The rooms across the road, are actually a decent distance down the road, I would have been more upset about this had we not had a motor bike to get us there and back. Our room looked nothing like the pictures. Room was filthy, stains on walls/doors, smelled of mould. Shower head had to be held to have an extremely cold shower. Room door to outside had cracks so big around sides and down middle you could see through. Obviously bugs are also an issue. The pictures must have been taken years ago because the pool looks more like an overgrown pond at this point. Staff were rude, rolled eyes at me numerous times when I asked about a different room or being refunded due to above issues. Do not pay full price or anywhere near it, you will be disappointed. Even at a discounted rate of $80 cad it was highly over priced. I can see how this was once a nice hotel but there has been little to no up keep or progress. The beach is its only saving grace but you can go many other places on the island and get similar or better. Breakfast was okay, but I’ve seen better for less.
2018年1月 | 10泊滞在
An excellent location on Koh Chang beach”
We stayed at Koh Chang Cliff Beach resort for 10 nights in January 2018. Overall it is very good/excellent. Location is second-to-none on the superb beach. The quality of catering is unimpresive. Breakfasts are not good enough, but the gardens and amazing infinity pool make up for this. Our room was large and clean. We suggest that you don't eat your evening meals here, but walk a short distance to the excellent choice of differing restaurants on the main street. Try to get a room with a sea-view. The extra cost is essential.. The rooms are cleaned daily, but bedding isn't.
2018年1月 | 8泊滞在
We are staying here second night in "family bungalow" with 2 little children. It's 2:00 a.m. and we cannot sleep, because of the bars right next to resort. Loud music can be listened across all resort. They should be not able to book theese rooms 4 young families.