ザ カスカーデス ホテル アット サン シティー (The Cascades Hotel at Sun City)
ザ カスカーデス ホテル アット サン シティー (The Cascades Hotel at Sun City)
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 ザ カスカーデス ホテル アット サン シティー (The Cascades Hotel at Sun City)

  • 30 m²(323 ft²)
  • 喫煙可
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プール ザ カスカーデス ホテル アット サン シティー (The Cascades Hotel at Sun City)
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プール ザ カスカーデス ホテル アット サン シティー (The Cascades Hotel at Sun City)
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非常に満足
ロケーション評価
8.8
【写真はこちら】 全部で60枚 ザ カスカーデス ホテル アット サン シティー (The Cascades Hotel at Sun City)
【写真はこちら】 全部で60枚
お気に入りから削除しました
2017

ザ カスカーデス ホテル アット サン シティー (The Cascades Hotel at Sun City)

立地条件:素晴らしい
非常に満足
クチコミ 65 件の総評宿泊者のクチコミを読む
8.0
お得感7.1
市内中心地までの距離45.0 Km
ロケーション評価8.8
館内レストラン
  • 空港送迎

  • プライベートビーチ

  • 両替

  • 全室Wi-Fi無料

お部屋の選択
8.5
非常に満足
お部屋の快適さ/クオリティ
5人のユーザーがこの宿泊施設をチェック中いまがチャンス! すぐに予約
フラミンゴ (Flamingo)
フラミンゴ (Flamingo)
...
  • 眺望: ガーデン
  • 240 m²(2583 ft²)
日付を入力して料金を表示する
ラグジュアリー (Luxury)
ラグジュアリー (Luxury)
...
  • 眺望: ガーデン
  • 44 m²(474 ft²)
  • キングベッド 1台
日付を入力して料金を表示する
ラグジュアリー スイート (Luxury Suite)
ラグジュアリー スイート (Luxury Suite)
...
  • 眺望: ガーデン
  • 66 m²(710 ft²)
  • キングベッド 1台
日付を入力して料金を表示する
スーペリア ファミリー (Superior Family)
スーペリア ファミリー (Superior Family)
...
  • 眺望: ガーデン
  • 33 m²(355 ft²)
  • キングベッド 1台 & ソファーベッド 1台
日付を入力して料金を表示する
ラクジュアリー ツイン (Luxury Twin)
ラクジュアリー ツイン (Luxury Twin)
...
  • 眺望: ガーデン
  • 31 m²(334 ft²)
  • シングルベッド 2台
日付を入力して料金を表示する
パラプレジック ルーム (Paraplegic Room)
パラプレジック ルーム (Paraplegic Room)
...
  • 眺望: ガーデン
  • 33 m²(355 ft²)
  • キングベッド 1台
日付を入力して料金を表示する
スーペリア ラグジュリー (Superior Luxury)
スーペリア ラグジュリー (Superior Luxury)
...
  • 眺望: ガーデン
  • 44 m²(474 ft²)
  • キングベッド 1台
日付を入力して料金を表示する
ラグジュアリーファミリー (Luxury Family)
ラグジュアリーファミリー (Luxury Family)
...
  • 眺望: ガーデン
  • 33 m²(355 ft²)
  • キングベッド 1台 & ソファーベッド 1台
日付を入力して料金を表示する
シングルラグジュアリー (Single Luxury)
シングルラグジュアリー (Single Luxury)
...
  • 30 m²(323 ft²)
  • 喫煙可
日付を入力して料金を表示する
シングルルーム デラックス スーペリア (Single Deluxe Superior)
シングルルーム デラックス スーペリア (Single Deluxe Superior)
...
  • 44 m²(474 ft²)
  • 喫煙可
日付を入力して料金を表示する
ザ カスカーデス ホテル アット サン シティー (The Cascades Hotel at Sun City)に関するお問い合わせはこちら
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宿泊者からのクチコミ

