おおきに旅館&アパートメント (Ookini Ryokan and Apartment)
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内観 おおきに旅館&アパートメント (Ookini Ryokan and Apartment)
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9.1
最高!
今月の評価:4.2%
/10
(347 件の総評)宿泊者のクチコミを読む
《マップを表示》
8.6
非常に満足
ロケーション評価
立地条件:素晴らしい - (市内中心地)
人気の周辺スポット
  • 心斎橋筋商店街590 m
  • 道頓堀730 m
  • 難波1.17 km
  • 四天王寺2.07 km
  • 通天閣2.21 km
  • 大阪城2.33 km
  • 梅田スカイビル3.11 km
  • ユニバーサル スタジオ ジャパン6.97 km
  • 天保山大観覧車7.26 km
  • 海遊館7.51 km
  • agodaHomes
    Wi-Fi 無料

    おおきに旅館&アパートメント (Ookini Ryokan and Apartment)

    中央区島之内1-13-3, 心斎橋, 大阪, 日本, 542-0082 - 《マップを表示》

    大人気の宿泊施設です!

    60件の予約がありました

    クチコミ評価『最高!』
    宿泊者の98%がおすすめしています
    施設の状態/清潔さ『最高!』
    施設の状態/清潔さの評価『9.3
    サービス『最高!』
    サービスの評価『9.3
    施設の設備『素晴らしい』
    設備の評価『8.8
    • 公共交通機関まで290 m

    • 大阪市内中心

    • エアコン

    • 全室Wi-Fi無料

    データで見る宿泊施設|大阪にある宿泊施設 15,266軒との比較結果
    全項目の評価を見る
    お得感
    9.3/10
    サービス
    9.3/10
    清潔さ
    9.3/10
    カップル/ふたり旅のユーザーからのクチコミ
    9.0/10
    《高スコア》
    99
    %
    大阪の中でおすすめの1軒です
    《高スコア》
    99
    %
    大阪の中でおすすめの1軒です
    《高スコア》
    99
    %
    大阪の中でおすすめの1軒です
    《高スコア》
    99
    %
    大阪の中でおすすめの1軒です
    コスパ9.3
    ロケーション評価8.6
    最寄りの空港大阪国際空港 (ITM)
    空港までの距離14.5 km

    おおきに旅館&アパートメントで空室のあるルームタイプ

    1 Bedroom Apartment
    1 Bedroom Apartment
    ...
    • 部屋のサイズ: 56 m²(603 ft²)
    • 眺望: シティ
    • クイーンベッド 2台
    日付を入力して料金を表示する
    アパートメント 4ベッド (Apartment with 4 Beds)
    アパートメント 4ベッド (Apartment with 4 Beds)
    ...
    • 部屋のサイズ: 69 m²(743 ft²)
    • 眺望: シティ
    • ダブルベッド 4台
    日付を入力して料金を表示する
    2 Bedroom Apartment
    2 Bedroom Apartment
    ...
    • 部屋のサイズ: 88 m²(947 ft²)
    • 禁煙
    • シングルベッド 4台 & クイーンベッド 2台
    日付を入力して料金を表示する
    アパートメント (Apartment with 2 Beds)
    アパートメント (Apartment with 2 Beds)
    ...
    • 部屋のサイズ: 56 m²(603 ft²)
    • シャワー
    • ダブルベッド 2台
    日付を入力して料金を表示する
    アパートメント 2ベッド (Apartment with 2 Beds)
    アパートメント 2ベッド (Apartment with 2 Beds)
    ...
    • 部屋のサイズ: 56 m²(603 ft²)
    • 眺望: シティ
    • ダブルベッド 2台
    日付を入力して料金を表示する
    2ベッドルーム アパートメント (Two-Bedroom Apartment)
    2ベッドルーム アパートメント (Two-Bedroom Apartment)
    ...
    • 2ベッドルーム
    • クイーンベッド 2台 または シングルベッド 4台
    日付を入力して料金を表示する
    1ベッドルーム アパートメント (One-Bedroom Apartment)
    1ベッドルーム アパートメント (One-Bedroom Apartment)
    ...
    • 部屋のサイズ: 56 m²(603 ft²)
    • シャワー
    • クイーンベッド 2台
    日付を入力して料金を表示する
    コンフォート アパートメント (Comfort Apartment)
    コンフォート アパートメント (Comfort Apartment)
    ...
    • 部屋のサイズ: 69 m²(743 ft²)
    • 禁煙
    • ダブルベッド 2台
    日付を入力して料金を表示する
    ラグジュアリー アパートメント (Luxury Apartment)
    ラグジュアリー アパートメント (Luxury Apartment)
    ...
    • 部屋のサイズ: 131 m²(1410 ft²)
    • 眺望: シティ
    • クイーンベッド 1台 & クイーンベッド 2台 & シ...
    日付を入力して料金を表示する
    デラックスルーム (Deluxe Room)
    デラックスルーム (Deluxe Room)
    ...
    • 部屋のサイズ: 48 m²(517 ft²)
    • 禁煙
    • ダブルベッド 2台
    日付を入力して料金を表示する
    アゴダメンバー限定料金なら【最大30%】OFF

