Room smelled and felt damp
Problem with mosquitoes mainly caused by the stagnant water in the ponds and the large amount of dead foliage and leaves which were not cleaned up during the 4 nights l stayed here.
Resort and rooms are tired and dated.
2018年2月 | 2泊滞在
Just lovely ”
One of my favourite places In Thailand
2017年1月 | 5泊滞在
The hotel is nice with several pools and a big garden. Acces to a great beach.
There are some restaurants nearby, they don't look like much, but some are actually quite good.
Only problem was that the room smelled like mould, which came from the airconditioning.
2015年6月 | 2泊滞在
it was quiet and great getaway”
location, breakfast buffet, quiet resort
2014年12月 | 5泊滞在
Quiet, clean, good for family
2014年11月 | 3泊滞在
Broken staff for a reason ”
Great location great beach broken staff
My stay was great. But the staff is burnt out with rude tourists. As I interacted with staff soon I realized that they were broken and impatient with rude Europeans. They soon warmed up to us as we spoken broken Thai to them. Soon their smiles and helpfulness emerged and they were so helpful and pleasant. More people staying here should show respect to the staff and not think they as servants but equals their holiday would be for sure more pleasant. May be a Canadian thing. All in all a great place to stay. Food was great. Prices fair. Wonderful clean beach. Pay for what you get.
2014年9月 | 1泊滞在
location gardens pools
This is not a 5* resort. Rooms are small and very basic, bathrooms are not even up to premier Inn standards. Little to no privacy and connecting doors in the rooms with no locks. No aircon in any public areas at all, including bar and restaurants. no insect spray, no burners anywhere. Badly lit, dangerous steps to the beach.
2014年5月 | 2泊滞在
Beautiful hotel and great staff”
Beach, rooms, Staff
Love this hotel and have been back many times. Always great staff, friendly and attentive. Beautiful beach
2014年4月 | 8泊滞在
nice stay, but staff not friendly”
quiet, pools, beach
2014年5月 | 4泊滞在
Beach, Ocean, Sun
Food was not good at all in the hotel. Breakfast was limited.
Nice beach and ocean access, good for a few days to relax. But not much around to see.
2013年12月 | 5泊滞在
Beautiful beachside resort”
Elegant bathroom, several swimming pools, located close to local food
Hassle free check-in and check-out, free wifi in the bar, friendly staff, clean rooms.
2013年8月 | 1泊滞在
Nice hotel, good location”
Nice hotel, good location ., beach front
Nice stay there with the comfortable room, but poor buffet dinner and breakfast. need a lot of improvement in this area.
2013年8月 | 2泊滞在
Love it, would come back again!”
1. Good price thru booking with Agoda. 2. Big comfortable bedroom. 3. Relaxing atmosphere
Taking a break from work, my family and I had a great weekend at Khaolak Merlin Resort. The room where we stayed has great ocean and pool view. I can see from the balcony my daughter enjoying herself with young children friend playing at the pool. And I have a relaxing and peaceful time either doing nothing or some reading. I would come back again for a longer stay.
2013年6月 | 2泊滞在
Nice clean hotel”
Clean, good food, great swimming pools
Just returned from a long weekend at the Khaolak Merlin Resort with very mixed feelings, on arrival we were very impressed by the quick friendly service by the front desk staff that checked us in. We were given an upgrade to a deluxe room which yes very spacious and clean with a beautiful bathroom. Throughout the weekend we really enjoyed the food, drink and service on offer until we received a message to go to reception to see the manager who then proceeded to inform us that we had more drink in our room mini bar than was there the day before therefore we must of stolen it from another room! This manager was very rude, abrupt and unprofessional. Although we were very unhappy and upset by this situation and the way the manager had treated us we continued to enjoy our holiday. We used the hotel taxi service to go to Phuket for the evening, the driver was really good he waited for us until 11.30pm and drove very safe. When it came to checking out yesterday we settled our room charges bill after breakfast although we stayed at the hotel until we left for the airport at 7pm, before departing we were confronted by the front desk supervisor who was extremely rude and aggressive towards us. She was shouting at my because she said we did not pay our bill despite the fact I had the receipt include my credit card receipt which clearly stated everything had been paid for.
This hotel is really nice and enjoyable place but unfortunately the management really let it down, after a lovely stay we left with a very bitter taste! Would not go back here again purely for this reason, very disappointed.
2013年5月 | 10泊滞在
It was a very relaxing holiday,lovely surrarouding”
Friendly staff,beautiful resort,good food
2012年12月 | 4泊滞在
Would recommend for couples and family. Very nice area with peaceful beach. Very high ceiling with tropical ceiling fan for good air circulation. AC cool and fresh.
2012年12月 | 2泊滞在
the setting of the resort is in a jungle, making the grounds really enjoyable to walk around
We stayed during peak season, adn it was very crowded. We chose to move to other beaches everyday as the resort beach and area was over-crowded.
The food was quite poor. We were disapointed with the breakfast (I guess most dishes were leftover from teh dinner buffet from the previous night). We also had a desert one night that was terrible.