ラマシンタ リゾート アンド スパ (Ramashinta Resort and Spa)
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Could be better but it was fine.”
I have no complains about the staff because they were very accommodating but i feel sorry for them because they are obviously overworked. The place could be better if only there were enough staff to tidy things up and make sure everything is in order. My bestfriend and i wanted to have a massage at the same time but it sucks that there were only 1 therapist considering the place is promoting spa and wellness, i mean how is that possible specially during peak season? Anyways, the place has a big potential i just hope the manager and the owner do something to maximize it.
so far ok”
needs improvements in facilities
Resort is good if pay 750 ”
Good pool. Poor breakfast
I had been passing by this resort for 5 years and just got the chance to check what it's like for my 26th birthday. My girlfriend and I decided to stay overnight on a weekend. We checked in at 4 in the afternoon and settled ourselves for the rest of the evening. The place is situated near the highway and with several households around the area. At night it is kind of quiet but you can hear some dogs barking in the morning though it will not bother you that much. We find their staff kind of accommodating though I am not sure what does the front desk officer did when we checked in since Agoda prompts me of a No-Show reminder. But this place is a real surprise! from its facilities to how it was maintained..which is very disappointing! I guess the photos they are posting are those taken when they were newly opened. -_-
We booked 6 days stay and paid in full in advance . To my dismay, the room is so small, dirty, with crack on the ceiling and most of all they did not replenish or change towels and linens despite daily request. Omg the food for breakfast is only hotdog & poor fried egg everyday... we did not finish the stay that we had ti leave on the 6th night....no tissue anf complementary drinking water at all... we will never consider of coming back !
sorry but the place is creepy. it’s an old house converted hotel. there was an ant nest i guess on my bed. i left the place in less than 15 minutes... pictures on the site are too far from whats real.
Hotel mess up”
Room not so clean at all. The water in washroom is so slow..
this place was very dirty and had a lot of bugs. Staff was very rude. I would tell everyone to stay away from this place
Would have been a good resort, but it is not well-maintained. ”
Service is shitty, facilities broken, dirty toilet, clogged drainage, unfriendly staff. They should close, honestly.
Not worth it,. The wifi is not functional, the room was dirty esp. The toilet. It is clogged. No rugs we always call due to incomplete toiletries.
Disappointing Stay at Ramashinta Resort and Spa”
The place is not well maintained. The room is dirty and dusty. No upkeep of the room is done. Breakfast was supposed to be included in the package but was not served since there is no available kitchen staff in the morning to cook.
Very disappointing hotel..Bed Bugs,,Dirty linen, No Hot water or shower, No flushing toilet. Very noisy, parties outside room till 4am..DONT GO HERE Wont give refund. Agoda has no refunds available after a date yet hotel is not as described
Not value for money”
The place was too small to be called a ‘resort’. We booked a Cabana room but we were sent to a smaller room because there’s none available at the moment, as if they didn’t know the reservation from Agoda. They lack water, swimming pool is too dirty. There’s no security guard, anyone can just enter the place without knowing if they are guests. The staff/s at the front desk were unaware and too focused on flirting with each other. No wifi available. The food served has small hairs on the fried rice. The place is along the highway m, so it’s easy to locate. It’s too noisy when there are functions in the open area where people sing in videoke.
Ramashinta Resort and Spa”
staffs were very accomodating, mabait silang lahat. masarap ang food but konti ang choices. maganda sana yung resort it just needs renovation and proper maintenance. pero overall okay yung stay namin.
They let me upgrade my room for free because the door of my room was broken.How's that?
Property needs renovation”
Food was very good but the room probably needs renovation. the toilet was clogged and it has a lot of mosquitos during the night.
Facilities are not well-maintained”
The staffs were very helpful and friendly. However, the room needs a lot of fixing — the ceiling
The staff are friendly and helpful agoda as well. Value of money is very good. Only the facilities need some repair ex. in the swimming pool area there are some broken tiles,in the room ceiling was damage from the rain maybe. They have to conduct a proper maintenance . I will come back next time .
What a waste of money!!!!”
I booked my hotel at Agoda through online booking and had a confirmation from them that I already had a room at Ramashinta Spa hotel last Sept 15, 2017. But when I came there at the hotel they said I was not in their guest list. I showed the booking reference and the receipt that I paid online. But still they insisted I was not in their guest list. I was so pissed because I booked my hotel Last Sept 5, 2017. I thought everything was settled and all. But then when I arrived there at 10pm of Sept. 15, 2017 I wasn't accommodated. I was really disgusted and angry that time because I was expecting I could have a good rest after 14hrs of travel going to Naga. But then that thing happened. I was very disappointed with Agoda because I paid what is due and yet I wasn't able to get a room that I paid for. I plead for refund because I didn't even use the room that I booked for myself. I was very disappointed with AGODA. Why this thing happened.
There is still a room for improvement!”
Though I rated Ramashinta as satisfactory, I must say they should improve on the Cafe Service. There was only one cook and the lady in the front desk serves also as the one serving the food. Overall, it was a pleasant stay. The Maintenance seems lacking also. It can still be improved. Thank you.