NICE RELAXING PLACE TO STAY. ONLY SLIGHT NEGATIVE WAS AFTER READING SO MUCH ABOUT THE OWNERS WE LOOKING FORWARD TO MEETING THEM, HOWEVER THEY WERE AWAY, AND THERE WAS HARDLY ANY INTERACTION WITH THE STAFF AT ALL.
2017年10月 | 2泊滞在
Had a wonderful stay at Raingsy. Loved everything about it! Great staff, beautiful property and room”
It was nice that Raingsy was tucked away surrounded by beautiful trees and Kep National Forest, but it also was within walking distance of great restaurants and the water.
2017年6月 | 1泊滞在
Lovely environment with a lot of green, very nice owner and very accommodative.”
Only minus point is the wifi signal very weak of the house no. 2 that we checked in, but who's care we are going for a break away for a quiet week end.
One reminder, outside food not allowed in this hotel.
2017年6月 | 3泊滞在
Lovely and well located”
Perfect location, excellent room with a big bathroom and hot shower, beautiful grounds and pool. The staff was friendly and very helpful. My only complaint is that they charged extra for eggs and again for bacon at breakfast, which was unexpected at this price point. (And I say that having traveled extensively in Cambodia.)
2016年6月 | 1泊滞在
2016年10月 | 2泊滞在
A nice small resort with wonderful garden and Buddha monuments , good pool and nice bungalows !!stay , read book , hear music , jump in the pool and relax !!!
2016年9月 | 3泊滞在
We throughly enjoyed our three days. The staff were very helpful and friendly. Breakfast was awesome”
The Raingsey is welcoming and pleasing to senses. Very quiet and relaxing which was exactly what we were looking for. We would definitely stay here again.
2015年11月 | 7泊滞在
owner/Beatrix very accommodating. calm seclusion. has a certain je ne sais que.
Third visit to Raingsey, first with new owner who is trying hard to improve the resort. New fridges, safes and tea and coffee facilities in rooms. Our room recently refurnished and new flooring fitted.
The pool area is a delight, with new relaxing furniture and sunbeds.
The only criticisms I have, is the sporadic supply of hot water, which give Beatrix her due she called in a plumber immediately in an attempt to rectify the problem.
And the a/c which needs attention as it is quite noisy.
Having said this if I were to make a fourth visit to Kep, I would go nowhere else.
2015年9月 | 1泊滞在
good staff, secure parking, very nice rooms
Super, great dining area for relaxing and views, close to crab market - walk to the best fresh seafood i've ever tasted.
2015年8月 | 2泊滞在
Great weekend at Raingsey”
The bungalow had a room for the kids; the pool was great; the breakfast was fantastic.
Overall, it was a great trip and a nice place to stay. It was pretty deserted this past weekend, so it was really quiet, and even if busy there are only 9 bungalows. We were really impressed with the breakfast, the pool, and the staff were friendly. The only downside I would have to say is that the main bedroom is not separated to the kid's bedroom by a door, but rather a "curtain" and the same would go for the bathroom. So there was less privacy than desired than having a door on both of these rooms. We'd stay there again. It was a very peaceful place despite the construction next door that started way too early (but just about on time for Cambodia!)
2015年7月 | 2泊滞在
Relaxing and romantic weekend getaway”
Lovely relaxing pool and surrounding landscaping, great view from the breakfast area, located in a quiet spot.
2015年6月 | 3泊滞在
Clean, comfortable and convenient”
Pool and bar area. Good location. Relatively comfortable and clean toms.
