やはり、リッツです。 パシフィックプレイスにもありますが、コスパを考えると やはりこちらのリッツではないでしょうか？ アメニティーなどは、ほとんど同じなので、休日ゆっくり するのに利用しております。
少し設備は古くなってきましたが、やはり良いです。 気分転換に月に一度は宿泊してますが、PPにあるリッツも良いですが こちらのリッツもオススメです。 一点、男性は髭剃りが常備されておりませんので、ご持参ください😆
まず、場所は勿論バッチリです！ サービスは当然良いです！ 広さは天井の高さ等、リラックス出来ます！ 今回は、リフレッシュの為の１泊でしたが、また利用させて 頂きます。
良かった点 彼女の誕生日に宿泊しましたが、バースデーメッセージと飾り付け、そして部屋に入って直ぐにケーキのサービスを受けました。 当然ホテルからのサービスです。 私からはメッセージカードのみリクエストしましたが、様々な工夫をしていただき、私まで感動しました。 ゲストを感動させることが一番有効なサービスということをRitzは理解しているのでしょう。 いつも利用する理由がまた一つ増えました。 悪かった点 これは以前からですが、朝食のメニューがイマイチ少ないですね。 味は美味しいですが、もう少しラインナップを増やして欲しい。 この部分を差し引いても、ジャカルタのホテルではトップクラスの満足が得られと思います。
スタッフの対応がとても良かった。 ジャカルタ特有の英語の訛りもなく、スタッフに笑顔が多く快適な滞在となりました。 セキュリティーもしっかりしており、ホテル入口で手荷物検査はもちろん、麻薬犬まで活躍していました。 ホテル再入場の際は少々面倒でしたが… ホテル内のビュッフェも廉価で充実した内容でした。 部屋も常に清潔で快適でした。 ジャカルタの喧騒から逃れ、静かな時間を過ごすには打ってつけのホテルです。 また滞在したいと感じたホテルでした。
古さを照明で隠している感じでした ホテル内が全体的に暗い 朝食をとったレストランも暗くて活気がなかった レストランで座った椅子の生地が剥げていました シャワーブースですが固定のシャワーヘッドが壁に近すぎて浴びるためには 体を壁にめいいっぱい近づけなければいけなかったです バスタブにお湯を溜めてシャワー後にバスタブに移動したのですが お湯が全部抜けていました 部屋も暗いし家具も古かったです せめてソファの生地を張り替えてもいいのではないかと思いました
酒店的保安非常严格 简直比机场安检还要严格 门口还有缉毒犬 给人非常安分放心的感觉 酒店也很新 房间不错 很大 装修很好 服务员态度也很好 自助餐也很好吃 还不贵 而且酒店的摆渡车可以接送去附近的商店 但是要都给消费
Great hotel, great great service”
The hotel staff already helped us before we had to ask. Service in this Hotel is just simply top! They see we have kids and offered them a icecream and gave them material to keep them busy such as crayons and paper. Will see us again!
Great birthday celebration”
Nice hotel with added security but that made it even more safer I thought. Pretty easy to get around almost anywhere from this hotel. Breakfast spread was good but it you are there for several days, it may bore you as the spread will tend to be the same.
Great hotel, but inflexible to accommodate bespoke booking changes”
Great hotel, great value for money, great location, great staff, but not great in providing a customer satisfying solution for arranging a rebooking of a non-refundable agoda booming due to medical (accident) reasons. Even proposing to move the date to when injury is healed with an supplementary payment to RC was neglected by the hotel, very annoying and not customer friendly.
Perfect and all staff are so genuine
Absolutely perfect in class”
From reception to restaurant, from room service to facilities, everyone is extremely friendly, professional and helpful. My dad and I are extremely pleased with everything arranged. Great room, fantastic food and beautiful city view. The only thing I wish for is to stay longer and enjoy the world-class facilities in Ritz Carlton. I definitely will come back, thank you for giving my father and I a joyful memory.
Excellent value ”
Check in was a bit bumpy, booked Mayfair suite, but wasn't offered executive floor check in. Besides that excellent value for all the bits and piece the executive lounge offers. Hotel is a bit older but well maintained with excellent room amenities and huge Space of 110 Sqm.
Ritz Carlton Mega Kunningan”
The Ritz Carlton Mega Kunningan is a lovely hotel. We took a suite this time and it was spacious and well appointed. The decor is getting a little dated, but that is the only thing we could find to have any sort of negative opinion about. The staff were fantastic, the food and drink were fantastic. Do yourself a favour and upgrade to the Club Floor as the Lounge is well worth the money.
Ritz Carlton is fantastic' Our stay at Ritz Carlton was a wonderful experience and the service was very professional and friendly. The room was large and clean and the view of the city was beautiful. A very memorable first stay for us both and we'll definitely be returning one day!
