Nice and helpful people in the reception and rooms right next to the beach, excellent value.
2018年5月 | 1泊滞在
For 15$ - it is nice place, but for 35$ - no!!! Very derty, old furniture, terrible smell in room”
For 15$ - it is nice place, but for 35$ - no!!! Very derty, old furniture, terrible smell in room
2018年4月 | 1泊滞在
Very old rooms , dirty , rude staff , poor breakfast ”
When we arrived we were shocked to see the pool was brown , we were told it would be fixed that day , the next day it was still brown and nobody could go in .
The staff at breakfast are so rude , the food was very poor . We asked for a hot egg as the staff had cooked them and left them out so were cold , instead of making a fresh one she took a cold one and heated it up , she seemed annoyed we asked for a fresh egg .
The bedrooms were dirty , hairs in bed from previous guests , and ants everywhere .
We complained to reception that our rooms were awful , so was the service , and that we had paid for a pool and couldn’t use it .
We left the hotel 4 days earlier than we had planned as we could not stay there !
2018年4月 | 2泊滞在
Room Service and Clean”
I visited Koh Lanta for 2 days and Lanta Palace was my hotel choice to stay and everything is good except that the 2nd day of course i expected that the room service will clean the room and change the towels and the normal things as provide new water and coffee, i went out about 11 am and back at 6pm and nothing change in the room and none even get inside and when i talked to the reception they said we were too busy and having a lot of check in, so i had to drink the 2 small bottles and they charge us when we check out and when we said we didn't have room service last day so we had to use the bottles and we got the same reaction and still charge us.
2017年12月 | 3泊滞在
A perfect beach front resort, with private beach and entertaining reggae bar. The private beach is really good, absolutely uncrowded beach where you can be by yourself, lots of chairs you can sleep on, a few indoor , outdoor games, good pool, looking right at the beach, this place offers everything one needs. The sunset from here is absolutely romantic. The food is good too and reasonable too. The room service and cleanliness were good, waiters were responsive, breakfast was fine. The only negative is you can't find anything to eat late in the night, but just cross the road and there's couple of places almost 1/2 the price for larger portion ;), the service hours are absolutely cool. They have multiple options of many packages here to go around, they rent out cars and bikes too. Look nowhere when you're here.
2018年3月 | 14泊滞在
Very Pleasant Stay. Excellent Location.”
We enjoyed two weeks at Lanta Palace. The housekeeping staff were exceptional. The pool is delightful (when it's not green) and beach access perfect. We were in a beach front bungalow, which was just right. Local restaurants were wonderful. Hotel breakfast was sadly lacking in variety and content. Recommend hiring scooter as we did to see more of island.
2018年2月 | 2泊滞在
Avoid. Much nicer hotels in the area and rude staff ”
Wasn't impressed with our stay here at all. we arived and went into the resturant as we were both hungry. my beefburger was well ok, not what I would call nice. and my partner ordered a mixed meat pizza that stated chicken and beef on the description. when it came it had tuna on it and as he is allergic to tuna couldn't eat it and we said it has tuna to the staff. cut a long story short they wouldn't change and it and was denying it was tuna saying it was meat cut up. clearly think we don't have taste buds and are stupid.
then we had a bad storm while there
the bungalow we were in started to leak all over the bed from the roof. the tiled floor was a massive puddle even with towels down to soak it up. went to reception to ask them to put us in a different room as the roof was leaking all over the bed and one of the staff said push the bed over (impossible. rooms to small) and the other said we are fully booked. eventually after demanding my money back for the next 2 nights saying I would find another hotel down the road as there are plenty for the same price they magically found a spare bungalow.
will never stay here again and all I can say is I am glad I only booked 2 nights and not longer.
2018年1月 | 3泊滞在
It could have been good if we stayed at one of the Bungalows facing the ocean. Unfortunately we got a room infested with mosquitos and ants. The „daily cleanse of the room“ consisted of making the beds and not even changing the sheets. The food was okay but the buffet was full of insects which was kind of a turn-off. The bathroom smelled like sewage. And finally there were two cats chained up in front of the stair case who never got to walk around because the leash was so short. I can’t recommend this hotel.
2017年11月 | 3泊滞在
Bungalow by the pool and the beach . Great reggae bar with happy hour at the beach ”
My only disappointment were tiny ants in my room and washroom.
Generally a nice place to relax.
2017年2月 | 4泊滞在
Lovely Pool and Beach Views ”
Lovely place to stay excellent food drink and relaxation well worth a visit
2017年4月 | 3泊滞在
so disappointing that we actually changed hotels”
We found so many bugs on the bed and throughout the room which made us feel uncomfortable. Didn't want to worry about that on our holiday. Our door lock also didn't work well and the room didn't appear to be very clean. We changed hotels within a few hours of check in, even though it meant having to pay for this extremely disappointing hotel that we spent 0 nights in. We ended up finding a resort with a significantly higher rating and paid less for it than we had paid for this resort.
2017年2月 | 7泊滞在
Pros. Great location with swimming pool on the beach. The beach is shared with a much more expensive resort. Friendly beach bar with sunset happy hour. Reasonable buffet breakfast. The beach is nice and quiet with not too many people. Easy motorbike rental but check the tyres because many have bald back tyres. Old TVs but more English channels than our much more expensive hotel in Ao Nang. Clean comfortable bedding and ok air con. We had a garden bungalow in Row 3
Cons. Very disappointed with the look of the room on arrival. We prepaid 2,200 baht per night for 7 nights. I wished I had only booked 2 then we could have left to somewhere better. The whole hotel is rather ramshackle and lacking in general maintenance. The swimming pool is not clean luckily the sea is nearby. There is no obvious manager or owner and the poor staff just do the best they can. It has the potential to be a fabulous place. We did enjoy our stay but I wouldn't stay there again or recommend it.
2017年2月 | 5泊滞在
Palace Resort, really?? Run down place ,really in need of maintenance and upgrading.”
Don't let the name fool you!
It is certainly not a palace. Booked a 'superior' room which was on the 2nd floor. Balcony with view on a dump.
The curtains in the room were covered in stains and you might as well leave them open because closed, they still let daylight shine through, not a problem if you want an early wake up every day at 5.30 a.m
Double bed was actually two single beds put together, matress was so hard, I used the duvet cover as second matress in order not to feel the springs piercing my back.
Bathroom: shower has cold and hot water , sink has cold water only.
There's no way to quietly shut the door to the hallway as you need to slam it in order to lock the door, so you'll hear a lot of neighbours slamming their doors too.
Pool: has a nice pool with chairs and unmbrella's, but always taken already early before breakfast. There are no beds on the beach in front of the hotel, the photos on the website are deceiving. As the bottom of the sea here can be quite rocky you need to be careful not to injure your foot as I did stepping on some sharp stone or anything.
However the doctor's office/medical emergency is a 5 min walk from the hotel with absolutely caring and friendly staff.
On this same main street you will find various restaurants where we had some lovely thai food. There's also a bakery right on the left coming from the alley where Lanta Palace is situated, yummy cakes and good coffee!!
Rented a scooter at the travel agency on the main street outside hotel for 200 baht per day ,two days to explore other beaches such as Bamboo Bay in the south , 15-20 mins by scooter.
All and all, this part of Koh Lanta is good if you're looking for a quiet place at the beach, no nightlife, no bars , only a few restaurants that serve food until late.