ケンピンスキー セイシェル リゾート (Kempinski Seychelles Resort)
ケンピンスキー セイシェル リゾート (Kempinski Seychelles Resort)
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ヒルビュールーム - バルコニー ケンピンスキー セイシェル リゾート (Kempinski Seychelles Resort)
ヒルビュールーム - バルコニー
【写真はこちら】 全部で60枚
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ロビー ケンピンスキー セイシェル リゾート (Kempinski Seychelles Resort)
ロビー
【写真はこちら】 全部で60枚
内観 ケンピンスキー セイシェル リゾート (Kempinski Seychelles Resort)
内観
【写真はこちら】 全部で60枚
《マップを表示》 ケンピンスキー セイシェル リゾート (Kempinski Seychelles Resort)
《マップを表示》
非常に満足
ロケーション評価
8.0
【写真はこちら】 全部で60枚 ケンピンスキー セイシェル リゾート (Kempinski Seychelles Resort)
【写真はこちら】 全部で60枚
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ケンピンスキー セイシェル リゾート (Kempinski Seychelles Resort)

立地条件:素晴らしい
ケンピンスキー セイシェル リゾート (Kempinski Seychelles Resort)に関するお問い合わせはこちら
非常に満足
クチコミ 156 件の総評宿泊者のクチコミを読む
8.3
宿泊者の96%が友達に勧めると回答
  • 空港送迎

  • プライベートビーチ

  • 両替

  • 全室Wi-Fi無料

お部屋の選択
8.8
非常に満足
お部屋の快適さ/クオリティ
大人気の宿泊施設です!【最新予約】 13時間前に予約が入りました!
ガーデンルーム シービュー (Garden Room with Sea View)
ガーデンルーム シービュー (Garden Room with Sea View)
...
  • 眺望: ビーチ
  • 46 m²(495 ft²)
  • ダブルベッド 1台
日付を入力して料金を表示する
ガーデンルーム シービュー (Garden Room with Sea View)
ガーデンルーム シービュー (Garden Room with Sea View)
...
  • 46 m²(495 ft²)
  • シャワー
  • スーパーキングベッド 1台 または シングルベッド 2...
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ダブルルーム(シービュー) (Double Room with Sea View)
ダブルルーム(シービュー) (Double Room with Sea View)
...
  • 46 m²(495 ft²)
  • シャワー
  • スーパーキングベッド 1台 または シングルベッド 2...
日付を入力して料金を表示する
シービュー ルーム (Sea View Room)
シービュー ルーム (Sea View Room)
...
  • 眺望: 海
  • 46 m²(495 ft²)
  • ダブルベッド 1台
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ヒルビュールーム (Hill View Room)
ヒルビュールーム (Hill View Room)
...
  • 眺望: 自然
  • 46 m²(495 ft²)
  • シングルベッド 2台 または ダブルベッド 1台
日付を入力して料金を表示する
シングルガーデンビュー (Single Garden View)
シングルガーデンビュー (Single Garden View)
...
  • 46 m²(495 ft²)
  • バルコニー/テラス
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ダブルベッド1台または2台 ビーチフロント (Double Or Twin Beach Front)
ダブルベッド1台または2台 ビーチフロント (Double Or Twin Beach Front)
...
  • 46 m²(495 ft²)
  • バルコニー/テラス
日付を入力して料金を表示する
シングルルーム マウンテンビュー (Single Mountain View)
シングルルーム マウンテンビュー (Single Mountain View)
...
  • 46 m²(495 ft²)
  • バルコニー/テラス
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シングル シービュー (Single Sea View)
シングル シービュー (Single Sea View)
...
  • 46 m²(495 ft²)
  • バルコニー/テラス
日付を入力して料金を表示する
1ベッドルーム ヒルビュー スイート (One Bedroom Hill View Suite)
1ベッドルーム ヒルビュー スイート (One Bedroom Hill View Suite)
...
  • 80 m²(861 ft²)
日付を入力して料金を表示する
ケンピンスキー セイシェル リゾート (Kempinski Seychelles Resort)に関するお問い合わせはこちら
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ケンピンスキー セイシェル リゾートについて