クチコミ by アゴダ®(65)クチコミ by Booking.com(1096)
施設の状態/清潔さ8.2
施設・設備7.9
ロケーション8.8
お部屋の快適さ・クオリティ8.5
サービス7.7
お得感7.1
クチコミはアゴダ®の利用者のみから投稿されています Agoda
絞り込み条件
クチコミ言語
English
Français
简体中文
العربية
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ルームタイプ
パラプレジック ルーム
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滞在ゲストのホンネ|クチコミ 45件
123
8.3
非常に満足
Futoshi 日本
ひとり旅
ラクジュアリー ツイン
2015年3月 | 1泊滞在
食事を頼んでから10分で出てきた。南アでは驚くべき良いサービス!”
ポーターの対応が良かった。
◇投稿日 2015年3月29日◇
私たちと一緒に宿泊してくれてありがとう。あなたのコメントに感謝します!
◆返信日 2018年3月7日◆
ザ カスカーデス ホテル アット サン シティー
6.0
Peter イギリス
カップル
スーペリア ラグジュリー
2018年5月 | 3泊滞在
Not very good value for the price ”
Hotel very old, swimming pool empty, superior luxury room without terrace
◇投稿日 2018年5月26日◇
Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. Please be advised that we are doing renovations from the 1st of July 2018. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service.
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ザ カスカーデス ホテル アット サン シティー
7.2
すごく良い
Timothy アイルランド
カップル
スーペリア ラグジュリー
2018年3月 | 1泊滞在
Nice but dated”
Stayed here after a few nights in Pilansberg game reserve. It was very pleasant, but definitely shades of former glory.
◇投稿日 2018年4月23日◇
Thanks for staying with us. We appreciate your feedback!
◆返信日 2018年5月3日◆
ザ カスカーデス ホテル アット サン シティー
4.8
Goolam 南アフリカ共和国
小さなお子様連れの家族旅行
ラクジュアリー ツイン
2018年3月 | 4泊滞在
I expected more”
I don't consider this property a five star. I've had the opportunity of travelling many destinations and stayed at many five star hotels, this by far was the most disappointing. breakfast was a nightmare. the so called 'heated pool' wasn't such. staff weren't very helpful neither were they cheerful. there were many muslim families present during my stay, and the hotel didn't bother catering for our dietary needs, very poor effort in the demarkation of food groups. The Cascades have much to learn if they desire recognition in the hospitality industry. I'm not a fussy person nor hard to please, but this vacation was definitely not worth the price. first and last visit to the cascades. wouldn't recommend this property for the discerning guest.
◇投稿日 2018年4月2日◇
Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business and hope you will give us additional opportunities to serve your lodging needs. Kind Regards Asa
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ザ カスカーデス ホテル アット サン シティー
7.6
すごく良い
MAJEDI 南アフリカ共和国
カップル
ラクジュアリー ツイン
2018年1月 | 4泊滞在
すごく良い”
Elevators need maintenance. Hotel needs upgrade everything looks dated. Breakfast definitely not up to standard. Overall not a 5 Star. Overpriced .
◇投稿日 2018年3月5日◇
Thank you for the comment and to thank you for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. Please be advised that we will be doing renovations from the 1st of April 2018. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business.
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ザ カスカーデス ホテル アット サン シティー
8.8
非常に満足
Alexei アメリカ合衆国
カップル
パラプレジック ルーム
2018年2月 | 4泊滞在
The best location in Sun City”
The location of Cascades is the best in this resort city. All the attractions are easily accessed by foot. There are plenty of very reasonably priced places to eat in the nearby Mall (like Nando's for instance). But the breakfast in the hotel is good enough and is served in a nice restaurant with comfortable chairs and big tables with the life piano music in the background. Some of the waiters could have shown more friendliness though. It would have been nice also if this restaurant was opened for lunch and dinner as well, but it is not the case. Generally, it is not clear where to find the food after 22:00. We didn't like the tap water and had to use the bottled water to make tea or coffee in the room. We enjoyed our stay and we were glad we selected this hotel, which seems the best in the area.
◇投稿日 2018年3月3日◇
Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business.
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ザ カスカーデス ホテル アット サン シティー
