人気エリアであるハイドパークに位置するシスル ケンジントン ガーデンズ ホテルは、ビジネス出張と観光のどちらにも最適なロケーションです。 この宿泊施設は、星の数4と評価されています。市内の人気穴場スポットまで0.5 milesと、極めて便利なロケーションです。 Art Work Space, Bayswater, Diana Princess of Wales Memorial Playgroundなどの周辺観光スポットやアトラクションへのアクセスも充実しています。
Thistle & Guomanはその質の高さと親切なスタッフによるサービスで知られています。シスル ケンジントン ガーデンズ ホテルではお客様のご期待以上のおもてなしをご提供しています。 館内では24時間対応ルームサービス, 全室Wi-Fi無料, コンビニ, 清掃（毎日）, タクシーサービスなどを完備しております。
ご滞在中快適にお過ごしいただけるよう、 厳選したこだわりのアメニティをすべてのお部屋に完備しております。 さらに、ご滞在中は当施設主催のさまざまなレクリエーションをご満喫いただけます。 ゆっくりとリラックスした時間を過ごせるシスル ケンジントン ガーデンズ ホテルは、ロンドンを訪れる旅行者にはとっておきの滞在先です。
深夜の午前１時に館内の火災報知器が鳴り、宿泊者が避難する騒ぎが宿泊中にあったが、従業員の避難誘導もなく、原因の説明も行われなかった（結果は誤作動と思われる）。 朝食の受付のスタッフの対応が悪く、長時間待たされた。 地下鉄の駅から近く、公園のすぐわきで立地は最高。駅周辺にはレストランや土産物店、両替商が多数あり、便利。室内は清潔で、朝食のメニューも充実していた。
This is our fave hotel everytime we are in London yearly. We love its location as it is right across Hyde park and near Queensway where we always frequent the chinese restaurants there. There are lots of grocery stores nearby too and the Queensway subway station. The hop on hop off bus stop is also just across the hotel. You can even walk to Oxford street if you're up for the exercise! 😉 We also love that its near the Kensington garden. What else can I say about this hotel?! Thumbs up!
Dear Maria, Thank you for your amazing review, we were delighted to read you had a great stay and you enjoyed the location. We hope we can welcome you back to the hotel very soon again.
The Thistle Kensington Gardens is in a perfect location...very close to two subways and across from the gardens. The hotel is spotless and the staff extraordinarily nice and helpful The rooms are expensive and really micro, breakfast was good but should have been included in the price,
Dear Jon, Thank you for your nice review, we were delighted you enjoyed your stay and the location. Thank you especially for the kind words for the team which I will be delighted to pass on. The hotel has different package you can chose from with one also inclusive of breakfast. We hope we can welcome you back to the hotel soon again.
I love to run so location in front of Kensington Gardens / Hyde Park was great. The well-stocked Waitrose outlet at the petrol station just steps outside the hotel which closes at 11 pm nightly was most convenient and I had access to fresh fruits, Evian water and sandwiches. My room was clean and front desk staff, Susan and her male colleague were most helpful. Room was very clean and water pressure from Grohe taps were good. Changed towel and toiletries were clean. Although sometimes housekeeping staff was not very responsive and lack initiative, this was a minor inconvenience if planned in advance and instructions write down as reminders. I have stayed in many hotels across London from the Ritz to other properties. The convenience to authentic "Gold Mine" Chinese restaurant and shops, not to mention the ease of Queensway subway Central Line will surely make me a return customer. I had a very enjoyable stay and smoke-free experience this winter.
Dear Raymond, Thank you for your wonderful review and your kind words for Susan and the team. We were delighted you enjoyed your stay. The location is ideal being in central London but having the park for a walk or run is great to relax or switch off after a busy day. We hope we can welcome you back to the hotel very soon again.
Perfect location right opposite the beautiful Kensington Gardens. Few minutes walk frm tube station”
The location was perfect for travellers who wish to have morning walks or views of Kensington Gardens. And it was located about 5 mins walk from the nearest tube - Queensway. The buses by the bus stop wil bring you straight into town - Oxford street and all. The hotel was quite easily noticeable from the main Bayswater Road. One thing to note though, there is a petrol station exactly right below the hotel (which was not there many years ago) and this might put off some people who are quite cautious about living right above potentially flammable substances. Other than that, the hotel room is decently decorated, very clean and even has a Nespresso coffee machine.
Dear LENNY, Thank you for your nice review, we were delighted you enjoyed your stay and highly valued the central London location of the Thistle Kensington Gardens. The petrol station has been on the main road just before the hotel was build but they have now also put a convenience store with it. As you can imagine there are extra fire and safety precautions which both the hotel and the petrol station apply to and are regularly checked. The moment you entered the hotel you probably did not realise any more that it is there. We do hope we can welcome you back to the Thistle Kensington Gardens very soon again.