ケンピンスキー セイシェル リゾートについて

この宿泊施設の魅力

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アクセス&周辺情報

表示している距離は、地図上で測った直線距離です。ルートによって、実際の距離は異なる場合があります。
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宿泊施設ポリシー

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お役立ち情報

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宿泊者からのクチコミ

クチコミ by アゴダ®(156)クチコミ by Booking.com(451)
施設の状態/清潔さ9.0
施設・設備8.6
ロケーション8.0
お部屋の快適さ・クオリティ8.8
サービス8.7
お得感7.6
クチコミはアゴダ®の利用者のみから投稿されています Agoda
絞り込み条件
クチコミ言語
English
简体中文
Français
Русский
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ルームタイプ
ヒルビュールーム
ガーデンルーム シービュー
シービュー ルーム
滞在ゲストのホンネ|クチコミ 128件
12345
8.0
非常に満足
Lothar ドイツ
カップル
ヒルビュールーム
2018年6月 | 3泊滞在
Nice hotel and nice pool”
And the downside no bathtubs in most rooms. In a resort like that in that pricerange i expect that. Also if only one showing up for Pilates or so, they just cancel it. But otherwise a well managed good resort !
◇投稿日 2018年7月1日◇
Dear Lothar Thank you for taking the time to share your positive experience of our hotel. I'm so glad you enjoyed your stay in our exclusive corner of paradise. Kempinski Seychelles Resort Baie Lazare really is an excellent destination for travellers that enjoy spending time in the water. The temperature is warm enough to swim all year round and, if ever you tire of swimming or snorkelling in the crystal-clear ocean, we have an Olympic-length swimming pool where you can cool off or burn some energy swimming laps. Thank you for your feedback regarding the bathtubs in our guestrooms. Kindly note that some of our guestrooms are fitted with bathtubs and guests are invited to request one of these rooms in advance. Our dedicated Guest Services team are available 24 hours a day to assist our guests and would have been delighted to arrange a room with a bathtub for you. I hope that one day we can welcome you back to the Seychelles. Best regards, Masami Egami, General Manager
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ケンピンスキー セイシェル リゾート
3.6
Meghan アメリカ合衆国
カップル
ヒルビュールーム
2018年3月 | 1泊滞在
Disappointing value for money and representation of the Kempinski brand.”
Overall, we found the Seychelles to be very poor value for money. On our last night we decided to splurge at the Kempinski hoping for a bit of luxury on the last evening. For the price we paid we were incredibly disappointed. The facility needs a facelift, and the rooms were not cleaned to the standard you would expect. The only thing notable was the quality of the food- whilst still a disappointment (the entire Seychelles was a disappointment from a food standpoint)- it was significantly better than anywhere else we tried.
◇投稿日 2018年3月18日◇
Dear Meghan, Thank you for taking the time to share this very honest review. We always welcome feedback from our guests (whether it is positive or negative), as this is the best way for us to improve our service. Thank you for your positive comments about our cuisine. A passion for food and produce is an earmark of the Kempinski brand, and our search for quality, authenticity and flavourful ingredients is never-ending. We take great pride in the premium dining options available at Kempinski Seychelles Resort Baie Lazare and are delighted to hear that you enjoyed them too. I was sorry that you were not better satisfied with our facilities and the cleanliness of your room. I will certainly share your observations with the rest of the team and use them to bring our product in line with our guests’ five-star and brand expectations. I sincerely hope that one day we can welcome you back to the Seychelles and back to our hotel. Best regards, Masami Egami General Manager
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ケンピンスキー セイシェル リゾート
10.0
最高!
Rohit インド
カップル
ガーデンルーム シービュー
2017年11月 | 3泊滞在
Best for honeymoon couple”
Bit expensive, but you dont need to go out of this property for 2-3 days. You can have all the fun at one place
◇投稿日 2018年1月14日◇
