the staff was so nice and helpful! Although there is nothing around, there is plenty to do. It is a beautiful retreat and so unique. It is the best place for a get away with family or friends. mom Chailai is truly charming!!
2015年3月 | 1泊滞在
Staff, the rooms and the service !
2015年1月 | 2泊滞在
Noise and smoke ruin this "retreat"”
The grounds are pretty in a natural setting with mature "jungle" trees
First of all is the noise. A resort spa has been built across the river that uses a generator for all of it's electricity. This means that a generator is buzzing all day and it unfortunately negatively impacted our time there. Pretty much you need to have your own car or pay the hotel a very high fee to get any where. Additionally, there was loud music playing (from the resort next door ?) all night and I got about 3-4 hours of sleep. Since you are right next door to a national park you would think you would have nice, clean air, but because the farmers are constantly burning either trash or grassy areas, there is a continuous haze over the area that actually impacted my throat, eyes and gave me a headache.
Now, here are actually the things that the hotel DOES have control over. Although this is a beautiful, jungle setting with nice trees and bamboo, some of the buildings are run-down. There are canopies with holes in them, the sitting area next to our room had half the roof missing, and there is a large building next to the little pool with a caved in rusty metal roof. It just seems that this place has been left to decay. The "kitchenette" in our room had a sink that didn't work. The door on our room bad to be forced to open, there was no remote for the A/C and once we finally got one it didn't work. The one staff person who actually spoke English checked us in but was other wise not around to answer questions or deal with any problems that arose.
Finally, the included breakfast was really bad. Instant coffee with powdered cream, white bread with fake butter and jam, a "hot dog" (AKA sausage) small piece of ham, eggs and powdered orange drink. We looked at the menu which was very limited, and decided to go out for all of our other meals. Because there is not a lot around, the food options are limited.
All in all, the feeling of this place is that is was built with care and love but has been left to deteriorate due to lack of clientele.