Houskeeping and overal service needs to improove. Bathtub outlet glocked but no response after several calls to front office and housekeeping. One has to constantly asked housekeeping....where is my water, pls refill the coffeee making facilities, pls vaccum clean my room, where are my fresh towels and so on
Dear Ms Gaisbauer, Thank you staying with us and taking the time review your stay with us. It was disappointing to read that you were not fully satisfied and especially with our housekeeping department. All our rooms are service daily and again it was disappointing to read you found the quality not to your satisfaction. We strive for a high standard in cleanliness and we would have liked to see the areas you were not satisfied with. The hotel provides amenities like 2 bottles of water per day but if you require more, it is available either in our bar or via room service. Regards to the towels, we will replace them if you leave them on the floor in the bathroom, however we do our part of the environment so if you leave the towels on the hanger we understand you will reuse them. We are sorry this was not made clear to you. We do hope we can welcome you back to the hotel very soon again.
First impressions were not great - the building is unexciting, the lift so small, the lobby dark and uninviting. Once I settled down into my room though, I loved it. We had a great view of Hyde Park. The rain shower was so gentle, oddly nothing like any hotels I’d stayed at. The location is great, about 5-10 min walk to Queensway and Bayswater tube station. There’s also bus 94 that you can take to Piccadilly. So happy with our stay!
Dear Rafidah, Thank you for your nice review, we were pleased you enjoyed your stay and the location and hope we can welcome you back to the hotel very soon again.
Near Hyde Park”
and there are a lot of chinese food at Bayswater area
Thank you for your nice review, we were pleased you enjoyed your stay and the location and hope we can welcome you back to the hotel very soon again.
Great Location and great Hotel
Dear Nikolce, Thank you for your wonderful review, we were pleased to read you enjoyed your stay and hope we can welcome you back to the hotel very soon again.
Staff and support”
Throughout our stay from the moment we arrived the staff were extraordinarily supportive and provided us with great service. Friendly, focused and committed to our enjoying our stay. Well done to the team and a great venue to stay at for a reasonable room rate!
Dear Kay Thank you for your wonderful review and our full marks. We are pleased you had an enjoyable stay and we hope we can welcome you back to the hotel very soon. We will pass on your compliments to the team.
Stay for 2 night here was incredible, easy access near queensway tube and bus station plus plenty of restaurants nearby. Definitely will come back when we are in london. The staff was friendly too. Thanks thistle kensington
Thank you for your wonderful review and we are delighted that you enjoyed your stay with us. We will pass on you compliments to the staff and we do hope we can welcome you back to the hotel very soon.
Great location for People who love a morning run.”
Thistle Kensington Garden locates just opposite the famous Hyde Park. Walking or Running in Hyde Park is very refreshing and highly recommend. The location of the hotel is very convenient since it is very close to Queensway tube Station and Bus stop. The Room is stylish and comfortable. Highly recommend.
Dear patrakit, Many thanks for your wonderful review and your compliments about the Thistle Kensington Gardens at its Location. We do have a lot of our guests going for a morning or evening run. We hope we can welcome you back to the hotel very soon.
Great location... no regrets!”
We enjoyed our 10 day stay at the Thistle Kensington Gardens Hotel because it was situated along Bayswater Road and was right across Hyde Park! There were several groceries nearby and my fave was that it was near several good chinese restaurants since I'm a chinese food lover! The hop on hop off bus stop was right infront of the hotel too! Location wise, it was great! The executive room we got was a tad small for the price they charged for it! Buffet breakfast was alright though it didn't have any bacon servings. One could have a cheaper breakfast meal at nearby restos along Queensway. Tube stations were also just walking distance. I particularly love that we were able to stroll in Kensington gardens/park as well which was refreshing! We don't have that much clean park from our country so that was a good change. And oxford street was just a fw bus stops away for some great shopping! I would stay here again next time!
Dear Maria Thank you for your review and we are glad you enjoyed your stay with us. We do hope we can welcome you back to the hotel very soon.
Location and facilities”
The location of the hotel is very convenient to go around , close to 2 underground stations and a lot of restaurants nearby. Hotel 's facilities is very good , bed is very comfortable , bathroom is very good.
Very good location.”
Hotel is very near Queensway station (5min)& Baywater(8min). There is a lot of good chinese food 2 streets away. Hotel breakfast was ok. Rooms are clean. We upgraded our room to executive at GBP20 more per night as the deluxe room was too small. After putting 2 luaggages, there is no room for walking. Highly recommend the executive room. Nice place to stay. Will return for future visit.
Helpful staff excellent location”
Our first stay at the Thistle hotels. Check-in was smooth with friendly front desk. The location is superb - the hotel is right next to kensington park and only 5 mins walk from queensway station in an area with plenty of nice cafes and restaurants. The standard room is small but tidy. One critisism was the plumbing of the building. The sink was partially blocked and the toilet was blocked but the staff was quick to react (special thanks to the gentleman who fixed the problem at 12 midnight). Our room was on the 8th floor so it was generally very quiet at night and we weren't bother by the traffic from the gas station next to the hotel. Overall we had a pleasant stay thanks to the friendly and helpful staff.