シェラトン グランド プーネ バンド ガーデン ホテル (Sheraton Grand Pune Bund Garden Hotel)
便利な駐車場は、無料でご利用いただけます。また、Wi-Fiも無料のため、いつでもインターネットに接続できます。 プネーのなかでも便利なプネー市街に位置しており、観光名所や食事処に近い場所にあります。 有名なダガドゥシェス・ハルワイ・ガナパティ寺院への訪問をお忘れなく。 星評価5を誇る当施設では質の高いおもてなしを提供しており、敷地内にてご利用いただけるスチームルーム、マッサージ、 フィットネスセンターをご用意しております。
注目ポイント
設備・サービス
24時間フロント対応
空港送迎
バレーパーキング
シャトルサービス
フィットネスセンター
スパ
全室Wi-Fi無料
チェックイン/アウト(エクスプレス)
特になし”
屋上のレストランはよかった。ホテルの領収書もらえなかった。カードに過剰請求されている。アンケートに満点つけろと言ってくる。
インドと思えない食事”
Great experience at The Sheraton”
I was on a short break and the experience at The Sheraton, Pune was outstanding. The check in was seamless. The Sales and Reservation team made it easy. ( Thanks to Shraddha and Sagarika in the Sales team) Room was very comfortable, facilities and services were spot on. I am must make mention of the following people who really went out of their way to make me feel at home. Deepak Pant at the coffee shop who was always so helpful. Akkriti Baid was just awesome...she whipped such delicious meals at such short notice. Being a foodie she understood what I required and God Bless her for doing what she does best. Alway brought a smile to my face. Sarthak was always ever so willing to help and always remembered what I required and he is such a kind soul. I must also thank Souvick who was always smiling and willing to help. The team at the front desk, Vishwajaya ( if I recollect rhe name right) and Navneet were so helpful. Great property, discreet calm and quiet. With a bunch of brilliant staff who just did an amazing job. Thanks for taking care of me and making me feel at home.
Customer service was the highlight of my stay”
Room was clean and staff were exceptionally friendly. I had thoroughly enjoyed my stay here. Highly recommended :) Special mention to the following staff for making my dining experience absolutely amazing. They remembered my last night in the hotel and made sure to send me a complementary dessert. They didn’t have to do it but they did anyways. Rishabh Ajay Sagar Kulkarni Bhusan Akansha Apei Chef Prasad Also special mention to the front desk and bar staff for making my checking in and out so smooth and convenient Managing Vishwarja Samarth Muskan Finally, an even special mention to the amazing Yogita who helped me with everything from the first day I arrived at Pune. She ensured my smooth check-in, helped me navigate Pune with recommended places to go, and helped me make Uber bookings when I got lost. She has made everything very convenient for me. Of course, I cannot forget the surprise Pune snacks that she arranged for me. Such little gestures are the reason why if I came to Pune again, I will choose this hotel for my stay. You guys are lovely and amazing. Keep up the good work!
Satisfactory stay but needs improvement.”
We had a satisfactory stay at Sheraton. There were couple of points that needs drastic improvements. 1) Towels, Bed-covers, bedsheets and duvet covers had stains and the whites were fading off giving the impression that it was not washed properly. Doesn't give any customers confidence. The hotel establishment by itself is pretty clean but the person responsible for laundry needs to be changed. 2) Recreation room needs to be well-maintained. I found it in bad shape with several broken table tennis balls, left-over food and drink items and spilt food on the floor which is pretty sad for a hotel like Sheraton. Otherwise, the hotel is situated in an excellent location. It's right next to Pune railway station and Metro station and pretty close to the main attractions in Pune. Breakfast fare was pretty good with several choices and friendly F&B staff. Please thank Mr. Rishabh Singh for packing me a lovely sandwich when I left for the airport and pass my appreciation to Ms. Yogita and Ms. Akanksha for their professionalism and friendliness. Overall a decent hotel with lots of scope for improvements.