バンポルにあるインフィニティ レジデンス アンド リゾート コ サムイは、サムイとその周辺を旅するにはとても便利な立地です。 この宿泊施設は、星の数5と評価されています。市内から10.0 Km、空港からは20. Kmの立地にあり観光客に大変人気です。 ナトン ピアー, ピサヌクリニック, サムイマート デパートなどの人気観光スポットにも近く、お客様には必ずご満足いただけるはずです。
思いのままのご滞在をお楽しみいただけるよう、インフィニティ レジデンス アンド リゾート コ サムイの施設とサービスをご活用ください。 館内では全室Wi-Fi無料, 24時間セキュリティ, 清掃（毎日）, 郵便サービス, プライベートチェックイン/チェックアウトなどお客様のご利用目的に合わせた設備・サービスをご用意しております。
各お部屋はインフィニティ レジデンス アンド リゾート コ サムイのエレガントな雰囲気が漂っており、薄型TV, 無料インスタントコーヒー, 無料ティー, 無料ウェルカムドリンク, リネン類などの館内設備・サービスにもこだわっています。 ウォーターパーク, シュノーケリング, フィットネスセンター, ゴルフコース（3km圏内） , 屋外プールなどの施設にて、一日中おくつろぎいただけます。 他では体験できない一流のおもてなしとサービスをインフィニティ レジデンス アンド リゾート コ サムイにてご堪能ください。
山の上にあるので景色は良いのですが、レンタカーが無いと非常に不便です。写真で見るととてもおしゃれなのですが、実物はかなり雑な感じです。何よりシャワーブースの排水が詰まり気味で、普通に使用しているだけで水があふれました。ホテルに伝えると翌日には少しましになりましたが、根本的な改善はできないようです。一方、バスタブは水が上手くたまりませんでした。その他、部屋にホテルの案内が何も無い、電話はあるが電話番号はどこにも書いてない、ティッシュペーパーが無い、トイレットペーパーが少ない、トイレが通路から丸見え（カーテンなし、クリアガラス）などなど、この価格帯のホテルとしては驚きの連続です。繁華街から離れた静かなホテルがお好みなら、Ｓｕｎｓｅｔ Ｂｅａｃｈ Ｒｅｓｏｒｔか、Ｓhａｓａ Resortにした方が良いです。
Gorgeous sea view to the horizon and village houses along the shore. Huge guest room for the price. In return for the hustle & bustle of Chewang, you get quietness, privacy and refreshing mountain breeze. They also improved on transit arrangement. Free shuttle to the main road and if you rent a car and don't like driving up the steep hill, you can park your car at at a lot at foot hill and then call them to pick you up. Allow 10 minutes. What's more, they provide you a mobile phone to make your call easier when you are returning in a taxi or your car. Great!
What more can you want?”
We stayed this hotel in August after visiting the nearby islands. I would recommend this hotel to anyone, especially if you would like to unwind and relax. The room is very modern and quite spacey. The view was beyond beautiful, especially at night when you can see all the stars in the sky while chilling in the pool. When booking this hotel, one thing I did worry about was the location of the hotel since it is so uphill. The staff tries their best to make you comfortable giving rides from the reception right to your doorstep and offers free rides down the hill. Their service, the view and the tranquility more than made up for the location. Simply put, this was the best hotel I stayed at in Thailand. I enjoyed it so much that I have booked another stay next year and am going to Koh Samui just to stay here!
Infinity Residences and Resort Koh Samui”
We have been at Infinity for 2 days! Infinity got a beautiful view of Koh Samui! We enjoyed the beautiful swimming pool of our room, especially with the sunrise / sunset views! It's amazing! Staff of Infinity are very friendly! They are willing to serve us even we have many questions. We told Infinity that we will have our anniversary at their hotel so they set up the bed with roses and gave us a lovely honeymoon cake! It surprised us a lot!! Our room is Classic Suite and it is very big!! We may even dance in the room~ The room did make us like we are living here. A very comfortable suite we have never been! Inifnity provides shuttle bus from the hill to the main street, you may tell them where you want to go they they will endeavor to help you~ We love everyone here~ They care about us very much and will ensure your safety during your stay! We definitely will choose Infinity again if we come to Koh Samui in the future! Here is a place where you can relax, enjoy your holidays and don't want to leave the room. But some suggestions, because of the electricity of the whole Samui Island was down during our stay, the water provides in the bath room are not very clear enough which was coloured in yellow. So we cannot enjoy the bathtub! We hope it was just because of the shorage of electricity and water quality will resume to normal later.