Dear Rohit, Thank you for sharing this positive review of our hotel and for choosing to share your honeymoon with us. I was pleased to learn that we were able to make your stay with us every bit as special as the two of you deserved. Our beachfront paradise is an ideal location for couples and honeymooners, as we offer a private haven for romantics at heart who enjoy quiet beaches and unspoiled nature, away from the crowds. I do hope that one day we can welcome you and your wife back to the Seychelles and back to our hotel. Happy travels through all of your future adventures together. Best regards, Masami Egami General Manager
◆返信日 2018年1月23日◆
ケンピンスキー セイシェル リゾート
9.6
最高!
Francois 南アフリカ共和国
カップル
シービュー ルーム
2017年12月 | 3泊滞在
Fun in the sun”
Kempinski is a treat if you can afford it or get a good deal on your stay. The staff are friendly and you feel the love when you walk into the reception area with a complimentary fresh glass of lemon grass and a cooled towel to dab the sweat off your brow. The resort is beautiful and there's a lot of things to do and if you enjoy live music then the bar at the resort is the place to go at night.
◇投稿日 2018年1月8日◇
Dear Francois, Thank you for taking the time to share your positive experience at Kempinski Seychelles Resort Baie Lazare. We always welcome feedback from our guests (whether it is positive or negative), as this is the best way for us to improve our service. We were delighted to learn that, on the whole, you enjoyed your stay with us and would recommend our hotel to fellow travellers. We hope that it is not too long until we are able to welcome you back to the Seychelles and back to Kempinski Seychelles Resort Baie Lazare. Best regards, Masami Egami General Manager
◆返信日 2018年1月10日◆
ケンピンスキー セイシェル リゾート
9.6
最高!
ibrahim アラブ首長国連邦
小さなお子様連れの家族旅行
ヒルビュールーム
2017年9月 | 6泊滞在
Amazing Location, a part from paradise ”
Firstly, thanks to all Kempinski staff from housekeeping to reception. They are really kind and friendly. The hotel is located in an amazing location. We've stayed there 07-13.09.17, in this period the hotel was so calm. number one hotel for honeymoon and families. Furthermore, breakfasts were very well and fair enough. You can find many kinds of cheese, bread and jams, it was surprised seeing yoghurt and olive there. Besides, the beach is unbelievable, white sand and corals amazing. Just take with you a water shoe to not hurt your feeds. Corals are really sharpy. I highly advise visiting anse soleil beach which is near to the Kempinski. I'm delighted to stay at this hotel with my family. Looking forward to going there again. Mert
◇投稿日 2017年9月20日◇
Dear Mr. Ibrahim, Thank you very much for taking the time to share your feedback with us and other travelers. I am delighted to see that you enjoyed your stay with us and sincerely hope that we will have the chance to welcome you back soon on another occasion. Best regards, Masami Egami General Manager
◆返信日 2017年11月9日◆
ケンピンスキー セイシェル リゾート
7.2
すごく良い
Hussam ヨルダン
小さなお子様連れの家族旅行
ガーデンルーム シービュー
2017年3月 | 5泊滞在
Had a decent time”
The resort is beautiful but I had two issues with it. First of all , nothing is close by other than the four seasons so we had to eat there all the time which we eventually got bored from. Secondly, the internet connection was weak in most places which was disappointing. Other than that it was a good experience
◇投稿日 2017年3月24日◇
Dear Mr. Hussam, Thank you very much for your feedback. I am delighted to see that you enjoyed your stay with us. However, I am concerned about your comment regarding the food variety. While there are indeed not many dining options around the hotel, we aim to offer our guests a good variety of food with a daily changing buffet theme every night at Cafe Lazare, a la carte dining at Windsong, fine dining at L'Indochine, Room Service in addition to several private dining options. Of course we also cater to special requests. We usually do not receive frequent remarks on the internet speed so I will look into this with my team to see if we can improve here further. Thank you very much for your comments and thank you for staying with us! Best regards, Masami Egami General Manager
◆返信日 2017年4月30日◆
ケンピンスキー セイシェル リゾート
6.8
良い
Ankur インド
カップル
