This was our second time staying at the Trop and it really is a good option for Vegas. Really good facilities, a cool casino and the rooms are well decked out. We were hoping to upgrade our room, but this was cost prohibitive. A great place to stay.
2017年11月 | 5泊滞在
I wish they have a free wifi
2017年7月 | 1泊滞在
It was great. The receptionist even made an exception for my friend, 3rd party, to stay without charging us fee. She didn't ask any question considering my ex-husband booked it in his name and he wasn't going to be there to check-in. Overall, it was a great stay!
2017年9月 | 2泊滞在
nice pool! a little far from the main shopping area
2017年11月 | 1泊滞在
Terrible customer service and unexpected fees”
I travel quite a bit and don't consider myself particularly picky, but this was a very disappointing experience. Customer service was abysmal: very long lineup for check in and check out (15-20 min). No attendant at the front door to give me directions regarding parking (or to inform me of the supposed "free" valet service). Misinformation from the concierge regarding tickets/box office opening. No prior indication that the pool was seasonal and thus closed. And the kicker: an almost 40$ "resort fee" that was not included nor advertised in my booking with Agoda. What did the resort fee get me? "Free" unlimited local calls, use of the fitness center and business center, and wi-fi...all of the things that most hotels of this caliber include. So much for the "free" parking that was part of my decision to take this hotel.. Location on the Strip is excellent. I guess that is why they can get away with such poor service.
2017年6月 | 3泊滞在
Outside of having to walk a country mile to get to our room. The area was quiet and still had the Vegas appeal. If you're looking for something a little less just-turned-21, but still awesome and clean...stay here
2017年5月 | 1泊滞在
Very good ”
2017年3月 | 4泊滞在
Its my first choice for Vegas hotels love the location and ease of parking compared to the larger resort type hotels. Stayed at several other hotels in Vegas but always seem to come back. Enjoyed our stay once more. Great job.
2015年7月 | 3泊滞在
Very happy with this hotel!”
Really good value for money and located in a part of the town which was handy to the airport and to the strip.
2016年7月 | 5泊滞在
Decent hotel and casino but definitley not the best.”
I enjoyed my stay at the Tropicana. Maybe a bit too pricey. I will try another hotel next time.
2016年5月 | 6泊滞在
Childhood dream realised - but some disappointment”
Since I can remember, it has been my dream to visit Las Vegas - seeing it in the movies and now actually seeing it was worth the wait. We visited to celebrate my 40th birthday and planned this trip over a year.
Don't get me wrong - we loved every minute in Las Vegas. The vibe, the culture and the non-stop glamour.
We arrived at 00.30 am. Checked in but was told that housekeeping was behind and that our room wasn't ready. We finally managed to get checked-in at 02:20 am. We had the impression that our room was released to someone else, despite being paid for, and we were made to wait for a quick clean to get a room. We were given a US$50 meal voucher while we waited and directed to the foodcourt - not worth the voucher.
Returned to the foodcourt at another time, and waited 40 minutes for a tuna melt sandwich. I had to make a lot of noise and ended up asking for a manager. The manager didn't refund my money as they couldn't find my order - but told me I could take the sandwich if I wanted. She offered a complimentary buffet breakfast in the hotel.
The buffet breakfast is anything but. It was not worth the US$21.75 my three other guests paid.
The hotel does not offer variety or good quality meal options. We took out meals at other casinos each day as we were not in the mood to wait, or only have limited options.
Our room was great! Very large, very comfy and great views. The only disappointing bit was the interconnecting door with another room that housed a group of very loud, pot smoking females. Although we were in a non-smoking room, I was surprised that the room next to us was not.
I also had additional charges on my check out which were not disclosed in any of my communication. I spent an additional US$300 on resort charges - not making it as affordable as I anticipated.
2016年4月 | 4泊滞在
Cons: Pool closes at 6pm sharp. Lobby is poorly ventilated, thus smoke is everywhere, reaching rooms even on 19th floor.
Pros: Beautiful pool area. Very nice Beach Cafe open 24 hrs with good food and reasonable pricing on the menu.
2016年3月 | 4泊滞在
Have stayed at the Tropicana on several occasions and have always been satisfied this time however really disappointed. I arrived at the hotel at 11am and was told my room would only be ready after 3pm accepted however was told to come back after 3 to check in they could not check me in until the room was ready, arrived back just after 3 with more than 20 people in line to check in caused a 40 minute wait not acceptable. The complementary water never got replenished the 2 small bottles expected to last 5 days. The room requested was non smoking however the room stank of stale cigarette smoke. Next years trip to Vegas will consider another Hotel. Disappointed.
2015年12月 | 1泊滞在
Nice hotel near on the strip
2015年12月 | 2泊滞在
2015年4月 | 3泊滞在
Great value for money”
Big rooms, nice and clean, great location, staff helped book tours
2015年7月 | 3泊滞在
Non-smoking unavailable upon request”
Location, Pool, Clean
Although I booked a non-smoking room, there wasn't one available upon check-in. Even after advising the hotel that i was an asthmatic i was advised that a non-smoking upgraded room was available for an additional fee. I feel as though my request should have been honoured without a 'fee' given i originally requested a non-smoking room. Lift your game Tropicana!
2015年6月 | 1泊滞在
location is great
We were really disappointed and upset during our stay in Tropicana. We booked a room with balcony and pool view in agoda (which was charged differently from a standard room without balcony and pool view). When we checked in, the staff asked if we want two beds or one bed and said he would offer us a room with a nice view. Yet, after we entered the room, we were shocked that there was no balcony, and the view is towards the strip instead of the pool. We called the front-desk and the staff said they were running out of rooms and could not arrange us the room we booked. We asked for a refund but the staff declined and said all they can offer is food and beverage coupon or a different room (also without balcony or pool view). Without other choices we did accept the food and beverage coupon (USD50) at last. We felt not respected.