グランジ シティ ホテルは、ロンドンの訪れ、街の雰囲気を味わうのに最高の滞在先です。 この宿泊施設は、星の数5と評価されています。空港からの位置にありアクセスが大変便利です。 Trinity Hill Memorial, ローマン ウォール, Trinity Houseなどの人気観光スポットにも近く、お客様には必ずご満足いただけるはずです。
グランジ シティ ホテルでは、最高クラスのおもてなしと充実したこだわりのアメニティをご用意し、快適なご滞在をお約束いたします。 24時間対応ルームサービス, 全室Wi-Fi無料, 24時間対応フロントデスク, バリアフリー設備, Wi-Fi（共有エリア内）などの設備・サービスを備えており、お客様に充実したひと時をお届けしています。
ご滞在中快適にお過ごしいただけるよう、 厳選したこだわりのアメニティをすべてのお部屋に完備しております。 日常から開放され、ゆったりと思いのままリラックスできるよう、ホットタブ, フィットネスセンター, サウナ, 屋内プール, スパなどの娯楽施設をご用意しております。 グランジ シティ ホテルのプロフェッショナルなサービスと充実した設備をお楽しみください。
Nice hotel in convenient location”
Opposite the Tower of London and Tower Bridge. Next to Tower Hill Tube and Fenchurch Street Railway Station. Nice clean hotel, great gym and spa, nice bar, polite and friendly staff. What more could you want ?
Dear Karl, Thank you so much for your kind review. Our team always strive to provide the best services and facilities and your feedback assist us in doing so. We look forward to welcome you back to Leonardo Royal London City very soon. Kind regards, Guest Relations Team
Noisy staff in Corridor, faulty air conditioning, broken toilet seat.
A definite best location, just merely 10 minutes walked away to Tower Bridge! On top of that, the Breakfast is Superb. Friendly front liners. Cleanliness room, bathroom. Facilities like Sauna/Steam room was not available as it was on renovation. Overall, it was a great stay.
Dear Kee, Thank you ever so much for having taken the time to share this review following your recent stay with us. I am delighted to see that you enjoyed your stay and hope to have the pleasure of welcoming you back in the not too distant future. Kind Regards, Guest Relations Team
It was such a great experience can’t fault anything
Dear Precious, Thank you for your kind word. We hope we will have an opportunity to welcome you back in near future. Kind Regards, Guest Relations Team.
Great location, nice corner room, clean and very comfortable. Breakfast was great. Staff was polite, unfortunately the concierge was not very helpful.
Dear Susan, We are delighted you enjoyed the location and the room during your recent stay but very disappointed that we failed to meet your expectations regarding the concierge service. Your feedback is very important to us since it help us improve our services and facilities and rest assure that your comments have been passed to our Front of House Manager for immediate action. Kind regards, Guest Relations Team
Not worth the extra money compared to a large hotel chain such as premier Inn ”
This is our third trip to London this year as my daughter loves seeing shows, I thought we would splash out on a nice hotel this time as a treat we normally stay in premier Inn's. Well there was nothing wrong with the Leonardo Royal city it did cost more than double the cost of a Primer Inn and frankly I couldn't tell why, the room was the same size, we booked a three bed room and the third bed was a sofa bed, there was only two coffee cups, the milk was off breakfast was ok but there was no water service. The only thing that stood out was that there was a pool. I think if hotels like this are going to retain customers they need to raise there game maybe some of the management should spend a night or two in a Primer Inn just to see how good they are. We won't be going back.
Dear Mr Rob, Thank you very much for taking the time to write to us. Your feedback assists us in providing a better service to all our guests. I profoundly regret that your expectations were not entirely satisfied on this occasion. Please accept my sincere apologies for any inconvenience that may have been caused. We will look forward to welcoming you back Kind Regards. Guest Relations Team
For this much money crap hotel”
Location is amazing. Staff is friendly, pool, sauna, jacuzzi and steam room is fantastic. Rooms are disgusting, bathrooms are disgusting. My bathroom sink was clogging from day 1 and even after complaining it was not fixed in 4 day stay. Temperature controller nob of the tub was completely broken and we could not use it. I would never recommend this hotel to anyone.
