs a directory of room service, laundry etc .... and also glad a friend told me to pay for the transfers through the hotel . So much easier when you land to have a representative of the hotel there to greet you at the airport and then take you to the pick up point and then the boat ride over to the island . Breakfast is included and was a nice selection but we often opted for dinner also out of pure convenience! The variety tended to appeal more to Asian taste . I would of loved to have seen some fresh prawns or oysters and happy to pay extra , your on an island after all ! Anyway overall a very enjoyable stay !
get the sea view room ! the location of the resort is good. plenty of nice restuarants around ! the staffs are nice and friendly to us ! ohhh, somehow i just can't find the gym but we are there for the beautiful beach !
I had a nice holiday here”
I stayed 3 nights in this hotel. The room is just as good as the pic, it is clean and big, aircon very strong. Their breakfast and dinner buffet are nice. They can arrange transportation from hotel to Caticlan airport for php 700, i think it is good.
As we have compared to other hotels while staying in Boracay, Henann has the exceptional service and amenities.Transfer from Kalibo to Hotel went smoothly though the travel take quite long as it is from Kalibo. It has their own small street leading to the hotel were the van can get in up to the entrance lobby unlike others dont have. Breakfast has wide selection.Staff were friendly and always greet their guest with a smile. Pool Access Room were big and clean and are perfect though the pool bar close a bit early. Infinity pool at the 2nd floor are also perfect for sunset viewing. Stayed for 5 nights at Henann Palm and transferred to another hotel for 4 nights and i can say Henann really has a remarkable service. Esp when borrowing the towel by providing a card is a good idea since its 1 to 1 exchange instead of writing down and logged your name every time. We experience this with the other hotel and they're blaming us for the lost towel since they're staff didn't log correctly.
A super wow!”
99.5% rating! Nearly perfect, except for one arrogant staff (Erwin) assigned at the beachfront. He needs re-orientation how to deal with people, client or not. The assigned manager apologized though and promised it will be dealt accordingly. Re-orientation will suffice.
Great facilities but operating hours should be clear and strictly followed by employees”
Overall the stay was fun and we enjoyed the facilities. The only problem was, the staff from the pool bar and the sky pool did not follow their supposed cut-off time which was not at all okay. We called the front desk and they gave us a different closing time as well. Pool bar staff said they close at 8pm while we got there at 8:05pm. The pool bar staff said we can check the sky pool bar. Front desk said the kitchen closes at 10 and last call should be 9:30pm. After complaining about the pool bar staff, the said we can go to the sky pool bar. We got there at 8:50pm. The sky pool staff said they don’t take orders anymore. We told them we were told to go there. The guy insisted they were already closed. We asked what time their cut-off was, he said 9pm but they can still serve drinks til 10pm. It wasn’t 9pm yet plus the restaurant, pool bar and front desk said they can still take food orders. The guy had to call the kitchen to check. The management should have operating hours signages in every pool bar. All businesses should have standard operating hours and it’s really bad for business to be closing earlier than you’re supposed to. Also, this is not fair to the customers who are staying at the hotel.
Still waiting for my checkin deposit to be refunded and it has been 3 months!!”
I had a 3 night booking at this property, checking in Feb. 6/19 and out Feb. 9/19. At check-in, I was required to make a 6000 peso deposit for incidentals. I used my credit card. I did not charge anything during my stay and was therefore entitled to a full 6000 peso refund. I was told that the hotel would credit my credit card the entire amount. Well, it has been 3 months and I am still waiting. I have contacted both the hotel and Agoda several times for assistance on this matter. I'm still waiting for reimbursement!!
Perfect location, super close to the beach and amenities.”
