First thing the service apartment was good ,location was okay not bad, BUT the staff Ms katty service was so so so BAD! The room no tissue no airdry no shampoo no shower gel no mineral water no wifi no toothbrush no toothpaste ....however the room was EMPTY! Ms Katty kitty English can not conversation any more , can’t understand our opinion and suggestion, talk also RUDE , when we ask for taxi . transportation. swimming pool. gym , she was so blur and don’t know anything, especially our room , she did not even know which floor, and she ask the apartment guest , we feel like OMG!
Suddenly we saw her Facebook hers job position is The base height hotel MANAGER! I really don’t understand.
During our stay when we message to her, she was read and didn’t reply, ignor us and must translate to Thailand language, this few day the service was so Bad!
Luckily had another owner Mr Nicky help us, about the transport and wifi problem, he was a good guy and nice person!anyway thanks him very much ~
2016年12月 | 3泊滞在
Great building, shame about the location”
Firstly this is not a hotel, you are using a rented apartment in a condominium. The building was great, the apartment was virtually brand new, the pool is stunning, clean and practically empty most of the time. The downside is that you are nowhere near anything, this is not in a tourist part of town, it is a few miles away. There also didn't seem to be anywhere local to rent a scooter and no taxis hang about the area. The wifi was terrible. Finally, the Favstay representative told us he would meet us the morning we checked out and did not arrive, we waited half an hour even though our transport to take us to our ferry had arrived.
2017年12月 | 6泊滞在
tous ceux qui ne veulent être au centre ville ou près d'une plage”