Although the view on the sea is perfect, the size of the apartment is good as well, we had no internet for 3 days. Unfortunately my job does not allow me to be away from a good wifi system for so long and this is always the first thing that I Ensure is available. It was advertised "Wifi in all rooms" but we had no wifi working out of the 3 days.
Apart from the young lady at the desk the service was poor. The breakfast was horrific and, passed 5pm, no service at all, no bar, no restaurant so we had to take the car and drive every night, for about 20 Minutes, before to find areas with restaurant.
It also mentions "Parking" which is in fact a small area in the jungle....
For half the price it would have been ok.
2016年2月 | 2泊滞在
Should not be rated as a 5-Star Hotel”
The location on the sea
Our stay was horrible. When we arrived at 19:30 the reception was already closed. The security asked us: "What do you want here?" After 30 minutes an employee from the reception arrived by motorcycle. The whole resort seemed to be under construction and disordered. The restaurant and reception closed around 17:00 every day. There was no room service, no bell service and no telephone at all in the room. The rooms equal a 3-star standard, simple and clean. The service was very poor. All in all a bad value and totally overpriced in comparison to other hotels on Koh Chang.
2016年2月 | 4泊滞在
No service ”
We arrived there late evening and there was only one security guard until a receptionist was called. There is no room service and breakfast is disappointing. The building is still under construction. You may want to go another hotel if you want to have a full holiday.
Wonderful location and a huge property but not maintained very well. The beach was not clean on the day we arrived. we could not enter the beach as it was dirty, they cleaned the beach on the last day when we were leaving. in the evenings, the pool and garden area lights dont get switched on timely. There was no massage facility available. The hotel restaurant is open only during the day. There is fisherman's village nearby which is a good place to have food and do some shopping. The location is very far away from the pier, we took our car and after reaching the island, it was a 40 minute drive. rooms are spacious and clean. overall not worth the price !
2015年12月 | 5泊滞在
A hotel with possibilities”
We were a big group of 9 people, adults and children. The apartment was great, but unfortunately the dish washer did not work during the week. Even if they said that they would fix it they did not. The pool area was very nice but unfortunately the water ruined all our swim suits (9 people) due to too much chlorine. The beach was nice but dirty and unfortunately the water was not swimmable according to management.
2015年11月 | 1泊滞在
comfortable,super sea view,quite,release good place or have family life.
exactly beautiful resort,quite and relase good choose,very near have shopping point,resauture,seafood,pier and go other island snokling.
2015年10月 | 1泊滞在
View Balcony , The bridge and Swimming Pool
2015年10月 | 3泊滞在
Too much with 5 stars. I would say 4 max”
Full furnished service apartment
Room is OK but facilities and services need significant improvement.
- Hotel is half way done without elevator
- parking lot is just a dirt place
- Wi-Fi, yes, there is but not working well. I used phone 3G all the time
- No one is on standby outside working hours - spent a long time to find some help to check out
2015年5月 | 2泊滞在
Room size, quiet, private
Rooms are big with a great balcony and a nice view of the ocean and have fully stocked kitchen
2015年6月 | 2泊滞在
Beautiful location to stay away from crowded world”
Room, pool and location are excellent
It was excellent. Because of its isolation and limited access to restaurant you should have an alternative arrangement to move around. Almost nobody will be there from hotel authority at the location after sunset.