ネゴンボ ニゴンボ ビーチに位置するヘリタンス ニゴンボは、旅行者にとても人気があります。 この宿泊施設は市内中心部から5.7 kmの場所に位置しているので、周辺施設へも簡単にアクセスできます。 便利な立地に位置しているため、市内の観光スポットへも簡単にアクセスできます。
ヘリタンス ニゴンボの館内施設とサービスをお楽しみください。 全室Wi-Fi無料, 24時間対応フロントデスク, バリアフリー設備, 駐車場, ルームサービスなどのトップクラスの施設をお楽しみいただけます。
ご滞在中は上質な客室設備をお楽しみください。ルームタイプにより薄型TV, ワイヤレス インターネット, 無料ワイヤレス インターネット, 禁煙ルーム, エアコンなどが用意されており、一日の疲れを癒すのに最適な空間となっています。 館内のフィットネスセンター, 屋外プール, スパ, マッサージ, ガーデン はリラックスしたり一日の疲れを癒すのに最適な場です。 ネゴンボを訪れる際にはヘリタンス ニゴンボがおススメです。
初めてのスリランカ旅行の1泊目だったので、すごく慎重に。 ちょっと高いお金を払ってでも、間違いないホテルをと思って選びました。 ホテルの設備やサービス自体には、なんの不満もなかったです。 大満足です。 ただ、初日の不安を解消するために、頼んだ空港からの送迎が無茶苦茶でした。 ・言われた場所に言ったのに、いない ・電話したら、「あなたがキャンセルしたから、もう帰る途中だが、集合場所に戻ることもできる。5分か10分だ」とのこと ・意味不明だが、とりあえず待ってみた。 30分待っても来ない ・また電話したら、「とにかくオンラインの状態で待て」とのこと。 すごく居心地の悪い不衛生な場所で30分も待ったあげく、さらに待てと言われても… ということで、結局、近くのタクシーを使ってホテルまで行きました。 ホテルの人も、あまり状況を把握していないようだったので、外注の送迎なのかな。 なんせ、気分が悪かったです。 わざわざ不安を解消するために、お金を払ったのに、この扱い。 最初からタクシーで行けばよかったです。
Good facility, very helpful staffs, nice room. Room service great. Check-in and check-out very smooth.
Plush, lush and w hole lot of fun”
Heritance Hotel, initially called Browns Beach is a gigantic property. But from the moment you get down from the car you know that you are in for a treat. From Prasanna, who took the time to have a chat with us in the lobby to the room to the pool, Heritance outdoes what you want from a holiday. It is also conveniently located right opposite to a convenience store and an exquisite Italian restaurant - Prego. Big fan of the pool bar and the pool area. So blissfully quiet.
Right at the beach”
Heritance is by far the best hotel in Negombo (in our opinion) The property allows easy access to the beach and has an awesome pool overlooking the beach. Negombo does not have much to do or see except the beautiful beach. It's a good thing therefore that we booked our stay at the Heritance coz it's right there. The staff were helpful and food was good. The mini bar was complimentary. All this made our stay at the Heritance amazing.
A secluded beach hotel.”
A recently refurbished hotel located right on the beach. There is not much going on in Negombo so you must make use of the hotel facilities. Staff are excellent and are very attentive. Rooms are small but well equipped. Only 30 mins to the airport.
The hotel is new, great view of the sea from the balcony, polite staff, good food, clean rooms (although slightly smaller for the price you pay), clean sheets, great pool with a bar. There are a lot of eateries around and 20 mins drive to airport. I'd definitely stay again here.
Found the hotel very clean and tidy. Staff were exceptionally. Breakfast were also really good with a lot of choice. Could not fault the hotel or staff.
