8.8
Excellent
/10
(511 reviews)See what guests said
Housekeeping6
Shops2
View2
See map
9.1

Exceptional

Location rating score

Exceptional location
Parking
FREE
Jacana Apartments

"Very well appointed with everything you need for a self contained stay."

Beatrix - September 15, 2018

1 Bedroom Apartment Jacana Apartments
Interior view Jacana Apartments
Bathroom Jacana Apartments
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Free Wi-Fi

Jacana Apartments

1-15 Sporting Drive, Thuringowa Central, Townsville, Australia, 4817 - See map
What guests are saying:Read all 511 reviews
Exceptional comfort
9.3 room quality and comfort
Excellent service
8.9 rating for service
Excellent cleanliness
8.8 rating for cleanliness
Excellent facilities on premise
8.8 facilities on premise

Great apartment overlooking a river with big trees fairly close to complex of pools for all ages and the disabled and adventure playgrounds at Riverwa...

Kathleen | October 25, 2017

Our stay was fantastic, the room was brilliant and the staff was more than helpful will definitely be back to stay at these apartments.

Jocleyn | December 12, 2017

Located next to the river, and just a short walk to a small museum and swimming pool, this was definitely a good spot to go with kids.

BJ | July 7, 2017

Clean rooms, quiet, security gate at entrance to car park and swipe card to enter building Make me feel safe thanks

Michael | July 27, 2019

The staff were approachable and helpful and were only too ready to offer help if needed.

Shirley | July 29, 2019

I felt so refresh after just being there for two nights, great relaxing place

Leslye | October 23, 2018

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Blackout curtains

  • Balcony/terrace

  • Garden

Value for money8.7
Distance to city center13 km
Location rating9.1
Nearest airportTownsville Airport (TSV)
Distance to airport8.6 km

Rooms available at Jacana Apartments

Exceptional
Room comfort & quality
9.3
2 Bedroom Apartment
2 Bedroom Apartment
...
  • Room size: 80 m²/861 ft²
  • River view
  • 1 queen bed and 2 single be...
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1 Bedroom Apartment
1 Bedroom Apartment
...
  • Room size: 58 m²/624 ft²
  • River view
  • 1 queen bed
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Room Assigned on Arrival
Room Assigned on Arrival
...
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    Apartment, 2 Bedrooms(1 King Bed and 2 Twin Beds)
    Apartment, 2 Bedrooms(1 King Bed and 2 Twin Beds)
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      Apartment, 1 Bedroom
      Apartment, 1 Bedroom
      ...
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        Apartment
        Apartment
        ...
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          Apartment Shared Bed
          Apartment Shared Bed
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            Room Assigned on Arrival
            Room Assigned on Arrival
            ...
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              Apartment, 2 Bedrooms(2 King Beds)
              Apartment, 2 Bedrooms(2 King Beds)
              ...
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                Apartment, 2 Bedrooms
                Apartment, 2 Bedrooms
                ...
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                  What people love about Jacana Apartments

                  • 9.6
                    Exceptional
                    Cleanliness
                    "Clean modern apartments with evferything you need"

                    Jayne | July 12, 2018

                  • 8.0
                    Very good
                    Location
                    "Great apartments, close to everything you need!!"

                    Lyticia | May 27, 2018

                  • 10.0
                    Exceptional
                    "Nice pool and added security of gated entrance"

                    pania | September 30, 2018

                  Property ranking|Compared to 104 Townsville properties
                  See all rankings
                  Room comfort score
                  9.3/10
                  Service score
                  9.0/10
                  Value for money score
                  8.7/10
                  Cleanliness score
                  9.0/10
                  Better than
                  96
                  %
                  of Townsville properties
                  Better than
                  93
                  %
                  of Townsville properties
                  Better than
                  91
                  %
                  of Townsville properties
                  Better than
                  91
                  %
                  of Townsville properties
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                  Overall rating:
                  8.8
                  Excellent
                  511 reviews
                  Cleanliness
                  8.8
                  Facilities
                  8.8
                  Location
                  9.1
                  Read all reviews >
                  What travelers say they love:
                  Highly recommended and will use again on my next trip.
                  Beatrix from Australia
                  Solo traveler
                  More about Jacana Apartments

                  More about Jacana Apartments

                  Jacana Apartments is a popular choice for travelers. The hotel lies 13 km from the city center and provides accessibility to important town facilities. With its convenient location, the hotel offers easy access to the city's must-see destinations.