    サインインしてからもう一度料金チェック・・・\安くなってるかも/

    今すぐサインイン
    おおきに旅館&アパートメントについて

    おおきに旅館&アパートメントについて

    宿泊施設の魅力

    元に戻す

    ユーザーに人気の設備・サービス

    設備・サービス

    元に戻す

    アクセス&周辺情報

    表示している距離は、地図上で測った直線距離です。ルートによって、実際の距離は異なる場合があります。
    元に戻す

    周辺スポット情報

    表示している距離は、地図上で測った直線距離です。ルートによって、実際の距離は異なる場合があります。
    元に戻す

    宿泊施設ポリシー

    元に戻す

    お役立ち情報

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    重要なお知らせ

    元に戻す

    この宿泊施設に対するクチコミ

    総合評価
    9.1
    最高!
    クチコミ 515 件の総評
    クチコミはアゴダ®の利用者のみから投稿されています
    クチコミ by アゴダ®(347)クチコミ by Booking.com(168)
    アゴダのユーザーによるクチコミ評価9.1
    /
    10
    施設の状態/清潔さ9.3
    施設・設備8.8
    ロケーション8.6
    サービス9.3
    コスパ9.3
    大阪にある宿泊施設の平均スコアよりも高評価

    「おおきに旅館&アパートメント」に関するお役立ち度の高いクチコミ

    小さなお子様連れの家族旅行
    2019年11月 | 2泊滞在
    アパートメント
    非常に満足8.4
    概ね満足です。●掃除→髪の毛が3本ほど落ちてました。少し残念ですね。 ●アクセス→最低でも6分は歩かないといけません。小さな子供には遠いかな。大人のみなら問題なし。 ●サービス→要望はすべて叶いました。良いです。 ●部屋の内装→和モダンでとても素敵でした。 ●総評→子供も喜んでましたし、また泊まりたいと思うお宿でした。
    K日本◇投稿日 2019年11月5日◇
    グループ
    2018年6月 | 4泊滞在
    最高!9.2
    Very good stay at OokiniMe and my parents enjoyed the stay in ookini. The room is exactly same as shown in the picture and the facilities are so good and comfortable. It definitely worth the money. However, it requires us to take the stairs in order to access to the room. For staff, they only work from 10.00am-6.00pm and they won’t be at the reception area. You need to ring the bell and wait for them to show up. Otherwise, everything is good.
    Yongシンガポール◇投稿日 2018年6月11日◇
    カップル
    2017年6月 | 3泊滞在
    和室(小・バスルーム付き)
    最高!9.6
    Best hotel in OsakaThe best hotel we had in Osaka! We deposited our luggage there with the help of a staff two days prior to our check-in date. The room is so much better than our expectation: plenty of space and great facilities inside. Definitely gonna book it next time.
    Yu中国◇投稿日 2017年7月2日◇
    小さなお子様連れの家族旅行
    2018年8月 | 4泊滞在
    非常に満足8.0
    Great space, value for moneyWe thoroughly enjoyed our stay and the space made a huge difference for us as we were traveling with a baby. The kitchenette allowed us to prepare baby meals and they also had a baby tub and crib available for our use. Only thing is it’s a bit farther of a walk from the subway station if you want an exit with an elevator. Also someone in the building was doing renovation work at 9am and the drilling was quite loud.
    Michelle香港◇投稿日 2018年9月13日◇
    大きなお子様連れの家族旅行
    2018年9月 | 2泊滞在
    最高!9.6
    Very comfortable and cosy apartmentVery comfortable and cosy apartment in a old building
    HUIシンガポール◇投稿日 2019年3月19日◇