Excellent Hotel! Definitely will come back!”
Hotel is well maintained. Stayed in 1 bedroom, room was huge and has a private pool. Restaurant food was great, we had a candlelit dinner outside on the grass, next to the pool, it was perfect. The hotel GM Stephen was super. Friendly and very down to earth guy. He gets his hands on every matter in the hotel. He was the one who helped to communicated with my husband for the Valentines dinner and flowers all the way through. Staff You at the restaurant was also excellent. Compare of 2 other Hotels I stayed in Koh Samui, this hotel was the best one! I will definitely come back again!
A step for perfection”
The Wi-Fi can be improved The Hot/Cold water did not work properly at my room but was very good after they changed (upgraded) to another one. The breakfast must improve to have more choices. The cleanliness should improve a little bit about the bugs and flyes The bathroom needs a place to put the shampoo and other things. And a plastic curtain or a glass door to prevent the water falling out
Large clean room, private pool and magnificent view. Variety of breakfast with sea view, very quiet place. Only little thing that concerned was it's location. Mountain hill are quite steep, scared me to drive up.
The Infinity Residences and Resort Koh Samui certainly lives up to expectations! The location is a little obscure, but that's what makes it all the more pleasant to stay in! My wife and I initially started our trip in BKK and ended it in Koh Samui. It was great to get away from city life and just chill in such a beautiful place. The view was amazing as it was really high up in the mountain (free shuttle from ground level). Staff response time was really quick and responsive. We'll definitely be back with friends again!
Very much enjoyed our stay. Ideal facility to enjoy the beauty of Samui, yet be away from the riff raff. Love the architecture, room layout & amenities & highly attentive staff. Room cleanliness needs to be enhanced. Notwithstanding, would stay again.
Beautiful and relaxing stay”
As noted by previous reviewers, the hotel is up a hill and getting a taxi to send you up for less than 1000THB is slightly challenging. It wasn't much of an issue for us as we stayed in most of the time. Great place to relax and unwind, gorgeous views, delicious food at the restaurant. Bit pricey, but it was worth the money. We stayed for only a couple of nights but managed to get the free traditional Thai massage. The infinity pool was good, but would have been better if it was heated. However, the huge bathtub took almost 90mins to fill up. The hotel does need some maintenance work done, but the serenity more than made up for it. Staff members were friendly and welcoming, no issues there. Would definitely go back to hole up for a quiet holiday, but if you want to do other activities, it's best to stay elsewhere.
Good location but bad service”
While the location and architecure are nice, I was quite unhappy with some experiences concerning service. On the third day there was no room service at all. When I arrived back in the evening there was not even new drinking water. Waring sigs: If one smokes they want to fine 50000 BHT (1500 USD) (I am non smoker but this is rediculous). Breakfast is overpriczed (750 BHT). No proper introduction when I arrived. Instead the receptionist told me that they would charge me 2000 BHT extra if I receive visitors... thats first time I had such a request at a hotel. Actually I had booked for up to 4 persons using the place alone. Ok, one more "plus": WIFI was good. But I finally left one day before my booking ended.
