Good location but they charged unclear extra fee for kids when check in...It's different from AGODA condition.They said this's hotel policy only without reason. If you do not want to feel uncomfortable from the first day of the trip, I recommend another option.
When we reach there , the agoda booking had problem so I ask the hotel staff that can they help to call and reconfirm but they tell us to call ourself and I told them that I dont have any Thailand phone card can call , they ask us to walk to 7-11 to bought it ourself to call and the walk takes 5-10 mins . The thing that I’m pissed off is as a 3-4 star hotel can’t help client to call and solve the problem . Lastly I really walked to 7-11 to buy the phone card and call ourself , the problem settle . But comes to another stupid problem which is I had a 4 year old kids with us . They compulsory need to charge 180 bath for the 4 year old kids per day which we had to pay for extra 900 bath just for the kids to stay with us without extra bed and we are informed by the staff that if we didn’t pay the 900 bath . The kids can even step one step into the room . The kids only can stay and lobby . WHAT A VERY STUPID HOTEL...!!!! I won’t stay here anymore...
2018年4月 | 21泊滞在
My favourite hotel in PHUKET every year i choose this resort since 2011
Im in love with this hotel.
TWIN SUPERIOR - ROOM ONLY
2018年4月 | 3泊滞在
Hotel for cats”
The place is full of cats. It’s smells of cats and has cat dropping everywhere
2018年3月 | 2泊滞在
Quiet location in Patong, close to the beach.”
Very cozy resort, somewhat dated but clean and spacious rooms. The grounds have big trees, plants and flowers which is a nice contrast with the noisy and grubby Patong area.
Walking distance to Patong beach.
2018年3月 | 3泊滞在
Good location however the property is showing signs of age; the pool is shallow and the water therefore very warm like a bath.
Had to call reception to have coffee & water replenished on the second day.
Booked a room without breakfast by mistake, rang the hotel directly to ask if they can change it to include breakfast but was told to ring Agoda. I did this and the Agoda staff was met with the same response; no change allowed and breakfast would be 300 baht each instead of the 200 baht difference in room rate. Needless to say I will be staying elsewhere next time.
2018年3月 | 5泊滞在
Good location, great pool ”
Very helpful and friendly staff, pool it’s great.
Good location, not so busy area in Patong but still very short walking distance to major shops, restaurants, etc.
Laundry service excellent!
The cleanliness of the room it’s terrible.
In 5 days never changed towels or bedsheets. A lot of surprises found behind the bedside table!!!
Breakfast quite good! I would like to have natural juice or a bigger selection of tea..but it’s a reasonable value per money.
2018年3月 | 1泊滞在
Caution Hotel of bad standard and very poor service”
The room is not clean
The bed is not very hard, it's a hostel bed
The service is bad, in the lobby the girl who gives the service started screaming at me just like that, because I asked questions and not about the hotel
Its name is occa
When you bring a girl into a room they ask for you in addition to 800 baht
The room came with a full of mosquitoes, insects, and spiders I had not seen such things
All the walls are scribbled with pencil, and colors
The furniture is very old and it does not look like a hotel and the photos are not really what you get
There is a problem with the water in the shower
I took one night in this hotel, luckily I will not lose any more money, I go on looking for a hotel rather than a hostel, it is not 4 stars and it is perhaps one star and not as noted.
Do not recommend anyone to get such a room, I read the comments I just shocked away how received
Such a score is high.
TWIN SUPERIOR - ROOM ONLY
2018年2月 | 3泊滞在
Great Location, friendly staff & comfortable”
Stayed here for 3 nights. It's a 5 minute walk from Patong Beach. They've got a restaurant on the premises. Menu is a bit expensive though. They also offer scooter rentals, Laundry services and you can book ferry tickets and taxis through them. Staff are really helpful and friends. Rooms are clean and beds comfortable.
2018年2月 | 15泊滞在
Dirty and worn”
Stayed there for 16 nights.... cleaning of the room was pretty bad. Had to take of the bed linens to get them changes. Almost every times they forgot to fill up water, coffee and shampoo.
Bathroom smells pretty bad off sewer.
I genneral a pretty worn hotel, noisy from other rooms, especial from all the chinese tourist. Pretty dirty in breakfast room after the first hour al due to the chinese tourist which don't have any manner regarding dinning, the staff don't if you sit or walk around in food waste.
Ratts runing around the parkinglot, in receptions and area for breakfast.
Also the have this unwritting rule that you have to pay 500+ Bath if you want visitor in your room.
I tryed to rent a 125cc motorbike for 14 days, they want 300bath/day - no discount and on top of that, they want to keep my passport even that I was staying as guest. I told them they could get a copy but they wouldn't accept that so no deal.
Breakfast was okay, gym was okay, location good, near the beach.
2018年1月 | 2泊滞在
loved the location breakfast and pool but on arrival they made us pay another 600baht as they said agoda didnt charge enough for extra 2 children we had 4 adults 3 children 1 baby and got 2 rooms 2 double beds in 1 room 2 double and 1 single in the other they do have rooms joined by doors but we got the not connected rooms when in the pool bying drinks was fantastic until i realised each time was a tax added 10% to the price you see but it was walking distance to restaurants beach massages and bangla rd without all the noiseif you walk out the gate turn left cross the road about 5 min up the little market is great super food