レオパレスリゾート グアム (Leopalace Resort Guam)

Hello Leah, Thank you for your wonderful review! We’re so glad you and your family enjoyed your stay, our rooms, and resort facilities. We’re delighted our team could make things easier while traveling with your little one. We truly appreciate your understanding of the minor issues. We look forward to welcoming you back for another great visit!

Hello Renee, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience during the check-in process and appreciate your patience. Your comments have been shared with our management team as we continuously work to improve our guest experience. We understand your concern about late-night dining options, location, and your suggestion is valuable. We will certainly consider it as we explore ways to accommodate our guests’ needs. Thank you again for your feedback. We hope to have the opportunity to welcome you back and provide an even better experience in the future.

Thank you Doyon, for choosing to stay with us and for sharing your positive experience. It brings us great joy to hear that you enjoyed your visit. We apologize for any issues you encountered with the restaurant menu and will certainly communicate your concerns to our Food and Beverage team. We are committed to continuous improvement and value your insights. If you have any further suggestions, please do not hesitate to let us know. We look forward to the opportunity to welcome you back in the near future!

Hello Beniann, Thank you so much for the fabulous rating. We really appreciate your stay and sharing the word about us. Our resort is designed to provide a tranquil environment surrounded by nature, offering a spacious landscape for relaxation during your stay. We look forward to the opportunity to welcome you back soon. Thank you once more for sharing your thoughts about our resort.

Dear Darlene, Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations, and we sincerely appreciate you bringing these concerns to our attention. We understand your disappointment regarding the condition of the resort and the limited dining options. Your feedback has been shared with our management, golf maintenance, and culinary teams so we can address these issues and improve the overall guest experience. We also apologize for the lack of guidance on food, hotel amenities, and activity information. We will be reviewing our communication standards with our staff to ensure better support for our guests. While we’re glad to hear that you were satisfied with your room, we regret that this was not enough to balance the rest of your stay. Thank you again for your valuable comments. We hope that you might consider giving us another opportunity in the future to provide a stay that truly reflects the quality and hos

Hello Shamita, We sincerely appreciate your 5-star rating and review. Your generous comments regarding our friendly staff were genuinely heartwarming to read. We take great pleasure in ensuring our guests feel warmly welcomed during their stay at our resort. We deeply regret the bed's state and will communicate your concern to our housekeeping team. Please feel free to inform us if there is anything we can do to enhance your next stay with us, making it even more comfortable and relaxing. We are looking forward to your return soon. Have a wonderful summer.

Hello Crystal, Thank you for your wonderful review! We’re delighted to be your preferred destination for staycations. It’s always a pleasure to welcome local residents, and we’re glad to hear you’re enjoying the range of amenities we offer. Our resort is designed to offer a peaceful retreat immersed in nature, providing ample space to relax and unwind. We truly appreciate your support and look forward to welcoming you back for another relaxing and enjoyable stay soon!

Thank you, Heeyeon, for sharing your thoughts and experiences regarding your stay at our resort. We hope you had a tranquil time during your visit. We promise our guests a relaxing and extraordinary vacation at our resort. We look forward to welcoming you back soon.

Hello Dolores, Thank you for your kind review! We're glad you loved the room and had a comfortable, relaxing stay. We hope to welcome you again soon!

Hafa Adai Katelyn, Thank you for your kind review! We’re glad you enjoy the peaceful atmosphere and our facilities. We look forward to welcoming you back for another relaxing getaway!

Hello 영채, Thank you so much for staying with us. We’re delighted to hear that you enjoyed our garden. Though our resort is away from the city, it’s surrounded by the peaceful beauty of nature. We look forward to welcoming you back soon and wish you a wonderful holiday season.

Hafa Adai, Thank you for staying with us and sharing feedback about your stay. We are happy to hear you enjoyed our Four Peaks Tower rooms which offer spacious living space and home away from home amenities. We apologize about the condition of our buildings and surroundings. Our Landscaping and Housekeeping Teams are working hard to revitalize these areas for Guests to enjoy. We hope to see you again on your next visit to Guam. Sincerely, LeoPalace Resort Guam