    おおきに旅館&アパートメントに宿泊したユーザーからのクチコミ

    総合評価
    9.1
    最高!
    クチコミ 515 件の総評
    クチコミはアゴダ®の利用者のみから投稿されています
    クチコミ by アゴダ®(347)クチコミ by Booking.com(168)
    アゴダのユーザーによるクチコミ評価9.1
    /
    10
    最高!
    今月の評価:4.2%
    施設の状態/清潔さ9.3
    施設・設備8.8
    ロケーション8.6
    サービス9.3
    コスパ9.3
    大阪にある宿泊施設の平均スコアよりも高評価
    クチコミスコア
    9以上『最高!』 (123)
    8~9『素晴らしい』 (34)
    7~8『とても良い』 (25)
    6~7『良い』 (5)
    6未満『少しがっかり』 (2)
    宿泊期間
    3月~5月 (22)
    6月~8月 (54)
    9月~11月 (78)
    12月~2月 (35)
    クチコミ全件 (347)
    全てのルームタイプ
    すべての言語
    滞在ゲストのホンネ|クチコミ 189件
    12345
    8.4
    非常に満足
    K 日本
    小さなお子様連れの家族旅行
    アパートメント
    2019年11月 | 2泊滞在

    概ね満足です。”

    ●掃除→髪の毛が3本ほど落ちてました。少し残念ですね。 ●アクセス→最低でも6分は歩かないといけません。小さな子供には遠いかな。大人のみなら問題なし。 ●サービス→要望はすべて叶いました。良いです。 ●部屋の内装→和モダンでとても素敵でした。 ●総評→子供も喜んでましたし、また泊まりたいと思うお宿でした。

    ◇投稿日 2019年11月5日◇
    9.2
    最高!
    Yong シンガポール
    グループ
    2018年6月 | 4泊滞在

    Very good stay at Ookini”

    Me and my parents enjoyed the stay in ookini. The room is exactly same as shown in the picture and the facilities are so good and comfortable. It definitely worth the money. However, it requires us to take the stairs in order to access to the room. For staff, they only work from 10.00am-6.00pm and they won’t be at the reception area. You need to ring the bell and wait for them to show up. Otherwise, everything is good.

    ◇投稿日 2018年6月11日◇

    Dear Yong, Thank you very much for choosing Ookini Hotels and for taking the time to share your feedback about your stay with us. We are delighted to hear that you enjoyed your stay with us. Thank you very much for your input regarding the elevator. Currently unfortunately there isn't much we can do about the rooms on the lower floors. However, for guests who would like to make use of an elevator during their stay we kindly recommend booking our apartment rooms on the upper floors. Moreover, we are also are pleased to inform you that we have recently changed our bells to phone receivers, so once a guest picks up we will respond and come to assist them promptly. We will try our best to improve our facilities and services, which will allow us to serve all guest better hospitality service in future. I sincerely hope we will get the chance to welcome you back. Please receive our very best regards, Anna Miki, General Manager

    Show more
    おおきに旅館&アパートメント
    9.6
    最高!
    Yu 中国
    カップル
    和室(小・バスルーム付き)
    2017年6月 | 3泊滞在

    Best hotel in Osaka”

    The best hotel we had in Osaka! We deposited our luggage there with the help of a staff two days prior to our check-in date. The room is so much better than our expectation: plenty of space and great facilities inside. Definitely gonna book it next time.

    ◇投稿日 2017年7月2日◇

    Dear Yu, Thank you very much for staying with Ookini Ryokan & Apartments! It was our pleasure to have you as our guest. We are delighted to hear that you enjoyed your stay with us. Your comments are valuable and are very much appreciated. We are looking forward to having you again as a guest at Ookini Hotels very soon. Best regards, Anna Miki, General Manager

    ◆返信日 2018年9月10日◆
    おおきに旅館&アパートメント
    8.0
    非常に満足
    Michelle 香港
    小さなお子様連れの家族旅行
    2018年8月 | 4泊滞在

    Great space, value for money”

    We thoroughly enjoyed our stay and the space made a huge difference for us as we were traveling with a baby. The kitchenette allowed us to prepare baby meals and they also had a baby tub and crib available for our use. Only thing is it’s a bit farther of a walk from the subway station if you want an exit with an elevator. Also someone in the building was doing renovation work at 9am and the drilling was quite loud.

