First off all , Thank you for your stay at Sawasdee Sunshine Hotel and Thank you for sharing your review.
We are sorry to hear that you have bed experience about the travel agent .The hotel does not provide any tour program to the guest.Please understand us that we cannot control them because they are separate from our hotel.
We hope you will give us an opportunity to service you again.
Thank you for your stay and taking time to post your feedback, We would like to apologize for our limit of hotel facilities that make you feel uncomfortable.All your comment are noted and we will try to improve as your advice. We hope you will give us another chance to welcome you in the future.