False Advertisement ”
There were four of us travelling. When we arrived, we called the hotel from 7 Eleven below. It took more than 20-30 mins waiting for them to come pick us. And from then on, all our shuttles to and from 7 Eleven was always 20-30 mins wait. 2) When we arrived at the hotel, the hotel made us sign for the shuttle ride up to hotel for 150 baht. I read earlier reviews before, i thought it was free. When we asked the hotel reception, they were a bit sarcastic and said, we said we had hotel shuttle to 7 Eleven but we never said it was free. Dear all, do note, there are free shuttle transfer but there are around 5 trips up and 5 trips down a day, scheduled free shuttle time are inconvenient. If you take tours or arrive from the ferry, there is no free scheduled time. Return trip of 300 baht of just 5 minutes drive from 7 Eleven to hotel can be very dear. 3) When we bought from Agoda, the hotel claimed Unlimited Massage. We were so excited over this. Unlimited is Very Limited. Each guest is LIMITED to one hour Thai massage each day. The booking time is only from 9am-5pm but better book a day ahead as quite difficult to secure time. Due to the limited time and the limited supply, out of 5 days we stayed at the hotel, only 3 people managed one session of one hour of massage for the 5 days. I seldom write negative reviews of hotels. The promotional price for this hotel was good but due to the bad service, it really wasn't worth it. Our previous Thailand visits were always of friendly people. The hotel staff were not friendly and helpful. Often when we booked earlier for golf buggy to come pick us from room to catch the free shuttle. They have never appeared. We had many problems with our rooms, the shower wasn't working. Two sinks were clogged. TV channels were blurred. The only good thing of this hotel was the internet speed in room.
Great rooms and design! Staff let us down with the fine print in the booking in terms of "24 hr" shuttle service from the main road. It is at the top of a very steep long hill and the taxis cannot make it up parts of the hill. The shuttle actually only goes at certain times and outside of these times is charged at 150 baht each trip. They also advertised "unlimited" Thai massage for your stay, but claimed only to apparently have one masseuse available as we wanted 4 people at once. There was also complimentary champagne and chocolates on arrival which we had to ask for. Apart from that, the accommodation and pool were exceptional!
Amazing resort with stunning view! really love the room interior design, whilst we've booked one bedroom (14L), it's spacious with private lap pool, everything is just perfect exactly like the states in official website. just a small complaint -- the shower hydraulic brakes doesn't stable/work properly and there's missing microwave in room :-(( though location is a bit remote, they're providing 24hrs pickup service at main road 7/11 store is a great help for the guests who need to take tuktuk/taxi for go to anywhere like fisherman's village or chaweng. would say it's really a nice reost worth for a try, we would definitely come again next time!
Perfect place to relax !”
Fantastic. A great place for us as we needed to relax before going further on our trip. We loved the privacy and the quietness. Our appartement was huge and had a great view looking out over the ocean. We had a fully equipped kitchen, which we did not use. The terrace/balcony was large and private with a plunge/whirl pool. Free Thai massage was a lovely treat. Thanks to the waiters we met the Chef, who prepares execellent Thai food, which is really authentic and not adjusted for tourists. A few remarks: we had to ask twice to get sunbeds on our terrace. Cleaning and maintenance staff need to bet trained to improve their services to keep this hidden treasure beautiful.
The room is really big and comfortable, the swimming pool in our room is good too, but the location is not good, it is really difficult to find, and you need to use a car to climb the mountain. the breakfast is also not so good, there is only a few kinds of food in the morning.
If you want to away from city, then this hotel is suitable for you. It located on the top of mountain, you have to go all the way up from steep mountain road. Hotel provide complimentary pick up and drop off service for the guests at 7-11 down the hill. No room service, if you want to dine in your room , you have to book 24hrs in advance. There is a fully equipped kitchen, you can cook there. Do expect too much on private pool, it is a little narrow.Overall not bad, but it could be better if they put a little more effort.
Beyond belief, having received an upgrade put us In a room to die for. It gave a feeling of being important the Penthouse was superb, the views were brilliant the staff were great. The appointment of the room was excellent with everything at hand and if not the concierge was available to help. The choice of the hotel being remote which is what we wanted and what we got was made easy with the hotel transport from room to reception and reception down the hill to the 7-11 enabling us to explore or you can book the transport to take you wherever you wanted. Will go back again in the future when we return to Samui.
incredible view, room is the same as the pictures”
great service, great rooms and view. however the towels in the rooms are disgusting, with a disgusting odour, it is not very pleasant when using after a shower. I suggest the hotel to change all of their towels immediately as they seem to be second hand or not remotely washed properly. do not stay here if you do not have a vehicle, as getting on and off this mountain is scary even in a car. Hired a small rental car and the car almost stopped half way cos of the steepness of the hills for an underpowered car. Breakfast was terrible, for the price you pay, basically you are only paying for the view as the food was expensive and horrendous, especially breakfast