2015年6月 | 2泊滞在
new owner, bad experience”
We booked the "family room with 2 interconnecting rooms", for 4 people, 2 adults and 2 children. We came with 3 adults, 2 children and 1 infant (80 year old grandma in tow). Immediately the foreign "new owner" clarified that this was "impossible". She said the infant was ok but we would have to pay for an extra mattress on the floor for grandma, at $20 per night. I felt this was high and offered that we would just push the two twin beds together, but she ruled this out again as "impossible". As it was mid-day (very hot), we were all tired and the baby was ready for bed, I agreed and unpacked the car. About 15 minutes later we prepared our picnic lunch at the table on the porch. The owner came over again and said this was again "impossible" - no food to be eaten at the porch table or apparently anywhere else unless it has been purchased from the hotel. At this point I realized that the owner was unreasonable and did not know how to host families from the country in which this hotel is located. My wife proceeded to chew her out to which the owner said she would give us our money back. She came back with cash that covered 70% of the total fee, but being of the conflict avoidance type I was silent and my wife and I discussed that we should just leave anyways since the hotel "welcome" had not gone well. So, 30 minutes after arriving, with crying baby, tired grandma and exhausted kids, we packed the car and left for a nearby hotel of much better value and service. IN SUMMARY: This hotel is NOT geared toward families, especially from certain Asian countries including the host country (quoting the owner). She seems to be looking for singles or couples only from Western countries who will sit quietly and follow her rules. In a place like Kep with dozens of other new places at better value that are very welcoming, I would not recommend staying at this hotel.
2015年5月 | 1泊滞在
Nice serene bungalow”
This Bungalow located within walking distance to Crab Market and beach, suitable if you look for peacefulness and for couple and friendly staff
I only stay there for one night, this hotel location is good and they have pool that you can enjoy at anytime. The staff is friendly but not much variety of breakfast though but still ok with the menu. Definitely will come back there again.
2015年5月 | 1泊滞在
A little gem!!”
Quiet, breakfast, pool
Excellent stay. Cons: frequent power outages, flaky wifi. Pro: small - no crowds, location to the crab shacks,brilliant swimming pool, GREAT breakfast
2015年4月 | 3泊滞在
the garden is marvellous.
Breakfast is a nightmare for those who stay for more than 2 nights. Eggs and bacon everyday.
2015年4月 | 4泊滞在
Nice bungalows and garden ”
Bungalow, pool, garden
Nice resort , medium size with good bungalows. Garden and pool lovely .... Good place for relax !
2015年3月 | 1泊滞在
A great place to stay in Kep!”
Location, surroundings, great service
We booked this hotel on impulse after our hotel in nearby Kampiot failed to live up to our expectations. And we're really glad we did otherwise we may have missed this true gem of a hotel. After a smooth and friendly check-in we were given room 9, tucked away in one corner of the pool area, and away enough to feel somewhat secluded from other (few) guests staying in the hotel. The pool and dining areas are exceptional, with staff always attentive to anything you might want or need. The new French owners, though understandably nervous, are very keen to make sure you enjoy your stay and genuinely seem to want honest feedback. I have to say she is very lucky to have a team that inherently understand customer service and have a real sense of investment in their jobs - couldn't be faulted at any stage. Rooms are spacious, and quite quirky - loved the bathroom, even if there were the occasional water pressure issues, though this is to be expected given the location.
The hotel itself is really convenient to the Crab market - a short, and fairly pleasant walk down the hill. Beware though, as we'd decided to extend our walk around the Kep Beach and the "old town". Kep Beach, though it looks like a short walk, is a fair distance, and the Old Town is much, much further...definitely not one to be undertaken in the heat of the day as we did! Not sure whether we ever did actually find the old town - we found mostly just a collection of very few old French-style villas and walls crumbling into the surrounding countryside from what we could see. However, Kep is a really relaxed place, and just that little bit more special than nearby Kampot which really doesn't have that spark.
I'd definitely recommend this hotel for any traveller passing through Kep - enjoy it for what it is, and you won't be at all disappointed
2015年3月 | 4泊滞在
A lovely oasis”
The wonderful staff. Beautiful pool and gardens. Location.
We had an amazing stay at this property. The staff are all lovely and so helpful. Beautiful pool and gardens, perfectly maintained. Lovely rustic bungalows, very private and a perfect location 5 minute walk to the crab shacks and national park. Would highly recommend.