ザ パレス オブ ザ ロスト シティ (The Palace of the Lost City)
ザ パレス オブ ザ ロスト シティ (The Palace of the Lost City)
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 ザ パレス オブ ザ ロスト シティ (The Palace of the Lost City)

  • 30 m²(323 ft²)
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非常に満足
ロケーション評価
8.8
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2016

ザ パレス オブ ザ ロスト シティ (The Palace of the Lost City)

立地条件:素晴らしい
ザ パレス オブ ザ ロスト シティ (The Palace of the Lost City)に関するお問い合わせはこちら
非常に満足
クチコミ 95 件の総評宿泊者のクチコミを読む
8.3
宿泊者の87%が友達に勧めると回答
お得感7.6
市内中心地までの距離45.0 Km
ロケーション評価8.8
館内レストラン
  • プライベートビーチ

  • 全室Wi-Fi無料

  • 両替

  • ジェットバス

お部屋の選択
8.5
非常に満足
お部屋の快適さ/クオリティ
大人気の宿泊施設です!【最新予約】 7時間前に予約が入りました!
スーペリア ラグジュリールーム (Superior Luxury Room)
スーペリア ラグジュリールーム (Superior Luxury Room)
...
  • 眺望: ガーデン
  • 46 m²(495 ft²)
  • キングベッド 1台
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パラプレジック ルーム (Paraplegic Room)
パラプレジック ルーム (Paraplegic Room)
...
  • 眺望: ガーデン
  • 45 m²(484 ft²)
  • キングベッド 1台
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ファミリールーム(大人2+子ども2) (Family Room (2 Adults + 2 Children))
ファミリールーム(大人2+子ども2) (Family Room (2 Adults + 2 Children))
...
  • 眺望: ガーデン
  • 51 m²(549 ft²)
  • キングベッド 1台 & ソファーベッド 1台
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ジュニアスイート (Junior Suite)
ジュニアスイート (Junior Suite)
...
  • 眺望: ガーデン
  • 70 m²(753 ft²)
  • キングベッド 1台
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ラグジュアリー ツインルーム (Luxury Twin room)
ラグジュアリー ツインルーム (Luxury Twin room)
...
  • 眺望: ガーデン
  • 36 m²(388 ft²)
  • シングルベッド 2台
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ラグジュアリー (Luxury)
ラグジュアリー (Luxury)
...
  • 眺望: プール
  • 51 m²(549 ft²)
  • キングベッド 1台
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スーペリア スイート (Superior Suite)
スーペリア スイート (Superior Suite)
...
  • 眺望: ガーデン
  • 88 m²(947 ft²)
  • キングベッド 1台
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シングルラグジュアリー (Single Luxury)
シングルラグジュアリー (Single Luxury)
...
  • 35 m²(377 ft²)
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シングルラグジュアリー (Single Luxury)
シングルラグジュアリー (Single Luxury)
...
  • 35 m²(377 ft²)
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ダブルベッド1台 スーペリア プールビュー (Double Superior Pool View)
ダブルベッド1台 スーペリア プールビュー (Double Superior Pool View)
...
  • 30 m²(323 ft²)
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ザ パレス オブ ザ ロスト シティ (The Palace of the Lost City)に関するお問い合わせはこちら
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宿泊者からのクチコミ

