最高の休日”

サムイ”

海の近くで読書していたら子供がクッション投げをを初めてビックリしていたらホテルのスタッフが大丈夫かと声をかけてくれて子連れには向いてないかもしれませんが本当に素敵なホテルだなと思いました。

WOWオーシャンヘブンへ宿泊。 あの景色、設備があると嬉しいな♪は、全て揃っています。”

大自然を満喫出来るホテルではありません。 快適に自然を眺める上質なホテルです。 景色、サービス、モノ、有ったら良いな♪は、全て揃っています。むしろこんなとこまでーと。

Wow ocean haven is fantastic. ”

Had issues with our first room’s swimming pool and electricity. When we informed hotel staff, they did a nice gesture of upgrading us to Wow ocean haven for the rest of our stay. With private beach, sunset view and a bigger swimming pool, it was a fantastic experience. Would definitely visit again. Breakfast spread is good and so are the lunch and dinner options. Enjoyed our stay.

Good hotel but overpriced”

The hotel itself is good, but it requires renovation. The room that we got was old. Cracks on walls and woods. In overall it's good for an average Samui hotel, but not for a "luxury" brand. We were arriving for breakfast at 10am and waitresses were tired, not really helpful - you ask them a question and she even not looking into you. very unpleasant experience.

Thank you for taking care of us!”

Firstly, I’d like to thank you to all of you to make our trip so memorable. It’s been a tough year for everyone especially hotel crew as we know how this situation affected you all badly. However, the quality of your services is still there, even beyond. We’d like to thank you to Khun Oh (the male staff from the Kitchen Table) who took care of us at the Christmas lunch. As we have been a big fan of W does brunch in BKK, we kinda know how you run this thing fairly well. There was a misunderstanding at the beginning about our booking but he managed to recover our negative feelings very well and quickly. It was something that we really appreciated, and we knew that W would highly be our favourite place to stay for our future Samui trip from now on. One more compliment to your front desk staff, apologies I did not manage to get her name. She checked us in on the 22nd December. She was so kind and patient while explaining things. I could catch everything she explained the first time at the concierge. (You know you get loads of information when you check in, never 100% remember everything at the first place - but she did it well which really surprised me) Kudos to her great communication. Thank you very much, and hope next year will be a brighter year for all of you. We will definitely come back soonest!

The location is very good that you certainly get relax also ocean view very fantastic at roof”

Skill good staff were very good for all the gusts An immediate good action were noticed whoever guests ask for service and maybe for help

A bit of a rip-off honestly”

We were expecting something very special and overall it has been a very disappointing experience. We got an upgrade which is great but there was dead leaves in our pool, and a dead cockroach in the morning in our bathroom. Not what you expect from a 5* hotel at 500£ a night. Breakfast was just ok. Staff is lovely although the whole introduction process that every staff member goes through is a bit irritating. They also exactly know what you’ve booked and what your room number is, and it made us feel a bit monitored. It felt quite empty and really lacked of atmosphere (we were often on our own at the beach bar!). I also suspect they use MSG in their food as it tasted very salty and I didn’t sleep well at all (which is one of the effect MSG has on me). We can tell by the population that they only advertise in the US and in China, for people who are not interested in leaving the hotel. Location is average: not the best beach and quite far from the main road. No shuttle to the main road.

Alot of flys and bugs, bad beach”

Alot of flys and bugs, many warnings on the beach for jelly fish and sharp coral No facilities just spa and bars and japaness restaurant, no activites by hotel they have just yachet , and other activities with other company Nice and frindly staff

Beautiful view...”

Room & staffs were awesome, but it’s just way too expensive. (SGD$1k per night)

Good”

Nice hotel i get a private pool vella perfect stuff but the pool was not clean and i think that there was a crack in the roof that way the rain is comming inside the room and they put a towel te Stop the rain and the towel was on the floor Fahad Kuwait

Pricey but good experience!”

The stay was perfect with the exception of the uncontrollable weather. Everything you would come to expect of a luxury retreat. Will definitely visit again when the bank account recovers from the damages!

relaxing , Wonderful location , privacy”

it was amazing experience , nice for hony moon holiday , stuff was so friendly

最高!”

The staff are so helpful and nice. The room is so clean and comfortable. The only disappointment was that about not having enough hot water while showering.

ok”

ok

good”

good

Nice luxury hotel for sure”

it's W hotel. Always nice/good experience but pricey.

Fantasic getaway”

We had our babymoon here (instead of going to maldives) and we were extremly happy with our stay. Great staff, great facilties, peaceful and relaxing. Altthough by the 3rd night we had to venture out into town to find something different for dinner.

Romantic hotel”

Booked two rooms, pool with ocean view and pool with garden view. Rooms are great, Namu jap restaurant food was great. Alot of privacy but the only imcomveniemce issue is everywhere we go need a buggy to take us. Look for Zita and she will help you to book a private half day or full day speed boat which is great. Buggy drivers always has a smile on their face which you fuel bad if you dont tips them. :) room wise is perfect except some of the lights auto off by itself and even when all doors are close, the aircon off by itself. Woke up two nights for due to aircon off by itself and have to on ut back.

Romantic hotel”

This is my first stay in this hotel and I would say and recommend that this hotel is suitable for couple that prefer a good loving romancing there. Very privacy Indeed. I booked two rooms, one with garden view with pool and one with ocean view with pool. I enjoy the stay there for 4 days with a nice arrangement from hotel for our private speed boat trip out to sea. It was great. Hotel Japanese restaurant Namu serves good and tasty food and we love it. Please remember to book in advance cos mostly it will be full. Whenever you going to have breakfast or anywhere within hotel, you will have to call to Whatever/Whenever for buggy to send you there. Some of the staffs are really helpful. Worth a try in this hotel.