Dear Mr. Katsunobu, Firstly we would appreciate for your kind willingness to spent your time for documenting your feedback as we see every review as an opportunity to continue improving upon our commitment in order to exceed customer expectations. We are sorry to hear that your first experience has not lived up to your expectations. We will certainly have it as our constructive feedback for better performance in the future. May you might provide other opportunity to invite you again to re-new the experience at Viceroy Kind regards, Viceroy Bali
2泊滞在しましたが、非常に快適でした。スタッフは親切で、対応は申し分ないです。日本人スタッフの方の対応も良いです。特に、部屋のプール、レストランカスケードからの景色は最高でした。 ウブド中心から遠いですが、お迎えも含め送迎あるので不便はなかったです。ただ、歩ける距離ではないので、うろうろした人にはむいてないかも（このクラスのホテルに泊まる人はおこもりかと思いますが）。 あと、非常に虫よけにも気を使っており、クローズリビングなので気になるレベルの虫はいませんでしたが、虫はゼロではないので、虫が絶対にダメなひとにはきついかも。でも、虫が駄目な人は、そもそもバリが向いてないと思います。バリでは虫がいないレベルのヴィラと言えると思います。
写真にあるとおりの贅沢感が味わえるホテルでした。 細かいところでは ・部屋にiPod対応のオーディオがついていた ・コンセントの数が多かった ・タオルがたくさん用意されていた ・プールサイドが気持ちよかった など。 ちょっと気になったのは ・部屋が夜少し寒かった ・湯船や洗面台に虫がちらほらいた（外なので仕方ないのですが・・・） エステもよかったし、レストランでの料理もとてもおいしかったです。
山あいの田んぼの真ん中にある静かなホテルです．大人の方で，特にホテルステイをメインにされる旅行の際は，是非お勧めのホテルかと思います． プール付きの静かな部屋とカスケードレストランの朝食とディナーを楽しむだけでも十分なくらいクオリティーは高いと思います． ウブド市内までは無料送迎もありますし，どこに行きたいと言えば連れて行ってくれました． とても，ゆったりした贅沢な旅行が出来ました．それと，夜には蛍が見れました．
1泊だけしましたが、すばらしいの一言につきます！ Villaは天井が高く、部屋も広くて新しくセンスの良いお部屋で、スタッフのサービスもすばらしかったです。またCascadeレストランも日本のフレンチと比べると正直味は落ちますが、Baliのすばらしい景色を眺めながら食べるのは格別でした。ウブド市街地からは離れてますが24h無料送迎してもらえるので、移動も苦ではありませんでした 値段は何泊もできる値段ではありませんが、またぜひ行きたいな。
カマンダルホテルの奥に位置しています。ゲートをくぐるあたりから既に特別な感じ。 テラスヴィラに宿泊しました。お部屋は素晴らしく、テラスで食べる朝食はかなり幸せな気分に浸れますよ。スタッフは皆親切で、ウブドへのトランスポートも便利でした。 ９月頭に３泊宿泊しましたが、他の宿泊者をあまり見かけませんでした。パブリックプールもほぼ貸し切り状態で、贅沢な時間を過ごせました。噂のレストランも美味。また利用したいです。
何度もバリに訪れていますが、このホテルは最高でした。 部屋の綺麗さ、ゆったりとした部屋、ヴィラ内のプールなどプライベート空間が充実しており、又従業員スタッフなどの質の高さはウブドで1.2位を争うホテルだと思います。 残念なのは朝食レストランで、注文を忘れられて時間がなく食べられなかったこと。 ただし、日本人のスタッフの対応が素晴らしかった。ウブドにとまるならこのホテルと 何人にも勧めました。
短所：ウブドへ行く直前へホテルの日本人スタッフに観光のポイントを聞いた所、「質問が漠然すぎて、回答できない」と返信がきました。さらに詳しくメールを送りましたが、それでも漠然としているという理由で答えてもらうことはできませんでした。現地に住んでいる日本人の視点での観光ポイントを知りたかったのですが、できませんでした。サービス業の方のメールとは思えないメールで驚きました。 2泊目、トイレ・シャワーの掃除がされていませんでした。 朝食付で利用したのですが、部屋でとると、US$10かかりました。 中心地からかなり離れているのですが、無料の送迎サービスはありません。有料サービスはありますが、かなり高めの設定です。 長所：新婚旅行で行ったのですが、バラや花の首飾りが用意されてあり、嬉ったです。 夜、蛍が部屋にきて、綺麗でした。
タクシーに過剰な料金を払ってしまった事をフロントの方に言ったら、ドライバーを探して取り戻してくれました。海外でこんな対応をしてくれるなんてかなり感動！！ レンタル自転車のサドルが堅過ぎて、お尻の骨が痛くなっちゃいました。 それも良い思い出です(笑) 次回はレンタルバイクに挑戦したいです。
