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あらかじめオーダーしておいたスペシャルリクエストのベッドメイキングやフラワーバスも完璧で、ホスピタリティ面も日本人が大満足だと思います。 アゴダで予約した時はかなりの破格だったのがこれまた最高でした。 次回も必ず泊まりたいなという印象です。
A mouse in the bedroom ”
We stayed at Mahala Hasa from the 15th of April to the 21st, unfortunately we had to checkout early because there was a few things I didn’t like, the toilet did not flush well, the water pressure for the shower was like a sprinkler from the rain shower there was an off smell every time you turned the showers on and last but not least a rat or a mouse appeared in our master bedroom running around inside. I asked the property if they could fix it or call me and they didn’t so I decided to leave. Customer service wasn’t the best, breakfast had a few wrong orders daily and the place is super tiny. Pictures doesn’t do it justice. I found a better place a bit further away called Bali Nyuh Villas which was worth the same amount of money if not cheaper per night with high ceilings a bigger pool and an amazing bedroom with no signs of little creatures. So don’t stay here they wont return your calls, messages or help refund anything if your stuck in a jam. Laundry was way over priced charged 200k when it should be 50k. Too many things that was just not worth the money. And I’m half Indonesian which made it all the worse since my conversation with then was in bahasa.
great staff but villa looking tired and a bit dirty - and no sun
the villa was beautiful, but there were alot of extra charges, surcharges and hidden fees. I was told breakfast was included, on arrival it wasn't.
Really nice staff and quiet place”
We landed late at Denpasar airport and when we arrived, they were really friendly and attentive to what we need. The woman that was attending to us could speak english and it made it easier for us to communicate. Whenever we went out of the villa and come back, they would ask us where we went and how it was. It was a really nice way to end the night. The rooms are clean and the bed is really soft. I really love the villa as it is quiet at night which makes it a good place to relax. I would definitely come back here again. No doubt :)
My stay at Bali was very nice. Room was nice and cosy. Staff was very friendly. It was nice stay. Free from hustle and bustle of city life. I will surely come back again when i am in Bali.
Highly recommended villa. We had an amazing stay here ”
It’s close to really nice fine dining places and amazing hangout places. We had extended our stay here by 1 more day as the property was extremely comfortable and assured privacy. The staff was really helpful. Best for couples.
Private Relaxing and quiet”
Location was great I was in number one so a long walk to reception Shuttle bus was only available 3-5pm Taxis were prompt
Beautiful villa in your own private oasis. Magnificent breakfast delivered to your villa each morning. Staff were exceptionally friendly and attentive. Would highly recommend these villas to anyone looking for a romantic getaway.
Clean Friendly Welcoming Villa ”
The staff were very friendly upon arrival and we had no issues with check in or during our entire stay. The breakfast was complete and very much worth the extra cost. If there were any cons to mention it would be the location. This however is easily over-come by hiring a scooter through reception. Over all i highly recommend staying at the villa if you want an enjoyable quiet stay with excellent value for money.
Dirty Pool & TV Can't Connect to any Channel”
In room Villa Pool looks rather dirty, wasn't inviting. Had TV but not able to watch any channels, called receptionist, the repair man came down, he was pressing a few buttons (which if you ask me, I can do on my own), but nothing seems to work. As per staff - due to location and antenna, not possible to watch any shows. They then brought DVDs (movie) for us to watch in our room.
Nice and cozy”
Fast respond from the staff when I asked to clean the pool. The breakfast came on time but the food is standard, and took quite long time for the room service to come. Dont expect too much for wifi. The rest is almost perfect. Will come back again.
The villa has a good location and price is good.”
The shower did not work, splashed over all water to the toilet. Also no hot water. When this was fixed the water smelled horrible the next few days. Breakfast cold and mediocre. Room service food not good. Staff at reception is slow. Pool milky color.
Need to improve alot of things!”
The pool is dirty and not suitable for swimming, alot of bugs in the toilet area, the service not very good, the walking path to the room is not very friendly (very difficult to cary suitcases) and end up to lifted up the suitcase all the way from receptionist to the room and lucky for me the room that we got is the very end and much more ..... honestly not recommended for a couple or family either ... not recommended
Very relaxing stay”
Enjoyed the complimentary tea service in villa each afternoon
nice villa and staff”
The place is rather far and dark inside. Not having good restaurant surrounding but you can use gojek. Nice room and pool.. normal breakfast and not much of food choice within the villa
Location is now that fantastic, far from most of the attraction. If you prefer a quiet and just staying at the villa then you may consider. Facility wise, only room has ac, and is not very strong, water not powerful and had no water for a period of time. Pool is not as clean and not very welcoming to swim. Overall the villa is not very well maintained.
Nice villa with private pool, feel relaxing”
The villa environment is very beautiful and clean and make you feel relaxing. The staffs are very helpful and always with smile. The breakfast is very delicious.
Excellent villa for a peaceful and relaxing holiday”
Very supportive staff made our stay a pleasure. Having breakfast and afternoon tea delivered to the room is a plus. Short walk to the beach.
The Villa is not well maintained”
The Villa is not well maintained. I just slightly touched the weighing machine and the glass was broken and we need to pay USD$30.