ヒルビュールーム
2017年2月 | 1泊滞在
Sub-standard under-maintained room and pre-checkin inspection not done”
2 of the lights in the room were not working. The flush was leaking, and could be fixed only after numerous complaints and that too at 12.30 in the near the. And just when we felt that all was right, the reading light by the bed wouldn't turn off. We had wrap a towel around it through the night and it was still very bright. We kept getting up every now and then through out the night. Worst part was that dispite complaining several times and visiting the front desk, no action awas taken. At 11.15 we were promised that the problem would be sorted, and if not we'd be shifted to another room. We never got a call back from the front desk and to add insult to injury no one even came to check our room. It was only when we spoke to one of the senior managers that someone showed up at our room to check the problems and offered to shift us to another room and this was at 2.30 pm when we were all ready to go out for our day's plan and it wasn't possible for us to shift at the moment.
◇投稿日 2017年2月11日◇
Dear Mr. Ankur, Thank you for sharing your experience with us. I am very sorry to hear about the issues with the light in your room. We had investigated this matter and it appears to have been really only a small technical issue so please accept my sincere apologies - this definitely was not the service level we usually provide so I will investigate with my team, why the relevant information had not been communicated more timely. I still hope that you enjoyed your time on the Seychelles and would hope that we have the chance again in the near future, to convince you of our normal service standard. Best regards, Masami Egami General Manager
◆返信日 2017年4月30日◆
ケンピンスキー セイシェル リゾート
9.2
最高!
Aniruddha インド
カップル
シービュー ルーム
2017年1月 | 3泊滞在
Great”
Excellent property
◇投稿日 2017年1月29日◇
Dear Aniruddha, What a great review! I am pleased to see that you enjoyed your stay and hope we will be able to welcome you back one day on another occasion! Best regards, Masami Egami General Manager
◆返信日 2017年4月30日◆
ケンピンスキー セイシェル リゾート
6.0
Philip カナダ
カップル
ヒルビュールーム
2017年1月 | 2泊滞在
Disappointing”
The hill view room was more of a view of trees outside of our room. The interior of the room was poorly lit. The beach itself has a lot of rocks and sharp coral. The live entertainment we saw one night was provided by clearly bored locals, who while talented, had no real interest in performing.
◇投稿日 2017年1月13日◇
Dear Mr. Philip, Thank you very much for sharing your experience with us. I have well noted your comments regarding the room and we already have installed more lights in the concerned units to rectify this. Thank you also for your comments regarding the evening entertainment. The band always changes during the week as we would like to provide our guests with some variety. I am sorry to read that you did not find this specific performance appealing. Again, I would like to thank you for your constructive feedback and I hope that you still enjoyed your time on the Seychelles. Best regards, Masami Egami General Manager
◆返信日 2017年4月30日◆
ケンピンスキー セイシェル リゾート
4.8
Kirit インド
カップル
シービュー ルーム
2016年12月 | 2泊滞在
Good hotel with terrible service”
It's one of the prettiest and greenest properties I've seen but service on the other hand was pretty lousy. To start off, we found a box of contraceptives in our room, including used / open packet and that is simply not acceptable from property of this stature. When we reported the same to the hotel, three staff members showed up and apologised and said they'll make me talk to their manager the next day but that never happened and when I followed up on the same during check out, the person on reception was completely unaware and it was quite clear the incident was not even reported. He again promised me a call from the manager and I'm still waiting on that. Service was very slow (and they forgot orders) in the restaurants and even though the breakfast was between 5 am and 10:30 am, the main breakfast restaurant opened only at 7 and before that they provide you a make shift breakfast in a library, with basic breads, fruits that weren't fresh & cutlury was missing, unclean.
