Good facilities but bad reception”

There is no reception desk. I had to call someone who help to check in, but they just communicate by phone call. Deposit card number must be needed to hotel with phone call as well. It took very long and they even didn't give a notice how to check in. It was very cold outside.

Holiday stay”

Overall good accommodation, however, it could do with a bit of updating as our room had a fair bit of wear and tear - nothing major just could do with a touch up for all of the nicks and scratches. Bathroom could do with some form of storage or side unit as the mirrored shelf is too small for all a families kit and the TV was small for this type of room.

Very modern”

Gorgeous, modern and comfortable with exceptional cleanliness.

最高!”

The staff were extremely accommodating. We were relocated allowing for difficulty using stairs and shown how to use the Metro as well as small domestic matters. all these went to make our few days very enjoyable.

Situated in an excellent place for the city centre”

We were there for a show on the Saturday night, and found that the Kensington was even better than we had expected (we expected it to be very good!). It's easy to find, the girl on reception was very helpful and polite, the apartment was huge, warm and very comfortable. It's literally 2 minutes from the metro station into the city centre. I'd also like to recommend the Valley Junction Indian Restaurant (probably the best Indian meal we've ever had!) We'll definitely stay at the Kensington again - highly recommended

Enjoyable two night stay”

Staff were freindly and efficient. Apartment was clean and spacious with modern decor. Well equipped kitchen. Breakfast items were replenished daily. Good location, couple of minutes to Jesmond station. Would definately stay again.

Great place, great value”

Had a one night break in Newcastle and was very impressed with the staff and accommodation provided at the Kensington. Really good location by the Metro for accessing the city centre

Excellent”

The facilities are good. The addition bed was having some problem, but the solve it as soon as we told them the problem. Nice kitchen with full equipment. Big Living room and bedroom. Nice area to stay.

Good experience”

Good

not too far from city center and nice room”

Lovely Designed ApartHotel”

the aparthotel is a great place to stay if you have 2 people and more. their parking lots are just outside. loved their interior design of the place. it is clean and spacious. great sofa and living hall area for you to cook on your own. ours has a short walkway till you reach the rooms. good view from the inside. location is about 10 to 15 minutes car ride to the main shopping area. a place to definitely head back even if you are on your own. feels homely.

房间很大”

暖和