There’s a cockroach!!!”
At the beginning, my stay was good. The room boy helped me to bring my luggage. The room service also called me to check is everything ok? Yes, everything was ok until when I wanted to check out and packed my stuffs to my luggage. I was suprised there was a died cockroach near my luggage. I mean for hotel like ritz carlton, the expectation is so high especially the cleanliness. The staff has apologized to me but it was a bad experience to find died cockroach in ritz carlton hotel.
Great big rooms. Loved the bathroom, a bathtub with city view! Everything was clean and nice. Loved staying here.
Great hotel ”
Great stay Recommend
Big room and good Breakfast was good Costumer service was good Highly recommend
Excellent in all categories. Except that breakfast could have had more choice, especially for western food choice.
I think the best hotel in Jakarta. Was really inspire! Tasty food! A lot vegan and vegetarian food! Everything was nice. Next time exactly come again.
Quiet, comfortable, good facilities
This was just an amazing stay. The staff are absolutely wonderful! The hotel is stunning. A little dated but lavish. I genuinely cannot comment enough on how mind blowing the staff are. From the security guard to the housekeeping- All have such a wonderful warm way about them and they are just incredibly nice! Will definitely be coming back here!
great check in, this is my 2nd time had bad experience during breakfast in Asia Restaurant, the girl asked me to sign the paper when plate were in my hand, and wrong posting from Asia Restaurant also 2 times during my stay
We love the big room and we asked for the tent! They prepared some kids activities books for drawing which is very nice. The food are great and also they provide complimentary ice cream for kids! However, we stayed there over the long weekend bcoz we saw the review on the internet that it is one of the best choice of hotels with kids activities. Turn out that it only happens occasionally and we are already going to check out. So it is not every weekend or Saturday.
Amazing Location and Great Value!”
Located in Mega Kuningan, the hotel is conveniently located to malls such as the Lotte Shopping Avenue. Just 45 minutes by car from the airport, the hotel is well connected to most road and rail links. The first thing that struck me was how warm and attentive the staff were. Also, my room was really spacious, and I had a great view of the city. Free wifi was also available throughout the property. Despite the warm and humid weather, the air conditioning system was able to maintain a comfortable and cool temperature throughout my stay. The hotel also has an outdoor swimming pool, and a fully equipped gym, for all guests 24/7. An overall great stay with Ritz-Carlton Jakarta, Mega Kuningan.
Excellent Services and Great Location!”
Lovely Smile all the times with all staffs including security guard! Room is feel warm ambient and clean! Good Location, walking distance 10mins to LOTTE shopping mall Swimming Pool is great, but a bit disturbing by the AirCon ventilation machine
very good service, when I checked in they allowed a very late check out due to my late night flight. good breakfast and buffet dinner. Very nice place with a very reasonable price. A little difficult to get to due to the Jakarta traffic
Nice hotel but not convenient due to exagerated security policies and lack of staffs”
Nice hotel but not convenient due to exagerated security policies and lack of staffs. The swimming pool are meant not for adult. Truely kids swimming pool. Highly mot recommended for business traveler
Lovely stay, hotel was clean and nice. Room was huge and bed is very comfortable. In room dining was great too. There is a few places walking distance around to get your coffee and a little shopping done.
Ritz Carlton Customer Service saved the day!”
I book via Agoda and was given a confirmation for the room. Charges were deducted but when I arrived at the hotel. They told me that NO ROOM WAS BOOKED BY AGODA under my name. Finally, they gave the green light to let me have the room first, upgraded and sorted out the matter with Agoda. I only received the booking voucher at nearly 10.30 pm.
prior stay staff call me to confirm and to make sure if i have any special request, and after we left, staff email me if i leave notebook inside the room which is probably other guest after us, very satisfied
Not getting the twin bed as ordered”
We dont have the room as ordered and stated in the booking, the twin bed is full and we got the king bed with 2 young childreen is not perfect. But everything else is perfect, condition, cleanliness and staff was totally 5 star experience.
best hotel ”
i was staying here with my girlfriend, we spent a very nice christmas dinner together by the pool and it was very romantic, the staff help me with my surprise present for my special lady and the night went very well
A lovely 5 stars hotel in the heart of Jakarta ”
Ritz Carlton Mega Kuningan located in the heart of Jakarta, near many embassies and of course shopping center. I like its swimming pool which enhanced with Balinese style gazebo. Buffet breakfast was nice, even though salmon wasn't so fresh but all other were delicious. Very big and clean room with all 5 stars facilities you can expect, even Ritz Carlton chocolates, as usual. Staffs were friendly and helpful. But one GRO staff didn't really have a good collaborate with a bellboy about my free transfer to Pasaraya. I love their security system. Will come back for sure. Thanks, Ritz Carlton Mega Kuningan.