◇投稿日 2017年1月3日◇
Dear Mr. Kirit, Thank you very much for taking the time to share your experience. I am happy to see that you enjoyed the property and the location but am very concerned about the comments regarding the service. I had indeed been informed by the team already during your stay and we have set procedures in place to avoid these incidents in the future. It appears that there was an unfortunate chain of events / miscommunication on our end so please accept my sincere apologies for that. I still hope that you enjoyed your time on the Seychelles and remain at your disposal for any assistance. Best regards, Masami Egami General Manager
◆返信日 2017年4月30日◆
ケンピンスキー セイシェル リゾート
8.4
非常に満足
Jimmy インドネシア
大きなお子様連れの家族旅行
ヒルビュールーム
2016年2月 | 3泊滞在
Great hotel”
I like Seychelles more than I can say esp their restaurant L'Indochine, I ate a few times there and their food is AWESOME, u should try their pan-roasted foie gras .............. but not at cafe Lazare, too many flies there, and the flies fly into their buffet food. But overall is good, will come back there again :)
◇投稿日 2016年12月6日◇
Dear Mr. Jimmy, Thank you very much for this great review. I am delighted to note that you had a good time at the hotel. The fly problem was indeed quite challenging but it was just a sporadic phenomenon on the whole islands which completely stopped after a few days so I am very sorry to hear that you had been affected by this. I will forward your positive comments on the food to our kitchen and hope we can welcome you back soon on another occasion! Best regards, Masami Egami General Manager
◆返信日 2017年4月30日◆
ケンピンスキー セイシェル リゾート
8.8
非常に満足
harish シンガポール
カップル
ヒルビュールーム
2016年9月 | 3泊滞在
Good hotel at a nice location ”
Will recommend to others
◇投稿日 2016年9月24日◇
Dear Mr. Harish, Thank you very much for taking the time to rate us. I am happy to see that you enjoyed your stay and hope you will come back soon. Best regards, Masami Egami General Manager
◆返信日 2017年4月30日◆
ケンピンスキー セイシェル リゾート
7.6
すごく良い
Ramon フィリピン
カップル
ガーデンルーム シービュー
2016年9月 | 3泊滞在
Staff are Amazing!”
Best thing about this resort are staff. They are very friendly, accommodating and helpful. Overall, facilities are good. The hotel should provide complimentary transport for hotel guests to/from Victoria or the city center.
◇投稿日 2016年9月15日◇
Dear Mr. Ramon, Thank you very much for taking the time to review your stay. I am pleased to see that you enjoyed our staff and hope that could make your time extra special! Hotels in the Seychelles are unfortunately not permitted to provide the own transfer arrangements but I will look into this and see what we can do regarding the shuttle service. Thank you for staying with us! Best regards, Masami Egami General Manager
◆返信日 2017年4月30日◆
ケンピンスキー セイシェル リゾート
8.4
非常に満足
Ann フィリピン
カップル
ヒルビュールーム
2016年9月 | 4泊滞在
Seychelles”
The staffs are warmth and friendly. Please add the Creole foods in your menu and everything is perfect.
◇投稿日 2016年9月14日◇
Dear Mrs. Ann, Thank you very much for your review. I am delighted to see that you enjoyed your stay and our staff. We have already taken note of your suggestion and introduced more local dishes every day as fix part of the buffet dinner so thank you for your constructive feedback! Best regards, Masami Egami General Manager
◆返信日 2017年4月30日◆
ケンピンスキー セイシェル リゾート
6.8
良い
Vineet インド
カップル
ガーデンルーム シービュー
2016年9月 | 1泊滞在
Good Hotel but Need Improvement”
Miscommunication regarding taxi drop
◇投稿日 2016年9月7日◇
Dear Mr. Vineet, Thank you very much for your feedback. I am sorry to see that there has been some miscommunication regarding the taxi transfer. Could you please provide me with more details on this so we can investigate the matter? Best regards, Masami Egami General Manager
◆返信日 2017年4月30日◆
ケンピンスキー セイシェル リゾート
9.2
最高!
XIAOYAN 中国
カップル
シービュー ルーム
2016年9月 | 1泊滞在
Nice Hotel”
Staffs are great and friendly, at their reception, they sell very nice tortoise and turtle carved by local artist, very cool!