    ◇投稿日 2018年9月13日◇

    Dear Michelle, Thank you very much for staying with Ookini Hotels! It was our pleasure to have you as our guest. We are simply delighted to read that our service and facilities met your expectations. We are sorry to hear about the noise disturbance outside. Rest assured your comments will be definitely shared within our management team for further improvement to maximize our guest experiences. We hope to welcome you back to stay with us again in the future. Best regards, Anna Miki, General Manager

    ◆返信日 2018年9月14日◆
    おおきに旅館&アパートメント
    9.6
    最高!
    HUI シンガポール
    大きなお子様連れの家族旅行
    2018年9月 | 2泊滞在

    Very comfortable and cosy apartment”

    Very comfortable and cosy apartment in a old building

    ◇投稿日 2019年3月19日◇

    Dear Hui, Thank you very much for your review and for choosing Ookini Ryokan & Apartments! It was truly our pleasure to have you as our guest. We are simply delighted to read that our service and facilities met your expectations. Your comments are valuable and are very much appreciated. Our team will do our best improvement on facilities and service as well. We hope to welcome you back to stay with us again in the future. Best regards, Anna Miki, General Manager

    ◆返信日 2019年3月21日◆
    おおきに旅館&アパートメント
    8.4
    非常に満足
    Shaman アラブ首長国連邦
    ひとり旅
    2018年11月 | 1泊滞在

    Great Place to Stay”

    Makes you feel like home. The only problem is that you can hear your neighbors talk

    ◇投稿日 2018年11月16日◇

    Dear Shaman, Thank you very much for your review and for choosing Ookini Ryokan & Apartments! We are simply delighted to hear that you enjoyed your stay with us. Your reviews are highly important to us as this can help us to provide better service. We will share your feedback about being able to hear your neighbors talking with our management team and discuss possible solutions to this problem. Thank you very much for pointing us in the right direction so that we may improve our facilities. I sincerely hope we will get the chance to welcome you back. Please receive our very best regards, Anna Miki, General Manager

    ◆返信日 2018年11月17日◆
    おおきに旅館&アパートメント
    9.6
    最高!
    Agnes マレーシア
    大きなお子様連れの家族旅行
    2017年12月 | 5泊滞在

    Luxurious 2 bedroom apartment.”

    The huge 2-bedroom apartment has a very modern design and furniture. Everything is new. It comes with 2 toilets and 2 shower rooms. Most apartments in Japan comes only 1 toilet and bathroom which makes it very inconvenient when travelling in a group. It comes with house wifi and extra 2 pocket wifi for you to bring out. It is about 700m walking distance to Dotonbori. It was ok for us after a while and got used to it. Along the way to Dotonbori you will walk past many restaurants and a supermarket. The supermarket sells everything including cooked bento sets and food. A good idea to buy food back and enjoy back in the apartment with friends and family. There is also a coin laundry and Lawson next to the apartment for convenience. Taxi to OCAT Namba for airport bus is only about 1000yen. One can consider taking the same route to the apartment upon arrival into Osaka. The subway(Exit 7 Nagahori station) is about 150m away. Convenient when you are going out for sightseeing .

    ◇投稿日 2017年12月10日◇

    Dear Agnes, Thank you very much for choosing Ookini Ryokan & Apartments and for taking the time to share your feedback about your stay with us. We are simply delighted to read that our service and facilities met your expectations. We are very fortunate to be in such a great location - walking distance from everything you could possibly need & more. We greatly appreciate the time you took for the review. All comments are worth reading and learning from. We are looking forward to having you again as a guest at Ookini Ryokan & Apartments very soon. Best regards, Anna Miki, General Manager

    ◆返信日 2018年9月10日◆
    おおきに旅館&アパートメント
    10.0
    最高!
    Rocio メキシコ
    カップル
    和室(小・バスルーム付き)
    2017年5月 | 1泊滞在

    Cleanest ryokan we've stayed at”

    It was a one-night stay at Osaka, the ryokan was so nice we felt sorry for leaving so soon. Check-in was easy, no elevator but staff will help with taking up luggage. Very clean and new, some might complain that it's not a real ryokan, but you get futons, sliding doors (so much storage space!), a private bathroom w/shower, and the amenities are too cute: Senbei crackers, caramel sweets, coffee and tea with the Ooki ni mascots. There's a tea kettle, mini fridge, lamps, zabuton...it's really like staying at an apartment. We stayed only one night and didn't see if cleaning service is included, but if it is, it's definitely an advantage over staying at a ryokan hostel. The location is great, too. Would stay again if we have the chance!