                  Jacana Apartments offers many facilities to enrich your stay in Townsville. While lodging at this wonderful property, guests can enjoy meeting facilities, BBQ facilities, a car park, laundry service, and luggage storage. All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel's recreational facilities, which include a children's playground, garden, and golf course within 3 km, are designed for escape and relaxation. Guests can enjoy complimentary Wi-Fi throughout the property and CBAR Café, which offers chargeback to rooms. Discover an engaging blend of professional service and a wide array of features at Jacana Apartments.

                  Show less

                  Most talked about facilities

                  Housekeeping
                  6 mentions
                  Swimming Pool
                  2 mentions
                  View
                  2 mentions
                  Taxi
                  1 mention

                  What they offer

                  9.6
                  Exceptional
                  "We enjoyed it so much we are staying another week."

                  Shirley | July 29, 2019

                  View all reviews
                  Show less

                  Nearest essentials

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                  Property's guest policies

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                  Some helpful facts

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                  Reviews of Jacana Apartments from real guests

                  Overall rating
                  8.8
                  Excellent
                  From 511 reviews
                  9.1Location
                  9.1Service
                  8.8Cleanliness
                  Agoda Reviews (68)Booking.com Reviews (443)
                  Rating via Agoda8.8
                  /
                  10
                  Cleanliness8.8
                  Facilities8.8
                  Location9.1
                  Room comfort and quality9.3
                  Service8.9
                  Value for money8.7
                  High score for Townsville
                  Rating
                  9+ Exceptional (22)
                  8-9 Excellent (9)
                  7-8 Very Good (10)
                  6-7 Good (0)
                  <6 Below Expectation (1)
                  Time of the year
                  Mar - May (5)
                  Jun - Aug (14)
                  Sep - Nov (14)
                  Dec - Feb (9)
                  All guests (68)
                  All room types
                  All languages

                  Show reviews that mention 

                  Showing 42 verified guest comments
                  123
                  10.0
                  Exceptional
                  Beatrix from Australia
                  Solo traveler
                  1 Bedroom Apartment
                  Stayed 6 nights in September 2018

                  JACANA APARTMENT STAY - HIGHLY RECOMMENDED”

                  Visiting family in the area. First time stay at Jacana. On arrival, found the apartment to be SPOTLESS - not one fingerprint or mark where is should not have been (despite the laminated cupboards, glass top table and stainless steel fridge). Mind you, it was a different story after my grandchildren left...... Adjacent to Ross River and Riverway Lagoons (free swimming pools), a very short stroll to the restaurants of Cannon Park and Willows Shopping Centre. Very well appointed with everything you need for a self contained stay. Highly recommended and will use again on my next trip.

                  Reviewed September 15, 2018
                  9.6
                  Exceptional
                  Elese
                  Family with young children
                  2 Bedroom Apartment
                  Stayed 8 nights in December 2018

                  Family friendly and great location ”

                  Love waking up and sitting on the balcony nice view of the river, having stayed in the 2 bedroom apartment love how it had in 2 bathrooms and toilets. Especially a walk to the lagoon which our kids loved. Thank you Jacana Apartment we love our stay there 😊

                  Reviewed January 04, 2019
                  10.0
                  Exceptional
                  BJ from Australia
                  Family with young children
                  1 Bedroom Apartment
                  Stayed 2 nights in November 2016

                  Pleasantly surprised!”

                  We knew that the apartments would be new and updated, but we were pleasantly surprised to find how great the Jacana Apartments were. Located next to the river, and just a short walk to a small museum and swimming pool, this was definitely a good spot to go with kids.