今回は、女三人旅でした。 着いた時間は夜だったので周りも真っ暗だったのですが、朝起きてみて景色の素晴らしさに感動しました。 それからｅｘベッドを入れて頂いたのですが、部屋が広いのと天井の高さで全然狭さはかんじませんでした。 また、ショッピングエリアまで無料送迎があり良かったです。 ありがとうございました。
本を読んだり、のんびり過ごす、とても静かなのでホテルの中でくつろぐには最高です。レストラン カスケードはコースで1万円くらい、山の中で食べるフレンチとしてはまあまあです。 シャンパンもヴーヴクリコやモエなど、東京のレストランと同じ様な品揃えです。
ｳﾌﾞﾄﾞの中にありスタッフがとても、笑顔です。フレンチはとてもおいしい。食事は高いので長期滞在で利用するには、厳しい 長時間、お湯が出ない。 冷蔵庫の中はフリードリンクで嬉しいですね。
部屋から出たくないほど居心地のいい、ゴージャスなホテルでした。 特に朝目覚めてブラインドを上げるとウブドの山々の霧がかった美しさは絵のようです。ウブドに居るんだ〜っていう感動がこみ上げます！！ カップルに最適ですね....次回もここに泊まりたいです。 スパも良かったです。ハイティーは２人で一つでいいですね。食べきれないです。
Viceroy Bali Hotel”
お湯の問題さえなければ、全体的には満足できるレベルです。 全部屋同じ問題があるとは思えませんが、お湯だけは注意が必要です。 spaは設備に見合った質の高いものだったそうです。 渓谷の眺めはアユン川よりはスケールに欠けます。
very expensive but service is phenomenal, breakfast was great and a wonderful deal since it is included. I loved Ubud, it is so much more relaxing and nicer than the beaches and seminyak. Would stay here again
I’ve stayed at many 5 star hotels around the world and this is at the top. Flawless and the view!
Dear Mr. Jonathan, We appreciate your positive feedback on our hotel. We are glad that you have enjoy everything about your stay at Viceroy Bali. We are committed to providing an exceptional experience to our guests and exceeding their expectations. We hope you provide us with the opportunity to welcome you again on your next stay in Bali. Kind regards, Viceroy Bali
Perfect for Honeymoon :)”
We recently stayed at The Viceroy for our honeymoon after wedding in Bali. Our stay was so peaceful and romantic. The private villa we had overlooked the forrest and had a lovely heated pool as well. The room was very comfortable and had great facilities including filtered water from the tap so you could brush your teeth without having to use bottled water! The staff were so lovely and attended to our every need. The shuttle service was fantastic as we were able to be dropped in the city centre free of charge every time. Overall the ambiance of the hotel was so lovely and tranquil. We would highly recommend to anyone wanting some alone time!
Wonderful stay. ”
Perfect location if you're planning to stay in Ubud. Quite and private yet not far from famous attractions in ubud such as monkey forest, ubud market, rice terrace, etc. Staffs are very professional and friendly that makes you feel welcome and all time. Cascades restaurant is a must to try during your stay. View are superb. No words can explain but to experience it yourself! Thumbs up for Viceroy Bali!
