Clean and comfortable room”
Hotel and room condition, as well as food are 5-star. If the reception and concierge staff could reach 5-star service, then it would be better.
nice hotel, clean and the room is huge”
Just perfect hotel
Good location and convenient ”
My stay was fine the staff were very helpful. It was a little annoying the only free wifi is in the lobby and you had to pay RMB65 per day to have in your room.
Very pleased. Would definitely return. ”
always has a good range of rooms available and rooms always seem bigger than competition. great environment in the hotel and the free internet is a nice extra. more hotels should offer this.
Cozy and Good Service”
Thank you to the staff for sending back my phone adaptor.
Excellent location with superb service”
excellent location. good personal service from hotel staff.
I wasn't sure what to expect when I booked the room but I was very pleasantly surprised. Beautiful modern rooms, with flat panel TV screens, and a modern bathroom. I strongly recommend this hotel for all visitors. Very impressesd! If I had the time. I would use the decore in this hotel to use in my apartment. Very nice! Make sure you have the Chinese version of where you want to go though. Beijing taxi drivers had no idea when it came to English names.
A hotel with everything ”
walking distance to a mall with big brands. u can see how rich Chinese spend their money. breakfast is ok, has what i am looking for. rooms big enough for myself.
Great Location but not very professional service”
Basically happy with the hotel, but had little problem with receiption when check in and out. because of I booked this room for my client, that made me a little unprofessional and shame. except these are all good.
Great location, well-maintained, some service gap”
Despite booking on a "cheap" Agoda rate I was upgraded to a suite with a living room & bedroom, 3 TVs & 2 bathrooms! This may have been because I was also paying for another guest. Choice of TV channels in room better than some Chinese hotels but still limited. DVD player was available. Service was generally very good but there was some confusion with my bills on check-out and service in the Asia Bistro at lunchtime was very slow.
Very high quality hotel with great service”
i had a single night's stay in may 2012. there was a mess up at the airport and there was no car to pick me up. the hotel sorted this out quickly and gave me an upgrade to the 23rd floor. lovely room, great gym, well-trained and friendly staff. i'll stay there again.
Excellent attention to detail”
the staff were very helpful. a good way for them to "upsell" me to executive so i could use the internet but i needed to leave my room to do so. quite annoying. other than that, the room was comfortable, the service excellent.i would happily stay again.
Hotel could not locate my reservation when we checked in, and reservation staff was less than friendly. However, after some searching in their system, they found our reservations. Other aspects of hotel were excellent, as always.
easy to access to shopping centers and MRT, excellent food. Most of the staffs have good service mind.
Great rooms, great location”
Stayed at the club floor and truely enjoyed the daily tea and cocktails.
Review during my stay at JW Marriot”
the day i arrived 4pm, the room was not ready.the room was cleaned inappropriately, the water in my bathroom couldn't flow to the drain because the drain was dirty. The day after nobody cleaned until i asked to clean. They didn't refill the soap though the soap has finished. The website for login in for internet access was intermittent up and down. So far i give average for this 5 star hotel.
숙식은 좋은 편이나 직원들의 태도 ᆞ업무능력은 정말 볼 수가 없을정도.
편안하고 쇼핑이 편한 베이징의 중심 호텔”
5성급 호텔이라고는 하나 객실 인테리어의 미흡함. 호텔 규모에 비해서 로비의 협소함. 호텔 내 편의점이 없고 주변에도 편의점이 먼 거리에 위치 하여 불편 했다.
於Agoda網站預定酒店時已經網上刷卡付費，check out 時櫃台說沒看到Agoda已經付費，要我再刷一次費用。顯示 Agoda與酒店溝通有誤。
Sangat mewah dan menakjubkan kalau saya boleh bilang. Kalau di Beijing tinggal disini sudah oke lah, cuman aga jauh dari pusat kota, terdapat di tempat elit-elit. Yang bisa dibilang semuanya sudah oke, sangat nyaman dan menyenangkan. Terima Kasih.
Sehr gutes Hotel, sehr komfortabel”
An ein JW MARRIOTT in der Preisklasse kann man höchste Ansprüche stellen. Style, Sauberkeit, Restaurants und Bars waren sehr gut und haben unsere Erwartungen (4 Geschäftsreisende) voll erfüllt. Über das MARRIOT REWARD Programm erhielten wir sogar kostenfreies WIFI und einen permanenten Discount in Bars und Restaurat. Leider hat der Check In Prozeß nicht funktioniert. Weil die Buchung über AGODA als Pre.Paid erfolgte waren die Buchungen zunächst nicht zu finden. Wir benötigten 20 Minuten um in einem 5-Sterne Hotel einzuchecken, Das ist absolut inakzeptabel.