◇投稿日 2016年9月5日◇
Dear Mr. Xiaoyan, Thank you very much for your feedback. It is great that you enjoyed your stay and also, that you like our turtles that are available to buy as a souvenir. I hope, we will have the chance to welcome you back soon on another occasion! Best regards, Masami Egami General Manager
◆返信日 2017年4月30日◆
ケンピンスキー セイシェル リゾート
6.0
Jessica アメリカ合衆国
カップル
シービュー ルーム
2016年4月 | 6泊滞在
5 Star Location, with 2 Star Service”
Though the location is fantastic, this is not a 5-star resort. The Four Seasons is a 5-star resort, and this pales in comparison. The rooms were unclean to a 5-star standard: we had to request twice they change the sheets after we found sand in two of our beds, they replaced the toilet paper rolls with 1/2 used rolls, film of dirt still on the floor after service was received, and a used wine glass with lipstick marks replaced as if it were new back in to rotation. Also, the attention to detail is severely lacking: we had to request multiple evenings to replenish the coffee supply, replenish the shower gel, replenish the face wash cloths, and request turn-down service. Their bath towels are also the quality of those you would find in a road-side motel. Would I stay at this resort again? No.
◇投稿日 2016年4月29日◇
Dear Mrs. Jessica, Thank you very much for sharing your experience with us. I am truly sorry to read that we could not uphold to our usual service level. We had well taken note of your comments and took all necessary action to improve the housekeeping service and brand new towels have been ordered and received for all rooms and the beach. Again, I would like to apologize for any inconvenience caused and hope that we will have the chance to welcome you back one day so I can personally ensure that you receive the full service that we promise to our customers. Thank you for staying with us and for your constructive feedback. Best regards, Masami Egami General Manager
◆返信日 2017年4月30日◆
ケンピンスキー セイシェル リゾート
8.3
非常に満足
rohit インド
カップル
ヒルビュールーム
2016年3月 | 2泊滞在
A Calm and delightful Holiday”
Location, Food and Rooms
It was great experience and a really nice view of the hill on one side and the sea on the other side and the food was really nice. I even enjoyed the coconut how and the various different kinds of cuisines.
◇投稿日 2016年3月23日◇
Dear Mr. Rohit, Thank you very much for this great review. I am delighted to see that you enjoyed your stay and hope that you will visit again soon. Thank you for staying with us! Masami Egami General Manager
◆返信日 2017年4月30日◆
ケンピンスキー セイシェル リゾート
9.7
最高!
Nenad セルビア
カップル
シービュー ルーム
2016年1月 | 5泊滞在
review”
location, room size, cleanliness
perfect, very professional staff, clean rooms, fantastic beach, decoration in rooms very nice, beautifully tended gardens only complaint we have is prices of food and beverage which are exceptionally high
◇投稿日 2016年1月20日◇
Dear Mr. Nenad, Thank you very much for this great score. I am happy to see that you had a good time on the Seychelles. See you again soon! Masami Egami General Manager
◆返信日 2017年4月30日◆
ケンピンスキー セイシェル リゾート
7.0
すごく良い
Andreas キプロス
カップル
ガーデンルーム シービュー
2015年11月 | 3泊滞在
Fantastic beach ”
Beach, ambience, snorkeling
Very good, lots of positives such as the beach, the nature surrounding the hotel, the snorkeling and the overall ambience. Good can definitely be improved, especially with the price tag it carries . Also, staff was quite disappointing. Took the lady 20mins to check us in and on check-out our bill was completely messed up
◇投稿日 2015年12月6日◇
Dear Mr. Andreas, Thank you very much for sharing your experience. I am pleased to see that you enjoyed the beach and the ambiance. We have taken your comments regarding the check-in and check-out experience very seriously and have made the necessary adjustments and conducted extensive training to improve here further so thank you for raising this. Again, thank you for sharing your feedback and for staying with us! Best regards, Masami Egami General Manager
◆返信日 2017年4月30日◆
ケンピンスキー セイシェル リゾート
12345
人気の宿泊施設です。予約するなら今!

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