クチコミ by アゴダ®(95)クチコミ by Booking.com(1303)
施設の状態/清潔さ8.5
施設・設備8.8
ロケーション8.8
お部屋の快適さ・クオリティ8.5
サービス8.1
お得感7.6
クチコミはアゴダ®の利用者のみから投稿されています Agoda
絞り込み条件
クチコミ言語
English
简体中文
Deutsch
한국어
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ルームタイプ
スーペリア ラグジュリールーム
ラグジュアリー
ファミリールーム(大人2+子ども2)
パラプレジック ルーム
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滞在ゲストのホンネ|クチコミ 66件
1234
4.8
PEERAPON タイ
小さなお子様連れの家族旅行
ラグジュアリー ツインルーム
2018年8月 | 1泊滞在
Out dated hotel and rudeness staff”
Easy and quick review. Out dated hotel. And very very rude and unhelpful staffs.
◇投稿日 2018年8月16日◇
Dear Peerapon Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely apologise for all the issues you experienced during your stay here with us. I can promise you that this is not the standard of service we wish to afford any guest staying in the hotel and for this I am truly sorry. I do hope that your stay was enjoyable and memorable and we look forward to welcoming you back soon Kind regards Hotel Manager
◆返信日 2018年8月20日◆
ザ パレス オブ ザ ロスト シティ
10.0
最高!
Vicky 南アフリカ共和国
カップル
ラグジュアリー ツインルーム
2018年8月 | 1泊滞在
Amazing”
Our stay was superb, the palace went out of their way to make us feel as comfortable and special as possible! Loved it.
◇投稿日 2018年8月13日◇
Dear Vicky Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
◆返信日 2018年8月20日◆
ザ パレス オブ ザ ロスト シティ
7.2
すごく良い
Mark イギリス
小さなお子様連れの家族旅行
ラグジュアリー ツインルーム
2018年6月 | 2泊滞在
Lost in time”
Great hotel, but in need of some tlc maintenance
◇投稿日 2018年6月16日◇
Dear Valued Guest Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely apologise for all the issues you experienced during your stay here with us. I can promise you that this is not the standard of service we wish to afford any guest staying in the hotel and for this I am truly sorry. I do hope that your stay was enjoyable and memorable and we look forward to welcoming you back soon Kind regards Hotel Manager The Palace – Sun City
◆返信日 2018年6月25日◆
ザ パレス オブ ザ ロスト シティ
9.2
最高!
Boniswa 南アフリカ共和国
カップル
パラプレジック ルーム
2017年12月 | 1泊滞在
I have enjoyed everything. My special requests were attended into. Breakfast fast was awesome.”
Pool relaxing was awesome
◇投稿日 2017年12月23日◇
Dear Boniswa Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
◆返信日 2018年8月20日◆
ザ パレス オブ ザ ロスト シティ
10.0
最高!
Kaylene オーストラリア
カップル
ラグジュアリー ツインルーム
2017年12月 | 4泊滞在
Majestic!!!!”
Just a beautiful hotel. Very opulent and majestic. One of the nicest hotel that we have stayed in from visiting many hotels around the world.
◇投稿日 2017年12月18日◇
Dear Valued Guest Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely apologise for all the issues you experienced during your stay here with us. I can promise you that this is not the standard of service we wish to afford any guest staying in the hotel and for this I am truly sorry. I do hope that your stay was enjoyable and memorable and we look forward to welcoming you back soon Kind regards Hotel Manager The Palace – Sun City
◆返信日 2018年6月25日◆
ザ パレス オブ ザ ロスト シティ
6.8
良い
Nicolette 南アフリカ共和国
大きなお子様連れの家族旅行
ラグジュアリー ツインルーム
2017年11月 | 1泊滞在
Great resort, dissapointing service”
The beds, breakfast and activities are wonderful. Pity about the service levels. We had 2 rooms, one had a welcome bottle of wine and fruit, the other did not. They did rectify it. We ordered one bedroom with 2 single beds and one with 1 double bed, both had 2 single beds. Only one room received the turn down service in the evening. Oh and on check-in they could not find our reservations, that took a while to sort out. The beds are really nice, but the room requires repairs e.g. the mirror in the bathroom was falling off. No apologies received, even at check-out we were not asked if we even enjoyed the stay, they are more interested in settling the account.
◇投稿日 2017年11月28日◇
Dear Nicolette Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely apologise for all the issues you experienced during your stay here with us. I can promise you that this is not the standard of service we wish to afford any guest staying in the hotel and for this I am truly sorry. I do hope that your stay was enjoyable and memorable and we look forward to welcoming you back soon Kind regards Hotel Manager The Palace – Sun City
◆返信日 2018年8月20日◆
ザ パレス オブ ザ ロスト シティ
7.2
すごく良い
Nicolette 南アフリカ共和国
大きなお子様連れの家族旅行
ラグジュアリー ツインルーム
2017年11月 | 1泊滞在
Beautiful resort, dissapointing service”
The Place is stunning and the facilities excellent, however the staff and service is really poor.