                  Reviewed July 07, 2017
                  8.7
                  Excellent
                  Peter from New Zealand
                  Solo traveler
                  1 Bedroom Apartment
                  Stayed 3 nights in September 2014

                  Riverside Gem”

                  Location, View,

                  My stay at the Jacana was very pleasant indeed. The room was small but well set out and clean. The balconey view was great of both the river and riverside pedestrian walking paths. Location across the road from a large Shopping complex was handy as well as access to local public transport. Would recommend as a great short/mid term stay away from the city center but close to all necessary facilities. i did feel that as a 4 star without free WIFI it is over rated. this facility is extremely common overseas even down to a 2 star level, infact it would be rare to find a hotel without it - CATCH UP AUSTRALIA.

                  Reviewed December 05, 2014
                  10.0
                  Exceptional
                  Glenda from Australia
                  Couple
                  2 Bedroom Apartment
                  Stayed 2 nights in June 2016

                  A lovely place to stay!”

                  Enjoyed a very nice 2 day stay. Would recommend Jacana Apartments to others. Very beautiful spot situated along the river

                  Reviewed July 08, 2016
                  10.0
                  Exceptional
                  Peter from Australia
                  Solo traveler
                  1 Bedroom Apartment
                  Stayed 3 nights in February 2016

                  Beautiful modern and very relaxing. ”

                  Will always stay again at these apartments next time we visit Townsville. It's the best.

                  Reviewed February 26, 2016
                  8.7
                  Excellent
                  MAT from Australia
                  Business traveler
                  1 Bedroom Apartment
                  Stayed 2 nights in January 2015

                  great location - very comfortable”

                  shop / restaurants near by - room was clean and very comfortable - lovely view

                  Our company sent our tradies up to Townsville to do work and they said it is the best place yet they have stayed in - close to get dinner and very comfortable

                  Reviewed February 04, 2015
                  9.6
                  Exceptional
                  Shirley from Australia
                  Group
                  2 Bedroom Apartment
                  Stayed 7 nights in July 2019

                  LOVED IT!!!”

                  These apartments are in a stunning riverside location surrounded by parks..picturesque walkways..walking distance to restaurants eateries and a major shopping centre. The staff were approachable and helpful and were only too ready to offer help if needed. We enjoyed it so much we are staying another week.

                  Reviewed July 29, 2019

                  Thank you for your amazing review Shirley! We are so pleased your recent stay with us ticked all the boxes. Looking forward to welcoming you back again soon.

                  Responded August 16, 2019
                  Jacana Apartments
                  10.0
                  Exceptional
                  pania from Australia
                  Couple
                  1 Bedroom Apartment
                  Stayed 2 nights in September 2018

                  Great location, will definitely be back. ”

                  Excellent location. Apartment was nice and clean really enjoyed the fully equipped kitchen, much nicer then a motel and the staff were more then accommodating, friendly and they were kind enough to let us check out late even though it was school holidays. Nice pool and added security of gated entrance

                  Reviewed September 30, 2018
                  9.3
                  Exceptional
                  Evie from New Zealand
                  Couple
                  2 Bedroom Apartment
                  Stayed 2 nights in September 2014

                  Weekend Away”

                  Value for money, River View, Location to main attractions

                  Had a wonderful weekend away, great river view, big spacious apartment with a designated car park, clean and comfortable bed, the only problem was returning the key to the office or mailbox which was in another complex. Otherwise we would recommend this place to friends.

                  Reviewed September 21, 2014
                  7.3
                  Very good
                  Ian from Thailand
                  Couple
                  1 Bedroom Apartment
                  Stayed 2 nights in November 2015

                  Comfortable and clean”

                  room was neat tidy and functional. room was ready waiting for us with the aircon working.nice surrounds with the river at your door

                  stayed for two days only on a quick trip to Townsville to see family. I was impressed with the ease of booking and the price. the room was very comfortable and the location great for couples or family

                  Reviewed November 11, 2015
                  10.0
                  Exceptional
                  Jocleyn from Australia
                  Couple
                  1 Bedroom Apartment
                  Stayed 3 nights in December 2017

                  Exceptional”

                  Our stay was fantastic, the room was brilliant and the staff was more than helpful will definitely be back to stay at these apartments.