    ◇投稿日 2017年6月9日◇

    Dear Rocio, Thank you very much for giving us a perfect rating and for recommending our apartment to other travelers. We truly appreciate all your wonderful comment and are simply delighted to read that our service and facilities met your expectations. Regarding room cleaning, we regret to inform you that we do not provide a daily room cleaning service. However, upon request we are happy to bring extra towels or resupply the amenities provided in the room. We greatly appreciate the time you took for the review. I sincerely hope we will get the chance to welcome you back. Please receive our very best regards, Anna Miki, General Manager

    ◆返信日 2018年9月10日◆
    おおきに旅館&アパートメント
    7.2
    すごく良い
    Henry イギリス
    カップル
    和室(小・バスルーム付き)
    2018年10月 | 2泊滞在

    Short 2 Night Stay”

    Staff were available on arrival. Room was nice but no cleaning during our stay. Room had dust and rubbish from previous guests on top of a cabinet. Nothing major to complain about though. No one at reception when we checked out. Overall a really nice stay

    ◇投稿日 2018年10月14日◇

    Dear Henry, Thank you very much for your review and for choosing Ookini Ryokan & Apartments! We are glad to know that you enjoyed your stay here and it was our pleasure to have you as our guest. While we do not provide a daily cleaning service, each room receives a standard cleaning before check-in; thus, we are sorry to hear about the rubbish left on the cabinet from the previous guest. We sincerely apologize for trouble caused. Rest assured your comments will be shared within our management team as well as among housekeeping to prevent it from happening again in the future. Your reviews are highly important to us as this can help us to provide better service. We will continue to strive to improve our service so that we can better help our guests in the future. We hope your next stay is just around the corner and we look forward to welcoming you back soon. We hope you have a nice day ahead! Best regards, Anna Miki, General Manager

    Show more
    おおきに旅館&アパートメント
    10.0
    最高!
    sam オーストラリア
    カップル
    2019年4月 | 3泊滞在

    Location confusing!”

    Excellent place to stay, be wary of other hotels in area with same name “ookini” as we google mapped to the wrong one once or twice (3 times...)

    ◇投稿日 2019年4月6日◇

    Dear Sam, Thank you very much for giving us a perfect rating and for recommending our apartment to other travelers. We are simply delighted to read that our service and facilities met your expectations. It was our pleasure to welcome you to Osaka. We greatly appreciate the time you took to review. There is always room for improvement as pointed out, thank you very much for helping us to move in that direction. As Ookini Hotels has multiple locations within Osaka, before our guests' arrival we send a link to a PDF map with directions via email or message, to help guide our guests to the correct location. For a smooth check-in process, we recommend checking the contents of the confirmation email as well as the email with check-in instructions before arrival. Thank you once again for choosing Ookini Ryokan & Apartment. I sincerely hope we will get the chance to welcome you back. Please receive our very best regards, Anna Miki, General Manager

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    おおきに旅館&アパートメント
    10.0
    最高!
    Zulkifli シンガポール
    小さなお子様連れの家族旅行
    和室(小・バスルーム付き)
    2018年10月 | 12泊滞在

    AWESOME!”

    Clean and really helpful staff. Easy to get around! Will def come back!

    ◇投稿日 2019年3月31日◇

    Dear Zulkifli, Thank you very much for your review and for choosing Ookini Ryokan & Apartments! We are simply delighted to read that our service and facilities met your expectations. Thank you for giving us a perfect rating with many of the great comments about our service. I am very proud to hear that our team took good care of you and I can assure you that I will share the good comments with them. We will continue to strive to improve our service so that we can better help our guests in the future. We are looking forward to having you again as a guest at Ookini Ryokan & Apartments very soon. Best regards, Anna Miki, General Manager

    ◆返信日 2019年4月1日◆
    おおきに旅館&アパートメント
    9.2
    最高!
    PATTRATHIP タイ
    カップル
    和室(小・バスルーム付き)
    2018年9月 | 3泊滞在

    Very close to subway and family mart. Free wifi pocket”

    It’s better to have laundry service in the hotel especially on the rainy day because going to coin laundry is inconvenient.

