Good value for money with friendly and helpful staff, but a bit far from the city centre. A nice quiet location though
2017年4月 | 3泊滞在
Good for Money”
The rooms were clean. Bathroom water stayed hot. Pool is decent. Massages were good. Has karaoke/bar on site. Over 1km outside the city, but I rented a motor (from a different place) so wasn't a problem. Without a motor, after around 9pm you will have a hard time leaving, so if going out late have a tuktuk waiting.
2017年6月 | 2泊滞在
Not a solution oriented staff”
Would have liked a different response to the bug invasion in my room. Called front desk for bug spray. "Sorry, no spray. " but I found 3 cans of Raid in housekeeping cart next morning. No offer to change rooms or discount. A lot of Hair in the pool. Not enough towels to accommodate day pass users AND guests of hotel. Was sent back and forth from pool to front desk to gift shop for towels Breakfast is sufficient. Great cafe across the street Home Cafe.
2017年5月 | 2泊滞在
Great pool, poor bathroom facilities, breakfast is also only good if you are Asian, only a few western breakfast options available. Almost no vegetarian / vegan options.
2017年4月 | 1泊滞在
excellent pool for children ”
The room was big, everything worked well. Only shower. We have two kids and we needed to pay extra for them for breakfast and every time we went to the swimming pool. Plus you need to pay tuktuk when you go to the city. So if you coming with kids consider more dollars per day for breakfest , 1 dollar each and pool 1 , 2 or 3 depend on age of the child.
2017年4月 | 2泊滞在
Forever going back ”
We have stayed at Khemara many times now and when we don't we pay to use their pool. It's great value for money, the rooms are clean with really comfy beds! The staff/housekeeping are very friendly. Yes the breakfast could be improved but for what you pay you can't complain! We look forward to going back!
2017年3月 | 1泊滞在
It is my 2nd time that I face the issue with staffs in that hotel. They don't give priority to customers who book via Agoda .
Agoda display the room description twin bed with pool view. And my booking Is successfully confirmed but while I reach the hotel staffs want send me to other building without pool view. Then I said no I can't accept it as my booking confirmed pool view why you change me to other room?
Then finally after my complaint he agreed to keep me in room with pool view. Per my understood they want to keep pool view room for walk in customers as they can make up the price as they want .
I would suggest Agoda review this with the hotel and fix the issue
2017年3月 | 3泊滞在
Grand Hotel that badly need renovations”
Despite its facilities, friendly staff, wifi access, and very good buffet breakfast this hotel badly need renovations and maintenance. I think they are under-staff and the bathroom ceiling is mouldy and leaking, we moved three times until we found the room that's a little bit okay for us.
Price of the hotel is very cheap though despite the grand look. This hotel got a very huge potential to become a 5 star hotel if managed and maintained very well. The tourism is booming and in our 18days of tour around Cambodia we enjoyed the most Battambang.
The coffee served on breakfast is the best coffee we ever had in our whole life. They're serving Cambodian Coffee, add condensed milk instead of the fresh/full cream milk. It's life changing.
Hopefully, in the near future the administration will seriously consider renovations and revive its grand beauty.
2016年12月 | 3泊滞在
Fantastic hotel with a great swimming pool. I found it remarkably cheap. A bit far from the city centre, however it had all facilities needed. Gym a bit old but free of charge. They also have spa and sauna, Jacuzzi, steam. Nice staff. Breakfast are amazingly huge with a buffet full of choice.
2016年8月 | 2泊滞在
Visited Battambang and had a great time at this hotel. Rooms are gigantic and were very clean. Recommend it to friends and family.