5Star with room for improvement”
Had a pleasant stay,minor disappointment when arriving by taxi, huge security check of the car but no one helping out with luggage entering the lobby, some areas of the Hotel need renovation, rooms are old but 5Star like. Great Breakfast Buffet but very disappointed on behavior of staff when arriving last minute for breakfast. Overall still worth a stay.
We choose Ritz-Carlton cause of the size of the beds. We choose its twin beds which is 2 queens !! That is great for group like us (more than 2). The breakfast is excellent, many variety. The location is also a plus, although yes...traffic jam area, but that is all over Jakarta ! We love the AC and the hot shower is perfect. We definitely will go back to Ritz !
clean, comfortable, truly 5 star”
The Ritz Carlton did not disappoint. The staff learned my name before the end of the first night. It is within walking distance of a variety of restaurants. There is a quality discount mall 10 min walking distance.
Hotel with truly excellent service”
a five star hotel with truly excellent service where the staff are welcoming you right from the front door all the way to your room. food is average but overall a true five star hotel with five star service.
great hotel ”
The hotel is great, that is the reason why i always choose Ritz Carlton as my first hotel destination. The location, hotal facility and room is all perfect. Just one point made the journey not 100% satifying is the hotel only prepared one room for 2 of us which i blocked 2 rooms on Agoda. But the problem was solved when i called Agoda customer service and they informed to the hotel directly. Tks for the effency.
great hotel with legendary service”
our stay was flawless. from the moment we arrive, the doorman welcome us courteously, the reception was quick without unnecessary fuss and the checkout was even faster. the room cleanliness top notch along with the bathroom, though the wir could be a bit bigger but it works fine. and lastly, the reception giving us the corner room so our view from the room is superb. all in all, i would give the hotel 5 out of 5 star rating
high class hotel”
very good staff , food, clean good clean every day and on time ,great location in quite area and high class people,very security,new hotel, new furnture and new enery thing , it nice for couple romance or conferences , has a good spa , swimming pool , and excirsie hall , good staff reception , close from all malls , supermaket , close to trasportation , and airport . , rooms ,
Large luxurious hotel with affordable price”
Since I have 3 children, I always need a bigger room & bigger bed. This hotel serve both! The brand is a well-known for luxurious stay, but it's kind of affordable because you only need a room when every other hotel in its class required you to book two rooms. And the rooms are nicely furnished and well maintained too. Not to forget the Bvlgari they provided as toiletries & amenities.
I would stay in this hotel again despite not being satisfied with the room's cleanliness. I found strands of hair in the bathtub and cotton buds were used.
One of the best hotel in JKT”
Worth the stay and hotel happily offer a bigger room (corner lot). Did not explore more due to lack of time but worth revisiting, highly recommended.
Good hotel. Warm greeting. Kind staffs. Perfect location. Recommend !!!
Good & Nice Hotel”
The food was good, nice big room , enjoyable to stay & the staffs are very attentive and helpful.
If you are looking for a five star hotel with strategic location which can fit up to 4 people in a room with just right rate, then this hotel is good for you
one day at Ritz carlton jkt mega kuningan”
so nice place hanya 1 mlm menginap , kesannya...excellent ... baik room, pelayanan, kebersihan, fasilitas nd lokasi yg strategis, etc. jd ketagihan unt next time kembali kesini lg.
Nice hotel, standard fare Ritz.
Best money for value hotel in Jakarta. The room was very comfortable and staff were excellent. Made my stay enjoyable.
Great price with 5 stars hotel”
The location is in central area of Jakarta. It is a five star hotel with the lowest price that you can find in jakarta
No back up plan”
Five stars Hotels but no back up for black out. I had back to the hotel at 4 a.m but I Cannot go to my room because all elevator were off and no back up. I am so sleepy and tired but the hotels cannot give me back up plan..
Poor food and aged”
Food was acceptable but extremely poor for a 5star plus hotel. Food lamps only partially warmed food. There was variety but for a Christmas dinner it lacked any festive flavours. The all day dining has a very tired look and staff needed to be more upbeat...rather than tired the same as the decor. The property is overpriced for a similar experience at IHG hotels. Too much money for very little service. Room was large and clean, expected for a 5 star. But alas that's as far as it goes. I would say check in staff were polite....but overall the experience lacked any cheer or even presence. No music in lobby. Almost resembled the underground in Moscow...quiet and cold. I have worked in hospitality for some time, 20+ years and found that Ritz Carlton, mega kuningan to be not worth staying at, of which I will not again.
The room is very nice and spacious. The staffs are very kind and hospitable.
Best Service ever. love the big spacious room, always excellent service from Ritz staff and team
The basics you'd expect”
Really not complaining, it was OK, but not the best Ritz I've stayed in. Felt sort of dated. I think you could do better in Jakarta. But that said, it's a nice hotel.