自然の中でまったりと過ごせるホテル”

先月オープンしたてのホヤホヤというだけあって、きれいなホテルでした。部屋数も少なく、こじんまりとしたホテルですが、各部屋はコテージ風で独立しています。家族経営のペンションのような感じで、フランス人のオーナーとフィリピン人の奥さんが運営しておられます。オーナー夫妻やスタッフは皆フレンドリーで、滞在中はリラックスして過ごせたと思います。レストランでの食事は主にフィリピン料理かフレンチ風のものが中心で、オーナーがフランス人なだけあって、おいしい料理を振舞ってくれました。ただ自分が行ったときは、メニューブックすらまだ出来上がってない状態で、日々どんなものが食べたいか聞かれ、こちらもどんな料理が可能か尋ねて注文してましたし、ちょっと見切り発車的に開業したように感じました。クレジットカードの対応も不可でした(奥さん曰く、将来的にはカード決済できるようにするとのこと)。しかし海は目の前で、透明度の非常に高い、きれいな海水だったと思います。すごく遠浅なので、子供連れでも安全ではないでしょうか。他に島めぐりやスノーケリングなどのイベントも用意されているようです。強いて他に残念なところを挙げると、部屋のダブルベッドがシングルを二つ並べてるだけのもので、後は冷蔵庫がなく、２４時間常時スタッフがサービスを提供していないところでしょうか。ともあれ、自然の中でゆったりと時を過ごすには良い所だと思います。

ビーチが狭いのであまりのんびりした気分になれない。”

ホテルは新しいがとにかくビーチが狭く浜辺と言えるのはない。ヤシの木陰で寝ることはできる。透明な遠浅の海だが魚はあまり見当たらない。ハマグリはとれる。５０の０メートルくらい先のマングローブの茂る島までフリーで船を出してくれる。近くにコンビニなく、食料の持ち込みにはホテルに一定の料金を支払う。

設備は悪くないが、サービスが酷い”

リーズナブルな値段で、ビーチからも近く部屋の設備・清潔さも悪くないのだが、サービスが酷い。 夜にトラブルがありスタッフを呼んだら、明日にしてくれと言われた。トイレも故障していて結局最後まで水が流れなかった。タオルも言うまで運ばれてこなかった。 カヤックがレンタルできると部屋の張り紙にあったのだが、スタッフに聞くとそんなものは無いと言われた。 設備や食事的には全然悪くないのだが、サービスが酷すぎた。サマル島にはまた行きたいと思うが、このホテルに泊まることは二度とないだろう。

ビーチが狭い。”

売店なく食品の持ち込みはお金取られる。ビーチは極端に狭く隣のビーチに比べるとさみしい。広々としたビーチでと思っている人むきではない。周りの散策ではのんびりした南国風景にひたれる。ホテルのレストランしかないので、そこで食べるしかない。コウモリ洞窟までは歩いて15分。交通はバイクに乗って移動。

長期滞在には向かない狭いリゾートホテル”

港からホテルまでトライクを利用した少し距離があると感じた。ホテルにはビーチはなく泳いだり散歩が出来ないのにがっかりした… 近くのコウモリ洞窟、少し離れているが滝まではホテルのお兄さんがバイクで連れて行って下さいました。有料でした、外で値段交渉したほうが安いでしょう。 全体的にメンテナンスが良くない感じでした、ホテルの地域にも魅力は無いので次回は島の南でホテルを探します。

サマール島では唯一のファミリールームを用意している。”

プールがあり小さい子供には良いと思う。ただビーチが狭くて小さいのが残念です。

蟻が多い、狭いBeach”

poolの水がどんより濁っていて泳ぐ気にならない、Beachも驚くほど狭いので他のBeachに泳ぎに行った。　　Samalの他の安い小規模なResortは何処もこれくらいのもんらしいが、、

がっかり”

A total dump. Pictures had to be taken 30 years ago”

No beach, no entertainment, very limited and overpriced food, no windows in the bathroom

Excellent stay”

Very nice and cozy place to stay..staff were very accommodating

when we arrived at the resort the staffs aren't aware that we have reservation that day.”

2 weeks before our vacation i confirmed w/ the resort about my booking through agoda.they replied that our reservation is confirmed. then 1 day before and on the day of our check in i keep on texting them on how can we get there,if they are going to fetch us at the port.they gave no reply.i tried to call but it cant be reached. as we arrived at the resort about 3pm the staffs were shocked when i told them about my reservation.bcos there is only 1 room available.they gave it to other walk-in customers. we're tired from our road trip and their going to tell us that we dont have a room!my dad told them that he's going to be wild and to our suprise one of the staff told us "ok lang mag wild kayo". what a good way to trigger your customers anger. good thing,they still manage to gave us room,the one that is beside the pool.but it is not what have i expected.during breakfast we have 6 free breakfast w/c is included in package and they gave additional 3meals. vanishing island tour is my fave

Not worth it”

Getting to the hotel was kind of annoying since there were not actual roads to the hotel from the main road. The location sucked because it was difficult to find any transportation to the city or anywhere else you may have wanted to go to. The restaurant in the hotel was not so great. We tried many different dishes before just deciding to get chicken from outside the hotel. The room was far less than expected and did not look like the pictures. The bed was like a rock and the toilet did not work properly. The sink had no hot water and by the time our trip came to a close, we decided to leave a day early and check into a different hotel.

Better for French than Filipinos”

My Filipina partner, together with mother, daughter, son, sister and niece, found that the foreign guests were consistently treated better than they were, and there was a very clear sense that this was because Filipinos are not as welcome. From little details such as receiving chipped plates whereas westerners didn't, to being neglected at breakfast time, this left a cloud hanging over what was supposed to be a once-in-a-lifetime family holiday experience. I guess the name of this resort is quite fitting. Find somewhere else to spend your holiday if you are Filipino.

Great service”

The rooms are gorgeous and worth the price. The staff always went beyond when it came to service and always tried to accommodate requests. Food is limited but every dish we tried was great. If you go there, look for genius, their friendly dog. :)

Quite good :)”

Free Vanishing Island trip :)

Quite Good :)”

Rooms are okay. We had fun staying late outside, and have a few drinks which by the way they charged us a corkage fee, hehe, Good breakfast too. Thanks for the free trip to Vanishing Island!

A little bit lacking on customer relations”

.....

awful resort...”

the pool has dirty water, it seems not change for a long time, you cant order food properly, room service is awful n disappointing particularly the cleaning of room, the room has lots of ants inside, including mosquitoes, no wifi inside the room or in the resort, towels n bedsheets are very very old n smell awful, i even buy air freshener for the room. the most awful hotel or resort that i have visited in Philippines n Southeast Asia...

Island French Resort Mother's day experience”

No kayaking or snorkling, although these were mentioned on their official website. We were under the impression that getting an extra bed was obligatory as told by the owner over the phone, it was not necessary when we got there. We had a power interruption for over 2 hours. And there was short circuit incident by the pool in the afternoon so we were not able to have a night swimming because it wasn't fixed right away, until we checked the following day. We missed the night time pool side view. Most importantly, they should replace the pool water religiously. It wasn't crystal clear, although we did smell chlorine in it.

Need improvement”

Toilet is not working properly, no water in the lavatory, has requested to move to other room and they granted it. Maintenance should keep the surroundings always clean. Staffs are ready to assist but need more training. The owner should check personally what is going on in the resort to make the resort more comfortable to stay in. The resort can be improve if the owner wants to.