    ◇投稿日 2018年9月10日◇

    Dear PATTRATHIP, Thank you very much for choosing Ookini Ryokan & Apartments and for taking the time to share your feedback about your stay with us. Your reviews are highly important to us as this can help us to provide better service. Thank you very much for your input. It depends on the room type whether there is a washing machine available or not. However, we would like to assure you that your comments will be definitely shared within our management team for further improvement to maximize our guest experiences. We certainly hope you will choose to stay with us again in the near future. We hope your next stay is just around the corner and we look forward to welcoming you back soon. We hope you have a nice day ahead! Best regards, Anna Miki, General Manager

    ◆返信日 2018年9月11日◆
    おおきに旅館&アパートメント
    8.0
    非常に満足
    Daisuke タイ
    カップル
    和室(小・バスルーム付き)
    2018年5月 | 5泊滞在

    Good place to stay”

    spacious room and clean, location was great

    ◇投稿日 2018年6月5日◇

    Dear Daisuke, Thank you very much for your review and for choosing Ookini Ryokan & Apartments! We are delighted to hear that you enjoyed your stay with us. Thank you very much for your input regarding our location, we a very fortunate to be in such a great location. Once again we would like to thank you for taking the time to review our hotel. Your reviews are highly important to us as this can help us to provide better service. We hope to welcome you back to stay with us again in future. Best regards, Anna Miki, General Manager

    ◆返信日 2018年8月10日◆
    おおきに旅館&アパートメント
    10.0
    最高!
    Justin マレーシア
    カップル
    和室 スタンダードルーム
    2018年5月 | 1泊滞在

    Great location and value for money”

    The place is convenient and very comfortable It's a traditional style place, sleeping on the floor is fun - they will provide more layers if you request Great service

    ◇投稿日 2018年5月30日◇

    Dear Justin, Thank you very much for giving us a perfect rating and for recommending our apartment to other travelers. We simply delighted to hear that you enjoyed your stay here and it was our pleasure to have you as our guest. We are happy that we can provide a more traditional experience with our Japanese style rooms for our guests. Moreover, I am very proud to hear that our team took good care of you and I can assure you that I will share the good comments with them. Your reviews are highly important to us as this can help us to provide better service in the future. We are looking forward to having you again as a guest at Ookini Ryokan & Apartments very soon. Best regards, Anna Miki, General Manager

    ◆返信日 2018年8月10日◆
    おおきに旅館&アパートメント
    8.8
    非常に満足
    jesx マレーシア
    カップル
    和室(小・バスルーム付き)
    2017年10月 | 3泊滞在

    Superb”

    super big room and warm ryokan design! clean! satisfied!

    ◇投稿日 2017年11月14日◇

    Dear Jesx, Thank you very much for staying with Ookini Ryokan & Apartment! It was our pleasure to have you as our guest. We hope to welcome you back to stay with us again in future. Best regards, Anna Miki, General Manager

    ◆返信日 2018年9月10日◆
    おおきに旅館&アパートメント
    8.4
    非常に満足
    janelle シンガポール
    小さなお子様連れの家族旅行
    和室(小・バスルーム付き)
    2018年8月 | 4泊滞在

    Great!”

    Nice and clean room, great for family travelling with toddlers since it is tatami and futon style. Convenient location.

    ◇投稿日 2018年10月22日◇

    Dear Janelle, Thank you very much for your review and for choosing Ookini Ryokan & Apartments! We are glad to know that you enjoyed your stay here and it was our pleasure to have you as our guest. Thank you very much for your input regarding our family friendly location! We hope to welcome you back to stay with us again in the future. Best regards, Anna Miki, General Manager

    ◆返信日 2018年10月23日◆
    おおきに旅館&アパートメント
    8.0
    非常に満足
    Vin マレーシア
    カップル
    和室(小・バスルーム付き)
    2018年9月 | 3泊滞在

    Wonderful”

    Cleanliness, location, comfy beds, coffee snacks provided. Nice staff. and they let us check-in early.down side is no lift only stairs.