◇投稿日 2017年11月28日◇
Dear Nicolette Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely apologise for all the issues you experienced during your stay here with us. I can promise you that this is not the standard of service we wish to afford any guest staying in the hotel and for this I am truly sorry. I do hope that your stay was enjoyable and memorable and we look forward to welcoming you back soon Kind regards Hotel Manager The Palace – Sun City
◆返信日 2018年8月20日◆
ザ パレス オブ ザ ロスト シティ
8.0
非常に満足
Tasneem
小さなお子様連れの家族旅行
ラグジュアリー ツインルーム
2017年11月 | 2泊滞在
Great Weekend getaway ”
The palace at the Lost City was perfect for a weekend getaway with the family. Breakfast is always the highlight for kids - with a choice of waffles and pancakes as a treat. Staff are very helpful and friendly. Pool was great and the entire resort is ideal for relaxation and entertainment.
◇投稿日 2017年11月6日◇
Dear Tasneem Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
◆返信日 2018年8月20日◆
ザ パレス オブ ザ ロスト シティ
8.8
非常に満足
Paul バーレーン
カップル
スーペリア ラグジュリールーム
2017年6月 | 1泊滞在
Birthday weekend”
We were two couples at the start of a 3 week SA vacation. We licked our travels off at The Lost City, primarily for the golf courses. The hotel itself has a wonderful setting, but is showing a bit of wear & tear with rooms needing an update. Service was overall good, but at times needed prompting. Good food at the two restaurants which was surprisingly empty. Lots of facilities means that there is something for everybody to do. Stay overall showcased a warm African welcome to SA and traveling on the US$ was not expensive.
◇投稿日 2017年10月7日◇
Dear Paul Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
◆返信日 2018年8月20日◆
ザ パレス オブ ザ ロスト シティ
8.4
非常に満足
Mike オーストラリア
カップル
ラグジュアリー ツインルーム
2017年6月 | 2泊滞在
It's a long way from the airport but well worth the trip”
We were there in the low season and you could feel it, the rooms were cold, the restaurant was cold, and little effort was made to even make it a little warm. The Palace is magnificent and the architecture has to be seen to be believed preferably in Spring or Autumn
◇投稿日 2017年7月5日◇
Dear Mike Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
◆返信日 2018年8月20日◆
ザ パレス オブ ザ ロスト シティ
2.0
Poh シンガポール
大きなお子様連れの家族旅行
ファミリールーム(大人2+子ども2)
2017年6月 | 1泊滞在
許容”
Staff exceedingly rude. They treat you like criminals.
◇投稿日 2017年7月4日◇
Dear Poh Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely apologise for all the issues you experienced during your stay here with us. I can promise you that this is not the standard of service we wish to afford any guest staying in the hotel and for this I am truly sorry. I do hope that your stay was enjoyable and memorable and we look forward to welcoming you back soon Kind regards Hotel Manager The Palace – Sun City
◆返信日 2018年8月20日◆
ザ パレス オブ ザ ロスト シティ
6.0
Andrew 南アフリカ共和国
カップル
ラグジュアリー ツインルーム
2017年3月 | 2泊滞在
The 'LOST ITS WAY' Palace Hotel”
I have heard so many good things about the Palace Hotel since it first opened but never had the inclination to stay over, preferring the cabanas. This time however I bit the bullet and booked 2 rooms for my parents and myself. The Palace is a stunning hotel but our stay was very disappointing in many ways. The Shuttle service was poor, one time we took a shuttle down to the Shebeen for an afternoon snack and a beer only to find that it was closed. I am dumbfounded as to why the driver did not know this and wasted our time. One evening we sat and had 2 rounds of drinks and when the bill came it showed 3 rounds. Again a simple but costly mistake if we hadn't checked the bill. My last grip is that while sitting at the pool relaxing a group of foreigners were sitting at the Pool bar playing their own music. This was highly annoying and the staff said nothing. Poor showing for what used to be a super hotel
◇投稿日 2017年6月17日◇
Dear Andrew Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely apologise for all the issues you experienced during your stay here with us. I can promise you that this is not the standard of service we wish to afford any guest staying in the hotel and for this I am truly sorry. I do hope that your stay was enjoyable and memorable and we look forward to welcoming you back soon Kind regards Hotel Manager The Palace – Sun City
◆返信日 2018年8月20日◆
ザ パレス オブ ザ ロスト シティ
7.6
すごく良い
Sara イギリス
カップル
ラグジュアリー
2017年2月 | 1泊滞在
すごく良い”