This resort was exactly what we wanted, paradise and luxury. The beach was right next to the hotel, which made for a super easy trek when you forgot something. We loved the infinity pool with the pool bar. Surprisingly, reasonably priced food and drink at the resort (usually it is much more expensive eating/drinking at a resort) and the food/drinks was exceptional. The bed/room was great. We had a higher floor and it had a pool/ocean facing view. We loved how comfortable the bed is. The morning buffet was great, loved having the option between 6-10am it allowed for us to be able to do the breakfast no matter the activities we had planned. Staff were super friendly and professional. Would definitely recommend this property and look forward to staying at a Hennan again soon.
New hotel at station 2”
Hotel is new. Price is high. Nice Swimming pools. Deluxe Room come with bathtub, rain shower. Universal power plug throughout the room, which is a plus for traveller. Room is bright with many lightings button all around the room, take a while to figure out which button for which light. Bed is comfortable. The sun rise pretty early during our stay (around 5:30am) and no black out curtain in the room is a big drawback if you are a late person. Air conditioning working well in the room. Hotel breakfast was good, with beach view. Go down early for a table near the beach. Staff are helpful and friendly.
Check-in was quick and efficient and they allow us to check-in earlier for free. Simple modern style hotel. We booked direct pool access room, many comments said it's noisy, and its true if someone play around outside ur room, but we have expected that, so, ok. Hotel is in station 2, about 7~8 mins walk to D Mall, along the way many restaurants and shops. Walkable distances to station 1 and 3 too. However the road (by car or tricycle ) from main road to hotel is so badly maintained, even worse after raining. Breakfast just ok. Room amenities are adequate, though not luxurious; water pressure good, with bath tub; free water, beach towel provided; infinity pool great. Staff are very nice too. In all, this hotel is quite balance in everything and we are satisfied with the price we paid.
nice room...relaxing place
Perfect place to stay in Boracay. It's pricey but it's worth it. I'll be staying here again on my return to this place.
great exeprience - kids enjoyed the direct pool access room”
- very spacious room despite the extra bed - well maintained pool: very clean even at end of day - very good food at the breakfast buffet - very good service from receptionists to housekeeping staff - amazing sky/infinity pool - bathroom, bed, veranda - everything in the room is very good only one minor area for improvement - delayed availability of rooms on check-in
you get what you pay for”
extensive breakfast buffet but kids are charged half the rate php 305 nice pool that operates til 10pm smoking area is available per floor near the lift. would rather have it at the other end of the hall where there is less foot traffic from guests and children
I had the best stay here at Henann Palm. The people are accommodating and the beach is right in front of the hotel. Though you need to pass by a narrow alley to get to the main entrance. Breakfast was delicious, they serve buffet breakfast and has live band performing at night that makes your dinner way more refreshing. I love the bath tub. I recommend to provide more toiletries especially for the bath tub. Everything was good and will surely be back on my next visit in Boracay!
Very nice hotel, seems quite new, cool rooftop pool”
+Nice, everything seems quite new. The rooms are lovely, clean, very well furnished, lighted. +There are more pools and the one on the rooftop is very cool, especially for watching sunsets. +The location is very good, right in front of the beach. +We also used the gym and it was good equipped. ---The staff at the reception could be friendlier and smile more. I once asked the receptionist to call and make me a doctor's appointment in the next city we were going because there's no eye doctor in Boracay and she said she can't call external land-line and I should call myself from my mobile phone. What kind of 5 stars hotel staff can't make a phone call?! Her name was Marie. --Breakfast could be improved. Even though is a very big variety, they always offer the same, so after 6 days we were tired of eating melon every morning, since this was the only type of fruit offered. The plates were sometimes empty and you had to wait until they refilled. Shouldn't happen in a 5 stars hotel...
Super thank you for the early check-in!”
I arrived at the hotel at 9am and asked whether a room might be available for me even at this early time, and the reception staff were very helpful in finding me a room which was indeed available at this time. Henann Palm Beach Resort never lets me down. The room was so clean, comfy bed with nice bedding, complete toiletries and everything worked!!! Facilities in the resort was excellent and I enjoyed the swimming pool near beach front. Nice staff and location was perfect.