スプラッシュ ビーチ リゾート プーケット ファミリー フレンドリー ウォーター パーク リゾート ニア プーケット エアポート (Splash Beach Resort Phuket; Family-Friendly Water Park Resort Near Phuket Airport)

Sawasdee krub/kra, Thank you very much for taking the time to share such a detailed and thoughtful review of your stay with us. We are delighted to hear that you chose to spend your last night before flying home at our resort and that our convenient location near Phuket Airport helped make your departure day smooth and stress-free. It’s also wonderful to know that you and your family enjoyed the water park, our relaxing resort atmosphere, and the nearby beach where you can watch the airplanes land and take off — it truly is a unique experience. We’re especially pleased that you were happy with your Two-Bedroom Apartment. Your kind comments about the spacious layout, cleanliness, comfort, and facilities mean a lot to us, and we will be sure to share your compliments with our housekeeping and team members who work hard to keep everything well maintained. Thank you as well for your helpful observation regarding the check-in time and water park hours. We appreciate you highlighting this

Sawasdee krub/kra, Thank you so much for your wonderful and detailed review! We are thrilled to hear that your stay with us exceeded your expectations, especially for your little ones. It’s heartwarming to know that our staff made your family feel welcome from the very beginning and that the thoughtful touches for your children made a difference in your experience. We’re delighted that you found the room comfortable and family-friendly, and that the pool and activities provided fun and relaxation for both kids and parents alike. It’s also wonderful to hear that our breakfast and dining services met your needs and made mealtimes enjoyable for the whole family. Your kind words truly reflect the heart of our team’s mission—to create memorable, stress-free experiences for families. We can’t wait to welcome you and your children back for another fun and relaxing stay. Thank you for highly recommending us! Warm regards, Siriyaporn P. Room Division Manager

Dear Khun Sara, Thank you for your wonderful and detailed review. We’re delighted to hear that you and your family enjoyed your stay in the 2-bedroom pool villa and made great use of the private pool, gazebo, and beach. It’s wonderful that our breakfast selection, friendly staff, and efficient golf cart service contributed to a memorable experience for you and your children. We also appreciate your constructive suggestion regarding the number of chairs by the beach and pool areas, which will be shared with our team for improvement. Your feedback is invaluable, and we look forward to welcoming you and your family back for another relaxing and enjoyable stay. Warm regards The Management Team

Dear Khun Stephanie , Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that your stay in January 2025 was both peaceful and enjoyable, and that you found great value in your experience with us. We appreciate your feedback and will take it into consideration as we continue to enhance our offerings. It would be our pleasure to welcome you back again for another memorable stay at an unbeatable value. Best regards, The Management Team

Thank you so much for your wonderful review! We’re thrilled to hear you had a great experience on your last day in Thailand. It’s great to know you enjoyed the early check-in, late check-out, helpful staff, and our resort’s many family-friendly features—from the waterpark and shuttle service to the breakfast options and beachside facilities. We truly appreciate your kind words and recommendation, and we hope to welcome you and your family back for a longer stay in the future! Warm regards, Hotel Management Team

Dear Khun Mary , Thank you so much for your wonderful review and for choosing to stay with us again. We’re truly delighted to hear that your second visit was just as memorable as the first. It’s great to know you enjoyed the convenience of our location, the comfort and amenities of your 2 bedroom unit, and especially the beautiful view. We're also pleased that the buffet breakfast, beach access, and surrounding local spots added to your experience. Most of all, we’re thrilled that your children had a fantastic time at the water park and that our buggy service helped make your stay more comfortable. It was our pleasure to host your family, and we look forward to welcoming you back for another relaxing and fun-filled getaway. Best regards, The Management Team

Thank you so much for sharing your detailed feedback. We’re delighted to hear that you enjoyed your stay. We sincerely apologize for the inconvenience you experienced during check-in regarding the deposit process. Currently, we accept deposits by cash or passport as it is the most efficient way to ensure a smooth and quick return upon check-out. We understand this may not be ideal for all guests and truly appreciate your understanding. We’re grateful for your recommendation and look forward to welcoming you back for another relaxing and memorable stay. Best regards The Management Team

Thank you so much for your perfect 10.0 rating and the wonderful review! We’re truly honored by your kind words and delighted that every part of your stay — from the warm welcome, professional service, and relaxing atmosphere to the well-maintained facilities and delicious meals — exceeded your expectations. It was our pleasure to have you with us, and we hope to welcome you back again for another exceptional stay!

Dear Khun Ardini, Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed our breakfast, the variety of Thai flavors, and the convenient buggy service around the resort. We sincerely apologize for the unfortunate incident at the water park and for the discomfort you experienced with the bathroom design. Your comments have been shared with our management team to help us improve both security and room privacy. We appreciate your feedback and hope to have the opportunity to welcome you back for an even better experience in the future. Best regards The Management Team

Dear Khun Artem , Thank you very much for sharing your valuable feedback and for choosing to stay with us. We are delighted to know that you and your family enjoyed our 2-Bedroom Pool Villa, and that our team’s friendliness and attentive service made your stay memorable. We sincerely apologize for not informing you in advance about the water park maintenance. While we do post such notices across all our platforms, we recognize the importance of direct communication and will be sure to send an additional reminder to our guests in advance to prevent any inconvenience in the future. It’s wonderful to hear that you had a great time overall and that you would consider returning. We truly look forward to welcoming you and your family back for another enjoyable stay. Best Regards, The Management Team

