As good as always ”

I was there with my friend for a long weekend, decided to go with Ritz Carlton as a safe choice. As expected, the hotel is beautiful, room is spacious, clean, nice ocean view from most of the rooms, good vibe; staff is all super nice. There is bums here n there but all in all 10/10. Hotel emailed me in advance, I shared them my flight information. We arrived Samui early at 9 am, staff picked us up at the lobby, the room was upgraded n ready in advance. My returns flight was 5pm, n it took ~ 15 mins to the airport, so hotel arrange free late check out at 3.30pm n send us to airport at 3.45pm. Everything is “Just in time” and perfect. From the room you can see beautiful sunrise in the morning, and at ~ 6pm you can see sunset from the lobby. Hotel has several restaurants if you lazy to go out after a long snorkeling tour. I heard pak tai was good, but we went to famous Supatra to support this local restaurant during the pandemic. Wish you all have good vacation in Samui

Perfection”

Fabulous experience. In my opinion, they have the finest piece of land on the island, featuring a variety of jaw dropping views. You get a bird's eye view of Koh Phangan from certain areas. I believe it's the closest you can get to Phangan from Samui. You also get the best sunsets on the island from the area beside the reception, and you should take some pictures there in the evening. Lots to do: snorkeling, kayaks, multiple pools, spa, mini golf, basketball, tennis, organized group activities each day. The breakfast buffet and the main pool are the best on Samui. The service and the rooms/villas are all that you'd expect from a high 5 star resort, and more. Staff went out of their way to give us an unforgettable experience.

Beautiful property with top notch staff”

Beautifully designed property with stunning sea views all around. Stayed 6 nights in an Ultimate Pool Villa and the views from the villa are incredible. Staff were exceptionally attentive - when my young daughter scraped her leg the hotel staff specially went out to town to get her additional dressings after we used up the ones in the first aid kit. Kids Club staff were incredibly patient and had many activities to keep the little ones entertained.

Great ambienti”

Somewhat isolated without a car but a great resort for the discerning traveler. We were there when the oceans were not that clean from pollution from other areas in burning. That staff are absolutely great and what you expect from a 5* resort..

Great service mind”

They have just everything you need, you can just ask or some you dont even have to ask

amazing hotel”

there is a nice place to family holiday at samui island , we enjoy this place !

Summer holidays..”

The ambience, service and the layout n designs of the rooms were beyond expectations.. the cons are: food.. as we are a big foodie, despite the huge variety of selection during breakfast , they could actually explore having to have halal meats options. And probably put the pork dishes to one designated area. As

Best staff ans great team work”

I was traveling there with my mom spending two nights and three days. The service was soooo wonderful and impressive. I enjoyed my stay so much!

最高!”

The staff was super nice and suprized me a couple of times. I have stayed in many nice hotels but this one is just amazing. The best hotel I have ever been. I will come back for sure.

最高!”

It was fine, the rooms were beautiful, but above all I would like to commend the hotel manager Maria .... The warm and personal service took care of every little detail. Thank you Maria we will meet soon. Basis family

best service”

upgrade room, nice service and yummy food

Best service ever! ”

Excellent room and service.

I like the atmosphere”

The beach is very beautiful. The Facility is all around and make me impress.

最高!”

Great. Staff're so helpful. Nice Place.

Best Luxury Experience”

Book one of the sea facing villas and enjoy a 5-star experience with your private infinity pool and a tub overlooking the vast expanse of the sea.

Totally great”

Great service great lication

Beach party vibe ”

Funky pool with party music, friendly happy staff. Found that waiting for buggies could be a bit painful but suspect not up o full capacity given only just emerging from covid for Thailand travel.

Great hotel in samui.”

Very large area of the hotel, need a buggy to go around. Great breakfast and room facilities.

Fantastic Service”

Watch out for hidden taxes. Agoda hides this in the small print. I paid about 10-15% extra than i expected. Agoda should have been more transparent. In the end i could have gotten a cheaper rate by going direct to the hotel. And if i did that i would have had loyalty points from the hotel too.

New resort, nice location and good service”

Everything is good except: - restaurants choices