Dear Katrina, We appreciate your positive feedback on our hotel. We are happy to hear that you have an enjoyed stay with us and that you particularly enjoyed the services, location and the view as well. We are committed to providing an exceptional experience to our guests and exceeding their expectations. We look forward to welcoming you again to our sanctuary in paradise. Kind regards, Viceroy Bali
Truely amazing ”
Luxury hotel on the outskirts of ubud . The room are amazing , well appointed , very luxurious with views over the treetops . The staff are the heart of this jewel of a hotel , very friendly and thoughtful . A truly memorable and magical experience .
Romantic Getaway - Resort due for Upgrade”
I've always wanted to stay at the Viceroy - we stayed in a Pool Villa (the last one on the block). Our bathroom was huge and spa-like. The bedroom was a bit dark. The prestige of the resort doesn't disappoint and the breakfast is really good, but the resort is quite small, a bit old and lacks facilities. The staff was very friendly and made special arrangements for our anniversary. Overall we were very happy with our stay here, but you can get equally nice views and accommodation at a fraction of the price in Bali.
Amazing hotel and amazing staff The staff is very sweet and professional. Hotel on cliff and view is awesome Stay at a terrace villa. Don't get the other villa type or u will be disappointed with the view and pool
Great hotel if you are looking for full luxury”
Coffee machine was rather old and that made a lot of spills which we were very disappointed at for this grade of hotel. We wasted time for this matter. Other than that if you are looking for full luxury, it is a great hotel. This was the only hotel that came with TV, ipod speaker etc among all the other high grade hotels we stayed in Bali. If you need such equipment, we recommend this hotel.
A one in a lifetime experience”
Super pleasant experience, of course not affordable for everyone but at least once in your life you have to do something like this. The infinity pool is awesome in front of that jungle... the rooms are so nice also... everything.
An amazing get away in Ubud”
The Viceroy was the perfect hotel for a birthday getaway! Quiet, set in the remote hills of Ubud, yet close enough to the center of town to get there when needed. Stunning infinity pool views as well as a private plunge pool in the villa. Traditional Balinese architecture supplemented by modern conveniences. The staff was extremely attentive, and we had every need met with exceptional service. I would highly recommend that you pack a few books, and plan of staying in. Also enjoyed the spa, with a traditional massage and body scrubs.
Best stay ever”
We can honestly say, this was our very best hotel/resort experience to date (and we have visited quite a few amazing hotels before we must add). To start with the hotel location. In the middle of rice paddies built in a gorge with amazing views from almost every room. This makes it a very relaxing environment with only nature and local villagers to look at. The rooms are amazing. All rooms have a private pool from which you can enjoy the views. We initially booked a terrace villa but upon arrival we were upgraded to a Viceregal villa. This is a huge secluded villa and when inside one can imagine being alone on the planet with nothing more than a private pool and an amazing view. The room is very clean and well designed. Nice furniture, spacious bathroom and good electronic features such as an iPod docking station (when spending so much time around your villa it is nice to have some mucis playing in the background). Hotel staff is very friendly and speaks good English. Due to the fact that there are only 25 villas or so, hotel staff can take time to make your stay a little more personal. They make time to have a chat and are genuinly interested in their guests. Especially food and beverage manager Stephane is very helpful when it comes to dining. He shares recommendations about the food and wine, a job well suited for a Frenchman obviously. The quality of the food is amazing. One can have great dining experiences starting already in the morning with breakfast. A la carte breakfast with an amazing choice of dishes never seen before. Lunch and dinner offer a wide variety of the finest cuisine accompanied with a huge choice of wines and other beverages. (only remark is that at some points the food and beverages are slightly overpriced, but that is what one can expect in top quality resorts like Viceroy Bali, so no serious complaints there). Overall this has been an amazing experience (still regretting that we did not book for 3 or 4 days instead of 2). We are seri
Balinese European Modern Hotel”
this hotel is very modern and luxury, and the gazebo is beautiful and it is located in front of our room with terrace and private pool, and the room is very large and the decoration is very modern and new, clean and bright. i love the small small things they provide like a small cake inside a small container put on the bed, the breakfast provided that can be delivered right to our room and we can enjoy it on the gazebo while enjoying the view of the private pool, have the dvd player and also the dvds, coffe maker, etc...