Dear Athar, Thank you for taking the time to review your recent stay with us. We are glad to inform you that works on refurbishment are about to start in few months. We assure you that you will find major improvements when you stay with us in future. We look forward to welcome you back to City Hotel. Kind Regards, Guest Relations Team.
Total value for money”
Staff were amazingly helpful, they made us feel so welcome & nothing was to much trouble. The room & view was stupendous.. The bed was big & comfortable which aided to a restful nights sleep. The position of the hotel was just right for our needs, being situated near Tower Hill meant we could hop on a tube. Will definitely be visiting again. Thank You so much Grange City Hotel. 😊
Thank you for your feedback following your recent visit to City Hotel. I am really pleased to read that our staff made your stay so comfortable. We look forward to welcoming you back to City Hotel. Guest Relations Team.
Spot on hotel no issues great staff and helpful ”
Asked for an early check in they were helpful and obliging
Good Service, Clean, Great pool & fitness centre ”
I traveled to London for a short business trip and arrived early. The receptionist helped me to request for an early check in. I got my room within 1 hour and got a free grade as well. The hotel is convenient and next to the train station.
Nice place to stay”
Place is nice but far from airport cause the traffic and far from the pier.
Dear Lidia, Thank you for taking the time to review your recent stay with us. We are glad you found our hotel nice. Unfortunately, London is very busy City and sometimes travelling takes longer then expected. But we hope we will have an opportunity to welcome you back to City Hotel. Kind Regards, Guest Relations Team.
Not as expected, rude receptionists and security guards ”
The hotel is not as good as we expected from a 5 star. When we entered the hotel, the staff were rude and had angry faces. The security guards were staring at us with angry faces and circling around my family who were sitting in lounge area while I process the checkin. It’s probably because we are are dark skinned and from abroad. The rooms are small and outdated. Im general, the cleanness is below average. The minibars do not open mostly because of the lock system malfunction as the receptionists claim. The location is good which is in the city center and quite area at the same time.
It’s a lovely hotel! Friendly staff! However, I wouldn’t book any room below executive! I did book a superior, but got upgraded after putting in a request, thank goddess! The executive room was small with a very smelly toilet. Stale water I presume! The fridge was warm! We also had problems with the TV which got sorted straight away! I’ve stayed in their club rooms before which is always an enjoyable experience! Breakfast has a wide selection of goodies to munch on! Very nice! I would definitely recommend, city grange hotel or grange tower bridge as I’ve stayed in both!
Cheffy @ the Grange”
nice polite and helpful check in room small but i don't mind that great location and prices competitive
Convenient great location next to metro and railways station Great spa jacuzzi and swim pool Clean room and big size of room
Very pleasant stay - good location”
Other than the reception area - circular reception desks are never a good thing when it's busy and there's no clear methodology of where the line is nor good order to people checking in - the hotel was great. Good location, decent room, clean etc, etc.
Grange City stay”
We stayed here for 2 nights for our wedding anniversary. The location is excellent, just around the corner from Tower Hill tube station. The staff were friendly and reception upgraded us on arrival. We only had a few issues with the abr staff understanding English! The hotel was clean, modern and the spa facilities were lovely and relaxing- there is a large pool, sauna, steam room, aromatherapy room and a lovely hot jacuzzi. The breakfast was good, buffet style with all expected continental and full English food served. If you want vegi sausages you have to ask, they cook them on request. I would definitely recommend this hotel and will stay here again.
Impressed my ex!”
I had to travel for a family emergency, and booked two rooms, one for me and our daughter and the other for him. He was stunned, no exaggeration, that I found a hotel this nice for less than non-luxury prices.
We ran an event at the hotel and the staff couldn't have been more helpful or lovelier. Lovely rooms - nice and clean. Decor was a little dated but I thought it had a lovely warmth and charm. Loads to do on the doorstep too - highly recommended x