|最寄りの空港||アルトゥーロ メリノ ベニテス国際空港 (SCL)|
サンティアゴに位置するHotel San Francisco Plazaは、スパと無料Wi-Fiを提供する5つ星ホテルです。地下鉄ウニベルシダード・デ・チリ駅から200m、サンティアゴの中心部から徒歩ですぐです。 Hotel Plaza San Franciscoの広々とした客室とスイートには、エアコン、デスク、テレビ、シーティングエリアなどが備わっています。 Hotel San Francisco Plazaは屋内スイミングプール、サウナ、フィットネスエリアを併設しています。ヘルススパではフェイシャル＆ボディトリートメント、マッサージサービスを楽しめます（空き状況により利用可能）。予約完了後、早くて便利な電子チェックインを手配できます。 レストランでは、地元産や各国の食材を用いたグルメディナーとビュッフェ式朝食を用意しています。夜は、併設バーでライブミュージックを楽しめます。 サンティアゴ市立劇場から500m、モネダ宮殿から1kmの絶好のロケーションです。敷地内の無料駐車場を利用できます。
地下鉄駅に近く、また空港バスのターミナルがこの地下鉄の沿線なので移動が楽。 スタッフも感じ良かったし、サービスにも満足。 ただ建物が古いせいか、壁が薄いのか、夜静かになると周辺の部屋から赤ん坊の泣き声やら、人の笑い声、また水周りの音などが聞こえて来たのが残念でした。 ルームサービスを頼みましたがおいしかったです。 部屋は広くバスタブも付いていました。 歴史あるホテルの様で音のことさえなければとても良いホテルだと思います。
Older style hotel , great break fast and service
High Points and Low Points”
Let me begin by saying that once you step inside the hotel, great impressions begin. The front desk staff, such as Sebastian, is very professional and helpful. The guest room is rich in appearance, very clean, and quite spacious. The Bristol restaurant serves refined and delicious dishes. The included buffet breakfast is generous and appealing. These are the "high points" of this hotel. The "low points" may only apply to those guests who do not speak fluent Spanish. In the bar area, we experienced several occasions when our order was either unfilled or filled incorrectly due to language barrier. I was surprised that in such a refined hotel in a major city that many wait staff could not speak English. An interpreter within the hotel was sought out for explanation of our order. The other "low points" exist immediately outside of the hotel as this can be a zone of thievery. We witnessed two grab and runs within an hour. Also the graffiti in this Centro area is atrocious.
Outdated hotel ”
When I arrived, they couldn't find my reservation. As a gift, they upgraded me. In this room, the AC (outside temperature 34 degrees) didn't work at all. In the next room, AC was so so. Only 1 elevator was working, breakfast buffet just ordinary latino selection, 1Liter Evian in the room uSD 10 ! This has nothing to do with 5 stars. Next time I will stay in a new hotel in las Condes
Perfect. Friendly and helpfull staff
PRIME LOCATION WITH GOOD SERVICE”
CLEAN , COMFORT AND PRIME LOCATION
i highly recommend this hotel”
Perfect hotel for business traveller”
It was a wonderful stay in the hotel. Everything was fine except the hotel did not offer any complementary drinking water bottle in my 5 days stay. The housekeeping forgot to supply water bottles even after repeated reminders. Communication with hotel staff in English was extremely difficult.
Everything done in slow motion and no insulation”
The service is EXTREMELY slow with regards to the breakfast staff to reception. The main issue is that they are oblivious to the fact that you might have a flight to catch and do the check out procedure extremely slowly. This tardiness is extreme and have never see anything like it. It is as if they are doing it on purpose to annoy you but I dont believe the worst in people so I actually dont think that is the case but is sure feels like it . Breakfast and reception staff are big problem in this hotel. However, the rest of the staff are good and efficient and there is nothing wrong with the hotel itself except no insulation so if you are sensitive to noise you absolutely shoudnt stay here. You hear everything!
Good sized rooms with a good location”
this is a standard business hotel that works. rooms were a good size, clean and well maintained. the building was old but the rooms in good condition.
Comfortable rooms but staff not very accommodating”
I had informed the hotel that I was going to be an early arrival, and after flying all night arrived at 8am. I was informed that check in wasn't until 2pm, but there was a room ready if I wanted to pay for an extra night. I was then told that I could check in at 12. When I went back then, I was told that I couldn't check in until 2, and that there were no rooms available. When I told him of our previous conversation and that there had been a room available at 8am, a room was suddenly found. Once in the room it was spacious and comfortable, but for a hotel of this name it was dated. The shower could not remain a constant temperature. The hotel itself is in a good location, close to shops and the Plaza, but you could probably get just as good for a cheaper price.
Nice hotel, close to the old part of Santiago”
Was a good hotel, price was ok for what you received. Staff were great and spoke great english. The only con, as others have noted, is the crappy elevators, they are old and small and barely keep up to the demands of the hotel. I used the stairs most of the time.
Fine hotel, Conviently located”
Arrived at hotel mid-morning after a long and tiring overseas flight. Staff went to extra effort to immediately accommodate my spouse and me. Room was clean and roomy. Hotel very conveniently located in town center, next to historic 16th century church. All in all, a very good experience.
quality finish and very professional staff”
Advice about local restaurants NIL. Surcharge of 19% to pay your account in chilean pesos is absurd. We should have been advised to pay the account in US$ straightaway after check in.
Accessible downtown location with great rooms”
checking-in was very courteous from the very start since i came up in the morning from a morning flight arrival and have made use of the hour waiting, since the room is still being prepared, by letting me use the business center facility in the lobby for my internet needs and get use to the place and the surrounding communities. even booking or reservation for my arranged tours were gladly handled by the front desk staffs with full courtesy. the welcome services and the concierge are really great. even currency exchanges can be handled by the staffs. the hotel is located in the main avenue of downtown santiago where most of the tour agents congregate simply because of its very strategic location and very pleasant touristic monument beside it, the san francisco cathedral. the back alleys and streets are also nice for walking tours as they resemble the historical and cultural landscape of santiago. the hotel facilities with its gym facility, the sauna, and the indoor pool are really a plus for the hotel experience. the breakfast was awesome as they also maintain a good quality of food selection in the buffet service. the room was excellent and i am really delighted by the daily maintenance and housekeeping and the internet wifi inside the room. so far my experience was great in this hotel and would be delighted to stay once again and enjoy its awesome facilities and courteous staffs. maybe in the future the hotel administrator can schedule a make up or improvement of the elevators most especially the one on the eastern side since sometimes it is unreliable at some instance during my four-night stay and it is really difficult to wait for a long time most especially when you are hurrying for a business meeting. i would recommend others to try this hotel as it met my expectations.
Great location and wonderful service”
We went to the bus depot to buy tickets to Mendoza and the taxi driver from the hotel came in with us and brought us to the different bus companies to make sure we received the best deal for our ride to Mendoza. He was so gracious.
Lovely hotel and service with a smile”
We had a wonderful time, the hotel taxi took us to the bus depot to buy bus tickets to go to Mendoza and the driver came in with us and took us to all the different bus companies that went to Mendoza so we could get the best deal. He was just wonderful.
직원이 매우 친절하고 깨끗함.