                  Reviewed December 12, 2017
                  10.0
                  Exceptional
                  Tamara from Australia
                  Family with young children
                  2 Bedroom Apartment
                  Stayed 3 nights in July 2019

                  Great location, great views, big rooms.”

                  As busy as the apartments where, once inside them you couldn’t hear any noise! Will definitely be back

                  Reviewed July 22, 2019

                  Thank you for the super review Tamara! We are so pleased that you loved the apartments and location as much as we do. We look forward to welcoming you back to the property on your next visit to Townsville.

                  Responded August 16, 2019
                  Jacana Apartments
                  7.6
                  Very good
                  Kathleen from Australia
                  Solo traveler
                  1 Bedroom Apartment
                  Stayed 7 nights in October 2017

                  Very good”

                  Great apartment overlooking a river with big trees fairly close to complex of pools for all ages and the disabled and adventure playgrounds at Riverway Good wide paths for walking. Only concerns were that children can get out of rooms easily and flimsy mosquito screens

                  Reviewed October 25, 2017
                  9.0
                  Exceptional
                  Paul from Australia
                  Couple
                  1 Bedroom Apartment
                  Stayed 2 nights in August 2015

                  Best Appartment Accommodation”

                  Cleanliness

                  My wife and I had a relaxed stay. The Appartment had a well equipped kitchen for preparing your owm meals. Full size fridge provided. The balcony was spacious over looking pleasant views of the Ross River. Self contained washing machine and dryer were a bonus. The single bedroom has a queen size bed.and inbuilt wardrobes. The bedroom window blinds were a let down allowing street lighting to filter into the room which made it difficult to get to sleep. Each Appartment has designated undercover parking within a security gated compoumd.

                  Reviewed August 22, 2015
                  9.6
                  Exceptional
                  Jayne from Australia
                  Couple
                  1 Bedroom Apartment
                  Stayed 6 nights in July 2018

                  Exceptional”

                  Great location. Clean modern apartments with evferything you need

                  Reviewed July 12, 2018
                  8.4
                  Excellent
                  Lee-Anne from Australia
                  Couple
                  1 Bedroom Apartment
                  Stayed 2 nights in July 2019

                  Very secure, beautiful apartments. Will definitely be back. Would highly recommend to anyone.”

                  Apartments, private, reasonably priced.

                  Reviewed July 14, 2019

                  Thank you for your lovely review Lee-Anne. We are so happy you enjoyed your stay with us and thank you for the recommendation. Looking forward to your next stay with us.

                  Responded August 16, 2019
                  Jacana Apartments
                  10.0
                  Exceptional
                  Brett from Australia
                  Solo traveler
                  1 Bedroom Apartment
                  Stayed 7 nights in February 2015

                  Would stay again”

                  Location Clean View

                  I enjoyed my visit and I liked the room I had except with the door open to the balcony it could get a little noisy. The noise didn't bother me but it might bother some people so keep that in mind. Otherwise enjoyable stay with friendly staff and I would stay again.

                  Reviewed February 13, 2015
                  8.0
                  Excellent
                  lauren from Australia
                  Business traveler
                  2 Bedroom Apartment
                  Stayed 3 nights in September 2014

                  business trip”

                  clean, price, close to work

                  stayed for a business trip. Close to where the work was being carried out. Well priced, clean rooms

                  Reviewed September 16, 2014
                  8.0
                  Excellent
                  Lyticia from Australia
                  Family with young children
                  2 Bedroom Apartment
                  Stayed 7 nights in May 2018

                  Great value for money”

                  Great apartments, close to everything you need!!

                  Reviewed May 27, 2018
                  123
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