10.0
最高!
Jacqui イギリス
カップル
ラクジュアリー ツイン
2018年2月 | 2泊滞在
Nice End”
We stayed in Sun City 3 weeks after travelling across South Africa. Check-in with Philyus was exceptional. The walks around the complex were pleasant and the variety of places to eat brilliant.
◇投稿日 2018年2月28日◇
Thanks for staying with us. We appreciate your feedback!
◆返信日 2018年3月7日◆
ザ カスカーデス ホテル アット サン シティー
8.0
非常に満足
Ashita 南アフリカ共和国
大きなお子様連れの家族旅行
ラクジュアリー ツイン
2017年10月 | 2泊滞在
すごく良い”
I always look forward to going to Sun City as it is a nice mid-week/weekend get away with loads of fun and adventure. However going back there after four years was somewhat different this time. I found the rooms at the Cascades to be less modern than I expected with a very dated look compared to what was advertised on the web. The entertainment centre had vastly changed to look somewhat like a mall more than an entertainment centre. This really killed my buzz. The pool at the Cascades was green! Which means we could only swim in one small section which was blue. This is not on especially during peak season! The water in my shower was cold in the mornings and only warmed up later on in the day. There is no adequate facility to ensure on going hot water. This was really frustrating. On the plus side the variety of restaurants and the new slides added to the valley of the waves made it a fun day in the sun. Although two slides were out of order. The staff were also very warm and friendly. Overall I would rate this trip a good one but I would think twice about staying at the Cascades again.
◇投稿日 2017年10月28日◇
Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business.
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ザ カスカーデス ホテル アット サン シティー
9.6
最高!
Priyanka インド
カップル
ラクジュアリー ツイン
2017年9月 | 1泊滞在
Grand room!”
Helped us with an early check in despite the hotel being completely booked out. Really helpful staff and great buffet breakfast.
◇投稿日 2017年9月17日◇
Thanks for staying with us. We appreciate your feedback!
◆返信日 2018年3月7日◆
ザ カスカーデス ホテル アット サン シティー
8.8
非常に満足
badr サウジアラビア
小さなお子様連れの家族旅行
ラクジュアリー ツイン
2017年9月 | 4泊滞在
非常に満足”
The Elevator need maintenance
◇投稿日 2017年9月12日◇
Thanks for staying with us. We appreciate your feedback!
◆返信日 2018年3月7日◆
ザ カスカーデス ホテル アット サン シティー
8.0
非常に満足
Frederick 南アフリカ共和国
小さなお子様連れの家族旅行
ラクジュアリー ツイン
2017年4月 | 5泊滞在
Terrible check in but not on the part of the lady who checked me in - she tried her utmost to help”
When booking the two rooms I asked for either interleading rooms or rooms next to each other. I even called the Resort as was assured we had rooms next to each other. Upon arrival I was allocated rooms 710 and 718, how can I have my 5 year old staying so far from me? Absolutely disgusting service and these rooms don't come cheaply Secondly the heated pool was also turned off and the pool was not subject to maintenance and there was no warning either prior to or upon check in.
◇投稿日 2017年4月28日◇
Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business.
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ザ カスカーデス ホテル アット サン シティー
4.8
Veloshnee 南アフリカ共和国
カップル
ラクジュアリー ツイン
2017年3月 | 2泊滞在
許容”
Not wat I expected.
◇投稿日 2017年3月22日◇
Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business.
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ザ カスカーデス ホテル アット サン シティー
9.2
最高!
Kathija 南アフリカ共和国
カップル
パラプレジック ルーム
2017年2月 | 3泊滞在
Excellent”
Loved th security n cleanliness
◇投稿日 2017年2月20日◇
Thanks for staying with us. We appreciate your feedback!
◆返信日 2018年3月7日◆
ザ カスカーデス ホテル アット サン シティー
6.4
良い
Nicolas 南アフリカ共和国
カップル
ラクジュアリー ツイン
2017年2月 | 2泊滞在
NA”
NA
◇投稿日 2017年2月16日◇
Thanks for staying with us.
◆返信日 2018年3月7日◆
ザ カスカーデス ホテル アット サン シティー
8.8
非常に満足
Gary 南アフリカ共和国
カップル
ラクジュアリー ツイン
2017年1月 | 2泊滞在
Great location, great value for money... service, almost there”