Every one from the very first moment of my arrival at the airport where one of the staff picked me up to the very last one dropping me off there again was extremely friendly, helpful and giving you the impression that you are a special guest diving into the luxury they have to offer at their hotel. I will definitely try to come back it was so enjoyable for me!
Not good value for money”
We stayed at other high end hotels in Bali and had much better experience. The pool suite room type is very strange. The bathroom is outside and not connected to the bedroom. I would stick to the Mulia or W Bali for better service and better overall value.
Dear Mr. Benjamin Hier, First of all on behalf of Management and Viceroy Team we would like express our gratefulness and appreciation for choosing us as your special occasion “ Honeymoon “ whilst your holiday in Bali.Thank you very much for taking your valuable time to write a feedback of your accommodation recently with us. We really appreciate for the valued feedback since our guests' perspective is extremely important to us, It is a tremendous help for us to know how our guest perceive our services and where we have to focus on improvement as our commitment in order to exceed customer expectations We would like to respectfully apologize if at some points of Pool Suite Type did not meet your expectations. Management has been taken action for the areas where your valuable feedback highlighted the need for improvement Hopefully We will have second opportunity to welcoming you back at Viceroy Bali in the next future with better circumstances. Kind Regards, Viceroy Bali
This was our highlight of the trip to Bali for us. We are a family of 4 with two girls aged 11 and 9 and we have traveled global and have stayed at many amazing hotels and this one is right up at the top. If I could go back to Bali again, I would stay here again.
Excellent hotel with world class service”
Fantastic hotel. Spacious rooms with fantastic views. In villa pools are very well maintained. The hotel staffs are extremely friendly and are always their to make your experience a memorable one. The food is fantastic. If you genuinely want to unwind at a world class hotel then this is absolutely the right choice.
Paradise in Bali”
We were expecting 5 star service and amenities but we got 6 star attention from the moment we arrived at Viceroy Ubud. We were looked after by some of the most capable, engaging genuine staff a resort could be fortunate to have. It was an absolute privilage to be a part of the resort's family for our short stay. The design of the room was absolutely perfect, it was beautifully furnished and privacy was first class. The food was an incredibly experience. Many properties say they are "5 star" but having been at Viceroy and see how they approach their guests needs and requirements it would be a good idea for other "5 star" establishments to go there and see how it is should be done. Well done Viceroy, truly deserving of your recent Conde Nast award.
Super amazing Viceroy”
I stayed at Viceroy for 3 nights. It was my honeymoon and staff made my room very luxury. The owner and chief manager of Viceroy left a lovely letters to congrats my wedding. I am touched by them. Also every staff were super kind and they always smiled. I think they looked enjoying working at Viceroy. That was awesome. Room condition, cleaning twice a day, beautiful scenery, tasty breakfast(i admitted high quality of the food).. i think everything was perfect. However, i think chiefs of weekdays and weekend were different because when i ate breakfast on Sat, taste of foods was totally different. But I enjoyed them. Thanks for your amazing assistance and everything you offered us.
Short trip ”
Very good relaxing . Staff great Loved the new aperatif bar very colonial
Ubud couple trip”
Great Hotel. The food was amazing. The view of the jungle from villa 10 was outstanding. We sat and watched wild monkeys place in the jungle and then took a dip in our private pool. Our room was spotless and the staff were great.
