We regret that you are not satisfied with their stay. We will fix it as soon as you meet. And improve services further. Thanks for letting us know. James,Reservation Manager.
2018年3月 | 4泊滞在
We will return”
Please don't read the end of this report as being too derogatory, the comments are there to hopefully give the management an opportunity to act.
I have stayed in a few Chiang Mai Hotels, but this is the only one that I will definitely use again. It's location was perfect for me. Room was spotless, restaurant served good food - not expensive. Staff were helpful. Generally, it was hard to find fault, but of course, I did:
Room: Not enough plug sockets, and those that there were were only 2 pin. Modern appliances such as my laptop has 3 appliances. Not the first time I've experienced this, so I carry an adapter. Wi-Fi was shocking. Would not stay connected for more than 1 minute. I had to refer to my mobile hotspot.
Pool Area: No protection from the Thai sun - a few umbrellas would be useful. The pool is plastic, which includes the ladder. For an overweight person such as me, this is dangerous as the ladder twists and turns as you use it. Ran out of space...............
2017年12月 | 4泊滞在
Parking,Pool and location”
This hotel is located 2 minutes walk from the newly opened Maya shopping center.The hotel itself is very comfortable and seemed to be well used for the 4 nights we stayed. The breakfast is a large buffet and the restaurant is open for meals during the day and night.The pool area is small but adequate if you need to take a dip in the hotter weather.
2017年12月 | 4泊滞在
Free upgrade, surprising location”
We were a group of 10 people of mixed ages traveling together .We stayed for 4 nights in the Junior Suite plus extra bed and 3 twin rooms. We phoned a month before to ask if we could have all the rooms clean together.When we arrived the staff informed us they had upgraded the 3 twin rooms to the Junior Suite deluxe floor.The rooms were terrific-spacious and clean and all together.The breakfast room was certainly well attended each morning we were there.The breakfast provided was a large buffet and more than adequate.There were some roadworks going n outside but we were able to access the car park n front of the hotel easily.There is an additional car park across the road .We were surprised to find that we were located almost next door to the Maya Shopping Centre- a center full of restaurants,shops and the well known Rimping Supermarket.
2017年12月 | 1泊滞在
Weird Place, But Kind of a Memorable Stay!”
I think we caught this place at a strange time for it. However, we had a decent stay!
The front area next to the road is all torn up for highway expansion, and I got confused as to where we should park.
It looks like the hotel is owned by KanAir, a small regional air company in Northern Thailand. There must have been a tour group or something that night, because a few hours after we checked in, the lobby was filled to the brim with visitors - mostly Thai but also some foreigners.
We had a Junior Suite room - a bit old and dilapidated, but an absurdly large amount of space within the room, as well as a lot of furniture. The Warm part of thermostat didn't work, but I dont blame the hotel considering it's Thailand and rarely need to use this. A steaming hot bath saved the day and warmed me up.
Lounge piano player + singer was eerily bad. Memorable though!
2017年12月 | 1泊滞在
Junior Suite is best option.”
located near big shopping centre and easy access to everything.