    ◇投稿日 2018年9月25日◇

    Dear Vin, Thank you very much for choosing Ookini Ryokan & Apartments and for taking the time to share your feedback about your stay with us. It was our pleasure to have you as our guest. We greatly appreciate your feedback on our location and facilities and are delighted to hear they met your expectations. We would like to explain that the staircase is to provide a more authentic ryokan experience. Rest assured your comments will be definitely shared within our management team for further improvement. Your reviews are highly important to us as this can help us to provide better service, so we would like to once again thank you for taking the time to leave feedback and recommend us to other travelers. We are looking forward to having you again as a guest at Ookini Ryokan & Apartments very soon. Best regards, Anna Miki, General Manager

    Show more
    おおきに旅館&アパートメント
    3.6
    SHUN 香港
    カップル
    和室(小・バスルーム付き)
    2018年8月 | 2泊滞在

    A bad hotel with bad facility and staff”

    I give this BAD rating due to the following reasons: First of all, the hotel has no elevator at all, which makes it so inconvenient for tourists with heavy baggages and it isnt accessible for wheelchair users! Secondly, I could barely see any staff during my stay except for a staff knocking on my door urging me to check out when I am only 7 minutes later than the formal check-out time. There was not any receptionist after 6pm, which was very inconvenient for tourists who wanted to make an enquiry or ask for any room serivces. Most of the tourists will only come back after dinner, the hotel may at least consider extending the servicing hours of the reception. Thirdly, my stay was two nights and there was no one to make up my room or at least refilling the complimentary bottled water. I would not stay in this so-called hotel again because I can stay in a more proper hotel in a better location with same grading given this price!

    ◇投稿日 2018年8月27日◇

    Dear SHUN, Thank you very much for choosing Ookini Hotels and for taking the time to share your feedback about your stay with us. Your reviews are highly important to us as this can help us to provide better service. Unfortunately we are not a barrier free facility and we apologize for the trouble that may cause. We have a staircase in order to provide a more authentic ryokan experience to our guests. Moreover, our staff are happy to help carry any luggage our guests may have. While our front desk hours are from 10:00 to 18:00, after 18:00, we are available by email or phone for urgent matters. These policies, including our room cleaning service policy, can be checked on Agoda's website before reservation. Lastly, we would like to assure you that your comments will be definitely shared within our management team for further improvement to maximize our guest experiences. We certainly hope you will choose to stay with us again in the near future. Best regards, Anna Miki, General Manager

    Show more
    おおきに旅館&アパートメント
    7.2
    すごく良い
    PG マレーシア
    小さなお子様連れの家族旅行
    2017年12月 | 3泊滞在

    big room and nice location”

    apartment style family room, its good for 5 of us. great shower and bath tub. u hardly see the staff in the front desk and they dont make up your room daily. but that is ok for us. laundry shop and family mart is just few shops away. will stay again with big group

    ◇投稿日 2017年12月28日◇

    Dear PG, Thank you very much for staying with Ookini Ryokan & Apartment! It was our pleasure to have you as our guest. We are delighted to hear that you were satisfied with our service delivery and location. We are very fortunate to be in such a great location - walking distance from everything you could possibly need & more. We hope your next stay is just around the corner and we look forward to welcoming you back soon. We hope you have a nice day ahead! Best regards, Anna Miki, General Manager

    ◆返信日 2018年9月10日◆
    おおきに旅館&アパートメント
    7.2
    すごく良い
    Chen マレーシア
    ひとり旅
    和室 スタンダードルーム
    2018年2月 | 1泊滞在

    Check your email for confirmation ”

    Do check your email for booking confirmation as they have instruction in email to check in after 6pm. Check all mails including junk.

    ◇投稿日 2018年2月25日◇

    Dear Chen, Thank you very much for choosing Ookini Hotels and for taking the time to share your feedback about your stay with us. We appreciate that you took the time to inform other travelers about our self check-in after 18:00 in your review. The self check-in service is a special concept of our property which is different from other hotels. Ookini Ryokan & Apartments is ideally situated for both business and leisure travelers. Your reviews are highly important to us as this can help us to provide better service. We hope to welcome you back to stay with us again in future. Best regards, Anna Miki, General Manager

    ◆返信日 2018年8月10日◆
    おおきに旅館&アパートメント
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