アムステルダムでも便利なロケーションに位置するメルキュール ホテル アムステルダム シティーは、観光の拠点にするには最適な滞在先です。 市内の穴場スポットが当施設からたったです。 観光名所を訪れたい方にはZorgvlied Cemetery, デ ミランダバット, アムステルパークなどの観光スポットがおすすめです。
Accor Hotelsが提供するおもてなしと憩いの空間をご堪能ください。 ご宿泊のお客様は、館内の24時間対応ルームサービス, 全室Wi-Fi無料, 電気自動車充電スタンド, コンビニ, 清掃（毎日）をご利用いただけます。
全368室ある当施設では、ルームタイプにより薄型TV, カーペット, 鏡, リビングルーム, 喫煙検知器などを備えており、一歩を足を踏み入れれば’日々の喧騒を忘れさせてくれるようなくつろぎの空間となっています。 さらに、ご滞在中は当施設主催のさまざまなレクリエーションをご満喫いただけます。 アクセスの良い立地と充実した設備・サービスを兼ね備えたメルキュール ホテル アムステルダム シティーは、おすすめの滞在先です。
ホテルの部屋や設備新しいので、とても快適です。朝食はうまかった。種類も豊富です。 スタッフも親切で、気軽にいろいろ頼めました。 空港迄も３０以内の距離です。唯一の短所は路面電車の駅まで歩くのに15分ぐらいです。
the staff is a really important thing for me in a hotel, and the staff here are wonderful, helping me with my queries and a very friendly with me and my family. room was big and very clean. breakfast spread was reasonable. other than the location, everything else is wonderful.
Basically the same standard as other mercure hotels. Be aware then in Netherlands you do not get standard slippers or drinking water (as usually they advise the tap water). Price is expensive compared to other countries, but not abnormal for amsterdam. Staff is very correct and helpfull.
The hotel was absolutely perfect! We was looking for a hotel with a good location and this couldn't have been better! We was bang I'm the middle of the city and all the bars, shops and cafes was on out doorstep literally! The service in the hotel was amazing, every member of staff was so friendly and very helpful telling us everything we needed to know for our visit. The rooms were very clean and basic just what we needed and there was a safe and TV for extra comfort. The beds themselves was surprisingly very comfortable every night I had a good night sleep! The best thing about the hotel had to be the location and the staff, and the only thing I can fault is there was scaffolding up while we were staying but you couldn't help that! I would 100% stay again and I am already planning my next visit back to Amsterdam and city hotel!
2 turned into 5.”
I booked us in for 2 nights and ended up extending to 5 nights. Could not have asked for a nicer place and the staff.....exceptional. Clean, great food, plus a 24/7 shop in the foyer. 110% recommend.
Very disappointing. The title is Mercure Amsterdam City. It is a long way from the centre and there are no nearby supermarkets. The Metro station is a decent walk. The hotel was not as clean as it should be for 4 stars (the carpet on our floor needed vacuuming. The window latch was faulty, one lift was faulty, the toilet seat was loose. The USB charger was faulty. There was no milk and only paper cups. We had to ask for towels to be replaced.Bar meals were too large and no part orders were available. Having said that, the staff were friendly and responsive .
I mistakenly booked their rooms during an extremely PEAK PEAK season, and was refused a refund even though they would be able to re-sell them with a snap of the fingers. Honestly, this was not the first time that I made a similar request but this is the FIRST time that I had failed to receive a positive reply. I did not do this on purpose and asked for a refund WAY ahead of check-in days. The staff was extremely unhelpful, unsympathetic to my situation and inflexible in their policy. Even with federal laws, the judges consider each case with sympathy. If they were this inflexible, I wonder why they need HUMANS to be working at the reservation department? I would NEVER EVER book with them again, EVER.
Very happy stay in Amsterdam”
First of all, I emphasize we are very happy with our stay at Mercure. One objection is the price of breakfast which is 22 euros. But you can book breakfast ahead when you check in for half that price. Still 11 euros is fairly pricey. And, since there are no restaurants within walking distance, it's practically necessary to eat breakfast there. THe breakfast bar was good, however. I thought the distance to walk with luggage to and from the train station was a little far but my husband, who was pulling the suitcase, thought it was fine and pointed out our walk to the tube from home in London is no further. Otherwise, our stay was great. The staff were consistently courteous and went out of their way to arrange for an extra night when the hotel was already booked solid. They had, for five euros, a boat that picked us up at the hotel on the river and took us on a tour and to town. This was available in at 9:45 and 10:00 a.m. The room was fresh and clean and spacious and had a view looking out to the east over the river on which the hotel is situated. The sunrises were spectacular. The food in the restaurants was good and there is a nice patio adjacent to the dining room which sits right on the river bank. Very pleased
Good location near Rai Exhibition Hall”
mercure hotel amsterdam city is very close to rai exhibition hall, only 15 minutes walking distance and 1 stop from metro to rai stop. hotel room is comfortable and hotel staff is friendly and willing to help the guest in many matters. hotel also provide daily free coffee for all the guest.
Too far from everything ”
Was too far from everything, it was hard to find in the night getting the train on arrival. It would be good if you didn't want to spend your days in the city. We wished we had of stayed closer to the city, there were many places. It seemed to be full of business people,
A good standard of hotel considering price charged”
Location of the hotel involves a 10 minute walk to the Metro and instructions from staff did not include a warning that on return to the station you were on a different side and street which meant we got lost and walked for over an hour to try and find the hotel. The location was quiet and amenities were good.
Very nice hotel but far from the center of city”
The staff were absolutely incredible in helping me try to contact friends that live in Amsterdam. The room was very clean, modern, and comfortable. And free WiFi throughout the entire hotel! The only issue I had with this hotel was its location, but I knew that when I booked because I got a great deal so it wasn't a big deal.
Very Lovely Hotel”
the hotel itself was quite a distance from the city central. it was also not very close to the metro or the tram so it would be slightly expensive to take the cab after a shopping spree. however, my daughter & i did not mind the distance of the public transportation as the walk to the station was certainly enjoyable. the hotel was situated in a quiet location. the rooms were excellent, very comfortable & spacious. we had breakfast buffet which was also a delight as there were a good selection of food. it was a busy day when we checked-in but the staff were all too accomodating. but the best part was the check-out as it was hassle free. no need to wait in line to be served by a staff. we had a very enjoyable stay in this hotel!
Clean, but it's so far from town”
But it's located outside of AMS, so if you want to enjoy night life, then it's not good. Or you have to take the tram, No.25 and go to town, it takes about 20~25 minutes. I think there could be better place in town at that much price. But if you want to have a clean and comfortable rest, then it's not bad choice. And tell the information "Tram map" or they won't give you.
the hotel was very good and the stuff was very helpful
ver nice place”
very nice place and good staff . although a bit far from city but its very nice to escape the crowd