大人気の宿泊施設です！
16人のユーザーが本日予約しました
ノボテルサマトール スラバヤ ティムール (Novotel Samator Surabaya Timur)
JL. RAYA KEDUNGBARUK NO. 26-28, ランクット, スラバヤ, インドネシア, 60298 - 《マップを表示》
Indonesia Care基準のクオリティに加え、全客室での無料Wi-Fiと、車でお越しの場合は無料駐車場をご利用いただけます。 スラバヤのなかでも便利なランクットに位置しており、観光名所や食事処に近い場所にあります。 有名なSampoerna Museumへの訪問をお忘れなく。 星評価4を誇る当施設では質の高いおもてなしを提供しており、敷地内にてご利用いただけるマッサージ、フィットネスセンター、 レストランをご用意しております。
注目ポイント
Indonesia Care
清潔さ・衛生状況を完璧に保ち、非接触型の設備により安全な宿泊環境を提供いたします。
衛生プラス
スパ・ウェルネス設備
こちらの宿泊施設が独自に導入・実践している衛生対策は下記の通りです。詳しくはこちら
安全対策装置
安全対策・手順を熟知した従業員
ゲストおよび従業員の検温実施
体温計
アメニティを全て見る
感染予防機器
手指消毒ハンドジェル
マスク無料配布
ヘルスケア・メディカル関連
救急箱
医師/看護師 オンコール待機
設備・サービス
空港送迎
駐車場
全室Wi-Fi無料
チェックイン/アウト（エクスプレス）
荷物預かりサービス
快適”
ホテル内は、快適
客室を見る
Good New Hotel”
The hotel is great. We got a good breakfast and for anything that we missed, we simply could go downstairs to the nearest convenience store (the same building area). The only comment is that since this is a newly opened hotel, then the green scenery is still on progress. Perhaps in our next visit we can see bigger tree and lavish green surroundings.
客室を見る
Dear Septianus, We very much appreciate your comments regarding your visit at the Novotel Samator Surabaya Timur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chairuddin Langkat General Manager
PERFECTION!”
Spacious room, chamber quality pillow, superb buffet breakfast, sparkling clean hotel area,good value, warm welcome, there is mini mart in the same area, reasonable price and comfort gym area..
客室を見る
Dear Devi, We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Kalalo General Manager
All ok, nice bedroom. good breakfast selection”
I requested non-smoking room however they were fully booked so i got a smelly smoking room/floor which is so awful for me to having that smoke smell came into my room the whole night, apart from that the rest all good.
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Dear Julia, We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive positive feedback during your stay with us. We do apologize that your room allocation didn.t met your expectations. And we will do better in the future. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David C. Kalalo General Manager
Great location”
I like to stay here. The room was spacious and clean. The facility (gym and pool) was complete. The staf are really helpful.
客室を見る
Dear Dinda, We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive positive feedback. I will share your comments about our spacious and clean room also our Gym and Swimming pool facility with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David C. Kalalo General Manager
Best place to go for staycation in Surabaya!”
Recommended hotel for family, not forget to mention the hospitality & the environment! Absolutly will go back to this hotel when we have a trip to Surabaya
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Dear Putri We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive positive feedback especially during your stay with family. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David C. Kalalo General Manager
Great hotel ”
It was a pleasure to stay in novotel samator. Room is clean and staff is very friendly
客室を見る
Dear Alvin, We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David C. Kalalo General Manager
EXCEPTIONAL !”
The hotel is sparking clean compared with previous Novotel in my city, chamber quality pillow, plenty of breakfast menu. PERFECTION !
客室を見る
Dear Devi, We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Kalalo General Manager
Excellent hotel !”
I love Accor's Novotel hotel chains, and this one is so perfect ! Love it. Will always stay here next time I go to Surabaya again.
客室を見る
Dear Tony, We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chairuddin Langkat General Manager
Very good hotel”
I found novotel standards when i arrived to this hotel in SURABAYA. Big room, big bath room always clean. Good and huge breakfast. Polite and helpfull staff very professional. But the location is outside the city between train station and airport (around 110 000 IDR by taximeter blue bird).
客室を見る
Dear Christian, We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chairuddin Langkat General Manager
Staycation in surabaya”
I think you can try this hotel. I and my family felt excited . Nice hotel and staff, delicious food . Happy staycation
客室を見る
Dear Mr. Ricky, We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive positive feedback especially about our staff and our tasty food. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David C. Kalalo General Manager
BEST CHOICE”
Best serving , best room , clean room , good BF
客室を見る
Dear Reynaldo, We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David C. Kalalo General Manager
Excellent services and facilities. I highly recommended this hotel ”
The location is very close to the International Airport and the traffic to the hotel was not congested .
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Dear Zuhairah, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hendri Ari Perdana - Operational Manager
Well managed and maintained”
13 days in Indonesia, 3 days at this Hotel wins hands down. Room, Beddings, Toilet and room amenities was good. Food at breakfast and lunch was superb. The Tom Yam needs tweaking as its quite far from the real thing. Other than that thumbs up for F&B department, room service and the rest. Best Novotel stayed to date.
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Dear Zaila, We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive feedback from our guest. I will share your comments with our team, especially about our room, amenities, our tasty food , and our FB team that already give their best service during your stay. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David C. Kalalo General Manager
最高!”
New Hotel, close to Juanda airport Private and clean, and good for price.
客室を見る
Dear Dian, We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chairuddin Langkat General Manager
Good hotel and services”
Room good,staff dan karyawan ramah, bersih lingkungan,makanan enak
客室を見る
Hans yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Novotel Samator Surabaya Timur. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif terutama terkait kamar,keramahan karyawan, kebersihan lingkungan serta cita rasa makanan kami yang cukup baik. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, David C. Kalalo General Manager
BEST AT ALL”
Best room , best serving , best BF , Kind Staff
客室を見る
Dear Reynaldo, We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive positive feedback and provided our place with best room, best taste of our food and kind hospitality from our team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Charles Kalalo General Manager
Food review”
For the 4 stars hotel such Novotel, you should serve better taste of food, dessert, and bread for your buffee menu. I pay for breakfast but the taste is dissapointing. So for the second day I skip hotel breakfast.
客室を見る
Dear Juliana, We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive feedback. I will share your comments with our team. And we will do improvement for food taste. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David C. Kalalo General Manager
最高!”
It's always one of my top choice - i always come back whenever im in Surabaya
客室を見る
Dear Dian, We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chairuddin Langkat General Manager
It's always been good service”
I have been staying in this Hotel for three times. Those 3 times always give me good impressions. Keep up the good work.
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Dear Stanley, We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive positive feedback. I will share your comments with our team especially for good impression. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We expecting you to come again and Stay Healthy! Sincerely, David C. Kalalo General Manager