Hotel itself is impressive and communal areas are fabulous, however the rooms themselves are in desperate need of a refurbishment. They are very outdated and not what you would expect for the price. They no longer stand up to standard of other hotels.
◇投稿日 2017年4月5日◇
Dear Sara Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
◆返信日 2018年8月20日◆
ザ パレス オブ ザ ロスト シティ
10.0
最高!
haitham アラブ首長国連邦
小さなお子様連れの家族旅行
ラグジュアリー ツインルーム
2016年12月 | 3泊滞在
out of this world”
no words nor pictures can explain this hotel properly. I wouldn't be surprised if it was the most amazing hotel in the world!!! never think twice, this hotel will surely exceed your expectations.
◇投稿日 2017年1月29日◇
Dear Haitham Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
◆返信日 2018年8月20日◆
ザ パレス オブ ザ ロスト シティ
6.0
Diana イギリス
カップル
スーペリア ラグジュリールーム
2017年1月 | 9泊滞在
I have never had to complain so much on holiday!”
The problem is Service. They tried hard but it was either 1* or 5*. Sitting each day on stairs to be seated for breakfast. Waited in Grill Room so long for main we left, told Duty Mgr and she sent 2 'grilled' salads to the room and apologised with offer of a complimentary dinner. This turned to be exactly that A Complimentary dinner for one person. I could go on but it was a struggle and I would not stay there again. Glad to go home sadly. John, Jenny and Amos were great on concierge desk trying to sort things out when they went wrong.
◇投稿日 2017年1月21日◇
Dear Diana Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely apologise for all the issues you experienced during your stay here with us. I can promise you that this is not the standard of service we wish to afford any guest staying in the hotel and for this I am truly sorry. I do hope that your stay was enjoyable and memorable and we look forward to welcoming you back soon Kind regards Hotel Manager The Palace – Sun City
◆返信日 2018年8月20日◆
ザ パレス オブ ザ ロスト シティ
8.0
非常に満足
vineela オーストラリア
グループ
パラプレジック ルーム
2017年1月 | 2泊滞在
Excellent hotel poor service ”
Pros Great looking hotel Pools Spacious rooms Access in the Resort Good breakfast selection Cons Service- requested for a twin room and it took 1hour 30 minutes and 3 change of rooms to get it right Requested for iron in the room twice but was never provided
◇投稿日 2017年1月9日◇
Dear Vineela Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
◆返信日 2018年8月20日◆
ザ パレス オブ ザ ロスト シティ
10.0
最高!
Busisiwe 南アフリカ共和国
カップル
ラグジュアリー ツインルーム
2016年12月 | 1泊滞在
They have the bast breakfast, the variety is enough to cater for people with different tastes or preferences. The pool side area is beautiful and relaxing with great music and food. the staff is frien”
Great overall experience, I would do it again.
◇投稿日 2016年12月23日◇
Dear Busisiwe Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
◆返信日 2018年8月20日◆
ザ パレス オブ ザ ロスト シティ
9.2
最高!
Boniswa 南アフリカ共和国
カップル
ラグジュアリー
2016年12月 | 2泊滞在
Happy vacation traveler”
Warm environment. Good food, clean rooms and bedding; no smell; Good staff attitude except one staff member who was rude towards my family at the main door
◇投稿日 2016年12月21日◇
Dear Valued Guest Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
◆返信日 2018年8月20日◆
ザ パレス オブ ザ ロスト シティ
10.0
最高!
James 南アフリカ共和国
小さなお子様連れの家族旅行
ラグジュアリー ツインルーム
2016年10月 | 3泊滞在
Great all round”
Top place for everything
◇投稿日 2016年11月1日◇
Dear James Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
◆返信日 2018年8月20日◆
ザ パレス オブ ザ ロスト シティ
5.2
Aubrey 南アフリカ共和国
カップル
ラグジュアリー ツインルーム
2016年9月 | 3泊滞在
Palace at the Lost City”
Sun City in general is over priced and food at restaurants is mediocre to say the least. Shuttles between facilities are erratic and unreliable. It is a disgrace that the Palace does not allow guests in for breakfast. The rest of my family was staying at the vacation club and the staff at the restaurant wouldn't allow them to join us for breakfast, even though I was prepared to pay the rediculous R275.00 per person.
◇投稿日 2016年9月16日◇
Dear Aubrey Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely apologise for all the issues you experienced during your stay here with us. I can promise you that this is not the standard of service we wish to afford any guest staying in the hotel and for this I am truly sorry. I do hope that your stay was enjoyable and memorable and we look forward to welcoming you back soon Kind regards Hotel Manager The Palace – Sun City
◆返信日 2018年8月20日◆
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