Dear Mark, Thank you for taking the time to review us on Agoda. We are glad that you have enjoy everything about your stay at Viceroy Bali. We continuously strive to give our guests a perfect experience through providing excellent service and facilities. We hope you provide us with the opportunity to welcome you again on your next stay in Bali. Kind regards, Viceroy Bali
Amazing experience at Viceroy UBUD”
This was our first visit to Viceroy Luxury Villas and what an amazing experience. The property has been designed beautifully with quality fittings and immaculate gardens throughout the property. The most memorable impact however was the relentless friendliness and service provided by the many staff at the Villas. You will feel like the only guests at the property with all staff from the restaurant, the drivers, the cleaners and front of house making you feel so very welcome. Location and quality of property is obvious when you arrive but the staff made our stay.
Best stay and experience”
This is our second time at bali and first time staying at Viceroy Bali. It was an amazing experience. From the beautiful private villa, to the spa treatment and food, everything was top notch. Service staff were all very polite and helpful too. Would definitely be back again. ♥
Dear Goh, We appreciate your positive feedback on our hotel. We are happy to hear that you have an enjoyed stay with us and that you particularly enjoyed our service, location and facilities. We are committed to providing an exceptional experience to our guests and exceeding their expectations. We look forward to welcoming you again to our sanctuary in paradise. Kind regards, Viceroy Bali
The hotel is very impressive. Amazing villas, a lovely pool and friendly and accommodating staff. Over all we were impressed. The free shuttle into town was a good service as it's a little drive out of town. The breakfast was gorgeous and dinner at CasCades was equally nice. The only downside to the hotel was the amount of renovations taking place to expand. It would have been nice to know about these beforehand. This wasn't a huge issue, but was a little disruptive during the day time when trying to relax by the pool. There are renovations going on all around Ubud so I'm sure other properties will have the same issue. It's a shame as the Ubud charm and being at one with nature is slowly slipping away and the town becoming over developed.
Beautiful and superb”
The most amazing place we ever stayed at. The staff were absolutely first class from housekeeping, to the drivers, to the restaurant staff to the front of desk, all were absolutely fantastic! The rooms are beautiful and the views amazing. Can not recommend the Viceroy enough. Oh and breakfast was spectacular!!
Beautiful smiling service. Excellent food and drinks. The romantic candlelit dinner with paired wines was a highlight. As was the private infinity pool which spills over into the spectacular valley. The oversized shower and bath were divine. Our deluxe pool villa was totally private and secluded. We felt we were the only guests in the hotel. Airport transfers, Ubud shuttle service and golf buggies made getting around a breeze. From meeting our driver at the airport with cold towels and chilled water the whole experience was welcoming and luxurious. I highly recommend the Viceroy to any couple whom value true five star service and want to experience one of the worlds finest boutique hotels.
We stayed 3 nights at Viceroy, we have been travelling a lot to nice places but have to say this was one of the absolute best ones.There is nothing missing. What I did not know before we arrive was that there is a free shuttle down to Ubud town that makes it so easy. Staff is fantastic, would love to go back.
Great place amazing view, best service, perfect food in cascades restaurant, deserve a Michelin star ⭐️. There is a construction of new spa going on on the left side of the hotel, but it doesn’t disturb the relaxation. Current spa is very simple, however bath with lime and flowers if you do it at the Villa is very beautiful and romantic experience! Everybody is very friendly, true luxury place!
A beautiful resort. Heated private pool. Looking old a bit, but grand nonetheless”
We often come to Bali for our wedding anniversary. And we always select the best resorts/hotels we are interested to stay in for the occasion. This year, Viceroy is one of them. The first wow factor was seeing a helipad at its entrance. In the lobby I cringed when the receptionist greeted me with "mbak", which is an informal way of referring to a lady in Indonesia. She's not rude, none of the staff are. But when we stay in this level of establishment one would expect to be pampered and treated like kings and queens. Many other establishments at the same level do. We rented a villa with a private pool. It is very large, with an extremely large bed. Needs a bit more renovation. It has been renovated, but I think it needs to be renovated a little bit more. Breakfast was SUPERB. Classic menu with a twist here and there. Viceroy is the only place I know that has a private heated pool! That's a HUGE plus! Slept well and enjoyed our 15th anniversary there. Thank you Viceroy!