Very unprofessional management ”
Front office staff and front office duty manager LASHAN was very rude and unprofessional they made our anniversary miserable on the previous day and spoilt our whole weekend. My wife requested from the Front office staff that she needs to speak to the duty manager regarding a special request. But the manager on duty LASHAN did not even bother to speak to my wife. He was just standing at the front desk with NO CLIENT just standing at the front few feet away from my wife refusing to speak to her for more than 45mins and send his very junior staff who was unable to help with my wife’s request. LASHAN was still standing at the front desk looking at them while the junior staff was been sent . Unless the duty manager LASHAN seems to have a problem in speaking to locals cos when he was initially requested he was happily attending to an expatriate in a bubbly mood. LASHAN seems like he like to DISCRIMINATE LOCALS. which was very obvious. Next day As I requested that I needed to speak with the manager and asked him to call me on my mobile in stead front office manager LASHAN kept on ringing 5he bell and knocking on our room door mid afternoon with the DND sign on while we were having a afternoon nap. How unprofessional is that as a duty manager and what example is he setting for the juniors and other staff. As I requested to speak to someone higher than LASHAN he said no one was available on the weekend including the GM. However as soon as I got to know (after approx 4hrs) about this unprofessional behavior of LASHAN who’s did not even attempt to speak to my wife regarding her request. And she was very sad and worried and humiliated in front of her best friend that she’s seen after 10yr . I called the hotel immediately and the night manager DILSHAN who was on duty without hesitation over the phone granted the request which she had to stay over 4hrs and a change of shift . Thank you very much Dilshan it was greatly appreciated. Due to Duty manager LASHAN’s dis
We had a fabulous time at this beautiful hotel. Staff were amazing, food incredible and room was fantastic. We had a lovely terrace overlooking the pool and sea. Room was immaculate and really great design. I used the spa and had a wonderful massage. I look forward to staying here again and highly recommend.
Except for a young woman, who was efficient and helpful, I found the staff at reception to be somewhat arrogant and rude. This was the first time ever that when I wanted to check in I was told to go sit down. Two other times I required help I was told the same thing. There were staff present who were not doing anything other than chatting together. In the event staff was very busy, I would expect to be asked to please have a sit for a moment til we are able to assist you, not "go sit down". Clearly, more training is needed. Other staff, cleaning and security, were competent and welcoming.
We were surprisingly happy, the resort is beautiful, the food in the restaurant is great and the bar is stunning. Unfortunately we just stayed one night just before our flight back home
The overall experience was great. The staff at Heritance was really professional and nice all the way. I had a particular interaction with Nabeel, who was really helpful in every aspect and was a pleasure to chat with. I would definitely recoomend this place to my friends and I would definitely stay here if I happened to be in town again !
Great resort, amazing staff ”
Our stay here was short but a very pleasant one. The resort is one of the largest, if not the largest, on Negombo beach road. Some of the positives include: the view from our room was beautiful, a nice pool bar., plenty of breakfast options, sunset drinks at See lounge and a nice dining experience at Mad Dogs. The most impressive element of the resort was their staff. When we checked in, we realised our room had an odor of smoke from the previous hotel guest. The staff were very apologetic and were quick to make arrangements to change rooms. We requested for late checkout as we were only leaving on a late night flight, and the resort staff were very accomodating. Sampath, Ramesh and Pradeepan are some of the standout names, but to be honest, all staff at Heritance were great. We'd definitely recommend Heritance to other people.
Amazing pool and wonderful staff ”
We had a fabulous time at the hotel, the breakfast was great, the coffee was really good, in the pool was absolutely amazing. The staff was extremely helpful and friendly. We are looking forward to returning in the future
Had a good little gym with a selection of dumbbells up to 20kg and some multi-purpose machines, a couple of treadmills, cross trainers and bikes. Free water and towels in the gym and great AC! The breakfast was great but $19 per person which I thought was a bit too high! If you are vegan they have a good few options for you too... soya milk, fruits, nuts, cooked mushrooms, tomatoes, lentil dahl, sauteed potatoes etc. And they also gave me a bowl of dry oats to have with soya milk, as their pre-made porridge was made with cow milk! The hotel food menu has veggie burger (which they will make with no egg if you request) and a veggie wrap (which they can take out the curd tahini at request!) mostly they are very accomodating! I didn’t think much of Negombo itself... we have travelled all round Sri Lanka and I wouldn’t return to Negombo in a hurry- but if you are just looking for a nice quiet hotel with clean rooms and good facilities then this is perfect! Pool is amazing too!!!
A clean hotel with excellent service and a very friendly staff”
A clean hotel with excellent service and a very friendly staff, Staff are always ready to help, The rooms are clean and the sea view is amazing, Excellent restaurant at the hotel ,the hotel is 25 minutes from the airport, Thank you very much for hosting, I will be back again
Enjoyed every bit of our stay right from the time of arrival until our departure. The room and view were beautiful. Ample amenities. Food was delicious. B-Bums Prawns are a MUST try!!! Staff are very professional and helpful. Regret not having spent more time here but will definitely be back.
Nice and clean and big room with balcony ”
nice hotel close to airport. Room was clean and large with a nice balcony. The food was perfect and there was plenty of it and something to suit all tastes. The staff were friendly and helpful with anything you could wish for. the swimming pool with bar was lovely. I am sure I will come here agin.