It makes all the difference when you meet the receptionists at check in. I gave the place 4 stars instead of five because of our first check in staff member who was not very polite and friendly. The others were all great. Overall 4 stars. But this is more like a 3 star hotel by international standards.
2018年2月 | 1泊滞在
full range of services, reliable on clean and security
2018年1月 | 2泊滞在
Good Value for money ”
But the handfull of street dogs on the pool side rooms bark a lot at night.
Not the hotels fault, though. Nice sky bar, very nice rooms and stuff.
Good location and free shuttle service.
Not went swimming because had motorbike accident. Koh Chang Tattoo!!!
Be safe and thanks for everything.
2017年12月 | 13泊滞在
There is no partnership with the Emerald Cove hotel anymore. They will only offer free delivery (three times/day) to neariest public beach which sunbeds are available to use. The beach is only ~500m away from hotel by walking down the path.
I recommend to go breakfast as soon as they opens it if you like to eat your food warm.
Rooms are big and cleaned every day and location is good. Lot of restaurants and shops nearby.
2017年12月 | 8泊滞在
Not what was advertised”
Staying at The Gallery does 'not' give you access to The Emerald Cove resort like they advertise. The room smelled of sewage. The pool area was dirty. The pool bar was torn part and not staffed. The upstairs bar was dirty and never had people. The breakfast was underwhelming. The power went out more than once. The front desk staff was nice. Even though i paid for 8 nights, i left after one without refund. I would not recommend this hotel.
2017年11月 | 7泊滞在
Having breakfast every morning was great! The food menu changed everyday and it was delicious. The music was comfortable and the staff very polite.
The elevator, the Parking and the security of the building was very good.
Of course not having a beach near by is not great, since we had a car we drove everyday to “The Cape Restaurant” which had a private beach, we paid 150 baht for two people and they had massage available, restrooms, shade and two laying down beach chairs with cushions.
The beach was nice and the view was great.