We booked it because last time we stayed was great, but not the same room and owner. This time room are so messy. There is no living space, the room is full with beds. We don't have space to sit together. The curtain are so dirty. The peak is half of the pool is being fixed, even though we had to pay 250 thb extra for the pool. This condition should has been appeared on the booking page before any booking process. At night we sat in the garden by the sea, everything was good until security guard came to tell us that we were not allowed to drink any sweet or eat any snack there.What the point you have sunbath chairs provided but we couldn't' enjoy? We were so upset about that.
2016年8月 | 1泊滞在
Bad service! ”
It's not worth the price we paid! The room's too small and we got bad services from staff. I'm not okay with it!!!
2016年7月 | 7泊滞在
Marrakesh Hua Hin”
They are in the process of renovating the hotel
2016年6月 | 1泊滞在
When we arrived, we drove in to the first gate where we were stopped by security guard informed to turn car back and entered to the next gate which was inconvenience caused by unsighted sign. After checked-in, there are many cards and key to access condo that can cause confusing. Entering to the room, it is quite nice for family. This is the good point. Weak point of the room are not quite clean, raining shower is broken. After that we walked around, took some pictures. The view is so great. In the evening we went out for business and came back. We wished to go to swim at night time. When we dumped down to the pool, one of security guard ran into us and pushed us away. He told us to stop swimming due to the pool is closed at 20.00. I said back against that the pool usage instruction sign beside the pool mentions it is closed at 21.00. Security kept saying that the pool is already closed in unacceptable behavior, bad posture and gesture. We decided to get rid off the pool to avoid argument. Two mins later, another security guard approched us and said the pool is closed. We do not satisfy in this twice happened that they made us embarrassed to other people around. We were likely insulted. These two security guards must to be hardly trained service mind and behavior. Indeed, THB250 for facilities usage is useless. We often go to Huahin once a month. Marrakesh is absolutely never ever in our next holiday in Huahin. This is all our nightmare experience in Marrakesh.
2016年4月 | 1泊滞在
Quite disappointing overall”
The room is quite cute due to the owner's decorations. However, the smell in the washroom was unbearable. In additional with the swimming pool, the chorline was intense. Many of us had a serious skin allergy after came up from the pool. Furthermore, the front-office staff could not find our booking reserveration, so we had to wait about an hour; but in the end my name was already there but in English langage.