Sun City is unique. A curious mix of Butlin's and Las Vegas. It works though, and can be whatever you want it to be: golf holiday, relaxing by the pool, adventure and of course one of Africa's finest game reserves is next door. It also offers fine dining (alongside a plethora of fast food outlets in the main centre), but you have to track it down. South Africa is still learning customer service in the hospitality sector. Standards vary but Sun City is one of the best. To me it felt that the resort though, after a Rand 400 million revamp, is still unclear what its target market is. It is a great family destination, it is a relaxing pool holiday, it is a mass market slot machine and gambling destination (the main Casino feels more end of the pier seaside amusements in Blackpool than Monte Carlo) and of course it is a gateway to the Pilanesberg game reserve, where you will easily see elephant, rhino, hippo, lion. The resort attracts a mix of people from all backgrounds and it feels safe, which is a huge bonus for a South African destination. At the Cascades hotel, breakfast was good, but the management need to work out a way to avoid the queues. And, while this certainly does not affect me, for Islamic visitors (and there were quite a few), the hotel might like to ensure the bacon and sausages can not contaminate the other (very good) English breakfast choices. When putting scrambled egg or tomato onto the plate, it was impossible to stop the serving spoon touching the bacon. I was surprised to learn the the Sun City owners were also involved in Atlantis The Palm, Dubai, which I've visited many times. In fairness you can 'feel' the similarities but Sun City is a lot cheaper. Atlantis attracts wealthy holidaymakers from around the world, who expect the best. But of course there's no casino. And for me, the weather in Dubai is too hot for most of the year. South Africa really does have it beaten. Why more people from around the world fail to see the benefits o
◇投稿日 2017年1月30日◇
Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business.
Show more
ザ カスカーデス ホテル アット サン シティー
9.6
最高!
Boniswa 南アフリカ共和国
大きなお子様連れの家族旅行
パラプレジック ルーム
2016年12月 | 1泊滞在
Excellent ”
The restaurant is not so convenient. We walked through the bushes to reach the dining facilities. Facilty staff had good attitude and facility very clean
◇投稿日 2016年12月25日◇
Thanks for staying with us. We appreciate your feedback!
◆返信日 2018年3月7日◆
ザ カスカーデス ホテル アット サン シティー
8.4
非常に満足
Avril 南アフリカ共和国
グループ
ラクジュアリー ツイン
2016年4月 | 1泊滞在
Wonderful experience. I was upgraded to a suite as it was my birthday. They also added a fruit basket and Champagne. Awesome experience. The suite was spacious and comfortable”
The room was clean and comfortable. Truly memorable experience. Bathrooms were very clean and nice. Would much rather stay at the cascades than any other hotel in sun city.
◇投稿日 2016年12月14日◇
Thanks for staying with us. We appreciate your feedback!
◆返信日 2018年3月7日◆
ザ カスカーデス ホテル アット サン シティー
2.4
Mick 南アフリカ共和国
ビジネス
ラクジュアリー ツイン
2016年11月 | 3泊滞在
Not good”
Very over priced for what you get!
◇投稿日 2016年11月28日◇
Thanks for staying with us. We appreciate your feedback!
◆返信日 2018年3月7日◆
ザ カスカーデス ホテル アット サン シティー
6.3
良い
Manfred ナミビア
カップル
ラクジュアリー ツイン
2015年12月 | 4泊滞在
The Cascades Hotel at Sun City”
rooms, variety and outdoors activities
◇投稿日 2016年1月7日◇
Thanks for staying with us. We appreciate your feedback!
◆返信日 2018年3月7日◆
ザ カスカーデス ホテル アット サン シティー
6.3
良い
Howard 南アフリカ共和国
ひとり旅
スーペリア ラグジュリー
2015年10月 | 1泊滞在
Great Hotel but missing 5 star polish”
Location location location
The hotel itself is great but it isn't 5 star. A 5 star hotel has a fully stocked mini bar - here you need to call room service to stock it - I didn't bother. A 5 star hotel has dressing gowns in the closet - not here! Breakfast is great but staff are lazy and useless - nobody offers coffee / you need to search for a waiter who never smiles.
◇投稿日 2015年10月20日◇
Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business.
Show more
ザ カスカーデス ホテル アット サン シティー
123
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