BEST HOTEL EVER!”
This place was a dream come true. We never want to leave. From the moment you get there till you check out, you get to experience world class service. They go out of their way to make sure you are happy. Thank you Viceroy for the best two day stay ever.
Absolutely amazing!! Beyond our expectations and more”
The hotel was spotless the staff were always so friendly and helpful with everything! The room was gorgeous and very private. The chocolates on your pillow every night would put the cherry on top of a perfect place. The food at Cascades was also to die for. The location was a perfect setting with the tropical forest infront of the hotel and the rice fields just next door. Thank you so much for an amazing end to our trip!
Amazing honeymoon ”
We loved Viceroy. We started off our 2 week honeymoon in Bali and could not have been more amazed with the viceroy experience. The staff was incredibly kind and helpful. The hotel is something out of a dream. Thank you to everyone at the Viceroy Bali for making our honeymoon so amazing.
I stayed at the Viceroy on a recommendation and I was not disappointed. The hotel was very well run and luxurious with a wonderful attention to detail. The location is quite stunning looking out over jungle and the whole Ubud area was lovely. I can recommend a trip to the nearly Elephant park which was also a highlight. The staff were just wonderful and so attentive to every need and always with a warm Balinese smile. I cannot thank them enough as they made my stay so enjoyable If there was one thing that I would add it would perhaps be some fans in the restaurant as the climate is not just hot but rather humid too and that would refresh the air. Not essential but maybe a consideration for the future. Thank you for a wonderful stay
The Best Hotel in Ubud”
We stayed here for 12 days (My new Wife and I) and enjoyed ever moment. The facilities were very plush and location couldn't be better. The main feature was the welcoming staff that couldn't do more to help. Would go back time and time again.
We love the view and the management is taking care of the hotel well, means that the 10th year villa is well maintained. The staff were friendly, but for the rate as Vicerroy, wwe expect more friendly. The shuttle facility only have 2 points, again, we expect it would be more pick up/transfer points for such hotel.
Best hotel I've ever stayed at.”
First class service. The staff were amazing and could not do enough for you. The quality of the food is second to none. Beautiful setting and scenery. Would highly recommend and will definitely stay here again when we next visit this beautiful beautiful island.
Fantastic - but be wary of rack rate!”
Fantastic all round and would stay again. This was a bucket list holiday that came true. Be wary of advertised rates though. Dont pay more than $650.00 aus for a garden villa. When we got to hotel we were given a brochure which clearly showed actual room rates which are nothing like those advertised on hotel booking sites. Some sites advertise these rooms in excess of 1K per night.
Best in Bali”
the best way to spend our wedding anniversary. Beautiful hotel with friendly and efficient staff. The Cascade restaurant serves superb meals - breakfast, lunch and dinner. You can't do any better in Bali.
Couldn't ask for more!”
Viceroy Bali is the best hotel we've ever stayed in. Upon entering the hotel grounds, we were immediately smitten by the calm and serene surroundings. We got greeted with staffs that were ready to serve us anytime, we felt like prince and princess as they were very attentive to our every need! The amenities are complete and they're perfectly well maintained. The room was so spacious that it boasts its own private pool with a view of the forest, did i say the food was pretty awesome too? Yes, you get what you pay for! Viceroy Bali is perfect if you're looking for total exclusivity and relaxation. It's highly recommended and we couldnt ask for anything else. So kuddos to viceroy management and staffs! We cant wait to go back!!! :)
Very well designed villa”
Wonderful place! I went with my family and we stayed in the 'viceroy villa'. Great experience and all my family member love the room and the pool is very big. The room quality is beyond expectation. Though I would recommend this hotel for couples. Also the only down-side is just that it a bit hard to reach. Long drive from Denpasar airport. So should consider staying for 2 nights would be better than 1 as its not that convenient to go around.