Dear Khun Skincure, Thank you very much for sharing your wonderful experience at our resort. We are thrilled to hear that you and your family enjoyed the breakfast buffet, pools, beaches, and daily Splash Jungle Water Park. It’s great to know that the kids had such a memorable time! We appreciate your thoughtful comments regarding dining options, both inside the resort and nearby, as well as your recommendation of local massage centres. We are also glad that our buggy service and spacious, comfortable rooms contributed positively to your stay. We understand the note about flight noise, and we’re happy that the views and plane-spotting opportunities helped make your experience special. Your kind words and recommendation mean a lot to us, and we look forward to welcoming you and your family back for another memorable visit. Best regards The Management Team

Dear Khun Jerilee, Thank you for taking the time to share your detailed feedback. We sincerely apologize for the difficulties you encountered during check-in and for the initial confusion regarding your booking. We understand how stressful and frustrating this situation must have been, especially after confirming your reservation in advance. Your comments regarding third-party bookings have been shared with our management team to help prevent such issues in the future. We are also deeply concerned and take very seriously the inappropriate behavior you reported at the water park. This matter has been escalated to our management team for immediate investigation and corrective action, as guest safety and comfort—especially that of children—is our top priority. We’re glad to hear that you enjoyed the breakfast, cleanliness, and room quality, but we acknowledge that your overall experience did not meet the expectations of a 5-star stay. Your feedback is invaluable in helping us improve ou

ทางโรงแรมขอขอบพระคุณเป็นอย่างยิ่งที่สละเวลาเขียนรีวิวและแบ่งปันประสบการณ์ในการเข้าพักกับเรา ก่อนอื่นเราต้องขออภัยเป็นอย่างสูงในความผิดพลาดที่เกิดขึ้นเกี่ยวกับการเสิร์ฟเค้กวันเกิด ซึ่งถือเป็นช่วงเวลาสำคัญและพิเศษสำหรับครอบครัวของท่าน เราเข้าใจดีว่าเหตุการณ์ดังกล่าวส่งผลให้บรรยากาศเซอร์ไพรส์เสียไป และทำให้แผนที่วางไว้อย่างตั้งใจต้องสะดุดลง ซึ่งเป็นสิ่งที่ไม่ควรเกิดขึ้นเลย ขอขอบคุณที่ท่านยังคงให้โอกาสและความไว้วางใจ โดยตั้งใจจะกลับมาพักกับเราอีกครั้งในอนาคต เรารู้สึกยินดีเป็นอย่างยิ่งที่เด็ก ๆ ชื่นชอบสวนน้ำของเรา และเราจะใช้โอกาสครั้งต่อไปนี้ในการแสดงให้เห็นถึงการพัฒนาบริการให้ดียิ่งขึ้น เพื่อสร้างความประทับใจและช่วงเวลาที่น่าจดจำให้กับทุกท่านอย่างสมบูรณ์แบบ หวังเป็นอย่างยิ่งว่าจะได้ต้อนรับครอบครัวของท่านอีกครั้งในโอกาสหน้า และขออวยพรย้อนหลังให้กับคุณแฟนของท่านด้วยความสุขและสุขภาพแข็งแรงครับ ด้วยความเคารพอย่างสูง ทีมผู้บรหารโรงแรม

Dear Khun Toke, Thank you for your feedback and for sharing your experience with us. We’re pleased to hear that you found the room price fair and that your stay was comfortable. However, we are truly sorry to learn that the sauna pricing caused disappointment. The sauna and steam bath services are currently priced based on time usage, and we understand that this may not meet everyone’s expectations. Your suggestion about offering a fixed daily rate is very helpful, and we will certainly share it with our management team for consideration. Regarding the food and beverage prices, we strive to maintain quality ingredients and service, but we understand that pricing perceptions can vary. We also appreciate you mentioning the nearby dining options for other travelers. Your feedback is very valuable to us as it helps us improve our services. We hope to have the opportunity to welcome you again and provide a better overall experience in the future. Siriyaporn P. Room Division Manager

Thank you so much for your wonderful review! 🌟 We're thrilled to hear that you had a great experience with us — from the spacious and clean room in Building 9 to the friendly service and family-friendly facilities 👨‍👩‍👧‍👦 The fact that you enjoyed the water park, breakfast, and our special food credit promotion truly makes our day. Your detailed feedback also helps future guests get a great picture of what to expect — thank you! 🙏 We look forward to welcoming you and your family back again soon for another memorable stay 🏖️✈️

Dear Khun Ashlee , Thank you so much for taking the time to share such a detailed and thoughtful review. We’re truly delighted to hear that your stay exceeded expectations. We appreciate your kind comparison of Splash Jungle to other attractions. we’re so pleased your children had a fantastic time, and that you found it relaxing and enjoyable. Your feedback regarding the water park maintenance is noted and has been shared with our team for continued improvements. Thank you again for choosing to stay with us. It would be our pleasure to welcome you back, whether at the start or end of your next adventure in Thailand. Best Regards Management Team

Thank you so much for your 9.2 rating and for sharing such a wonderful review! We’re delighted to hear that you had a peaceful and scenic honeymoon with us. It's great to know you enjoyed the spacious room, amazing pool, and convenient access to Mai Khao Beach and the waterpark. We're especially glad our buggy service and friendly staff helped make your stay comfortable. We hope to welcome you back again for another relaxing getaway!