The hotel is close to the airport, but there's nothing else around. The convenience store has wide range of cup noodles, and that's it. In the evening time you have to go downtown for food , the hotel has shuttle bus service, but! we've been waiting for a bus back to hotel, and it didn't come (were at bus stop 3 minutes before departure) , so we had to wait for the next one. After getting back to the hotel, asked the staff what happened to the bus, and was told that the bus was there in time!!! except it wasn't! Well, i know that foreigners in Japan are not considered human beings sometimes, but there were also 4 other people, Japanese, waiting at the bus stop! And the bus driver was really rude, like he has never heard about famous japanese hospitality. Even foreigner, still a customer, no? Will never stay there again.
The room was not too clean also, the only plus point was good water pressure, we stayed at 5th floor.