Pricey but great room and fantastic breakfast”
The Viceroy is luxurious and gorgeously designed. The breakfast is superb and restaurant also good if not a bit on the expensive side - although dont bother ordering the Prawn Salad, you get a heap of lettuce and only 3 prawns, a little bit of a let down - everything else was yummy though. We upgraded to a deluxe terrace villa, which was lovely, but the infinity pool was freezing so didn't actually use it, which was a shame. Would have prefered a jacuzzi. There was a minor mix up with our booking but this was dealt with quickly and compensated with a 2 hour spa treatment which was fabulous! Great service and staff.
Tranquil luxury hotel just outside Ubud”
Had a great stay at the Viceroy as part of our honeymoon in Bali. The deluxe terrace pool villas are amazing, we didn't want to leave the room! The al a carte breakfast is great, lots of choice. Its a bit outside of th centre of Ubud but they drop you off and pick you up (only a 5 minute drive). Great place, obviously not the cheapest in Ubud but well worth it for a special break.
I did not want to leave!”
I decided to give myself a little treat and stayed at Viceroy for one night. It's the kind of hotel that makes you want to stay there all day long to read by the pool, practise yoga, have spa treatments or simply do nothing!
We are happy with everything at Viceroy”
We stayed 4 nights in total at Viceroy during our holiday trip in Bali. I'd have to say it is the best hotel we have stayed in Bali. There is a lot of privacy and extremely quiet atmosphere in the personal villa at Viceroy because I think there are only 25 villas in the whole resort. Thus it is not as busy as hotels like Ayana etc. We really liked the restaurant and public pool over there too, though you may find the prices are little bit more expensive than restaurant in centre Ubud but they are still affordable. We didn't get to do a Spa and massage package there but we will definitely do that next time we visit Viceroy. They provide extremely convenient transport servies too, you can requent their shuttle bus to pick you up and drop you off to or from Ubud centre any time during the day.
Small jewel in Bali”
the Viceroy Bali is a great small hotel with super staff - friendly, smiling, and always helpful. It is a great place to relax, as the villas are very private and have small heated pools. Villas are very well equipped and 24 h room service is very nice and fast. It is definitely a place for couples. The main pool is not very big but calm and nice to relax, next to it is the bar open also 24 h! Restsurant is simply outstanding. It maybe lacks more sea food or fish, but do not take this as a complaint. Watch out - there is no beach closely. It is almost 1 hour to drive to net beach, however we rented a motorbike and saw the real Bali! I think 4 or 5 days is a great time to spend there. Special thanks again to Otto the owner and the staff: they were simply outstanding and we felt like home.
Absolute luxury ”
We stayed at the Viceroy Bali for two nights while on honeymoon. The staff where very accommodating in every way from the amazing breakfasts to the private car service in to and from town. They always remembered our names and even what we drank. It was very hard to leave......
perfect ambience and scenery”
the staff at viceroy hotel offer a really great service,and this place is perfect for those couples who want a private time without distraction! I really satisfied with everything that this hotel has! services,facilities and the room are a really deserved to be called five stars
Excellent villa and services”
in our 10-day honeymoon trip in bali, we stayed in viceroy bali for 2 days. we had a great dinner in cascades restaurant in the first night. the food was great and better than i expected. the food i recommend is the lobster soup. it is the best one i tried ever. though it is a little but expensive, i think the food quality and the staff service still worths it. we also tried breakfast, the set was tasty but just a little big in size, not sure if you could finish them all we lived in regal villa 1. i don't think i need to describe in details because everything is just perfect. i did enjoy swimming many times inside the villa. i am highly appreciated with the service provided. i could always have shuttle pickup within 15 minutes since i called for it and when i get back to my room, the hotel staff has already prepared warm bath for me (the water temperature is just perfect). if you plan to live in ubud, i suggest you might try viceroy bali.