Jacksonville Plaza Hotel and Suites
Queen Room Jacksonville Plaza Hotel and Suites
Lobby Jacksonville Plaza Hotel and Suites
Lobby Jacksonville Plaza Hotel and Suites
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7.1
Very good
/10
(58 reviews)See what guests said
See map
8.0
Excellent
Location rating score
Excellent location
  • Amelia Urgent Care1.47 km
  • The Cookie Momsters3.1 km
  • Tourist Information Booth3.53 km
  • Jacksonville International Airport3.63 km
  • Pecan Park Flea & Farmers Market4.27 km
  • Jax Raceways4.76 km
  • Pine Lakes Golf Club5.51 km
  • Anheuser-Busch Brewery5.51 km
  • Catty Shack Ranch Wildlife Sanctuary6.23 km
  • Braddock Blueberry Farm8.58 km
  • Free Wi-Fi

    Jacksonville Plaza Hotel and Suites

    14585 Duval Road, Northside, Jacksonville (FL), United States, 32218 - See map
    "The bed was comfortable and the staff was friendly."
    Daniel - March 18, 2018
    Exceptional comfort
    10.0 room quality and comfort
    Very good service
    7.7 rating for service
    • Free airport transfer

    • Free Wi-Fi in all rooms!

    • Breakfast [free]

    • Air conditioning

    • Daily housekeeping

    Property ranking|Compared to 319 Jacksonville (FL) properties
    See all rankings
    Room comfort score
    10.0/10
    Location score
    8.0/10
    Value for money score
    7.1/10
    Service score
    7.7/10
    Better than
    99
    %
    of Jacksonville (FL) properties
    Better than
    95
    %
    of Jacksonville (FL) properties
    Better than
    94
    %
    of Jacksonville (FL) properties
    Better than
    94
    %
    of Jacksonville (FL) properties
    Value for money7.1
    Location rating8.0
    Nearest airportJacksonville International Airport (JAX)
    Distance to airport3.6 km

    Rooms available at Jacksonville Plaza Hotel and Suites

    10.0
    Exceptional
    Room comfort & quality
    Queen Room
    Queen Room
    ...
    • Room size: 16 m²/172 ft²
    • Shower and bathtub
    • 1 queen bed
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    Queen Room with 2 Queen Beds
    Queen Room with 2 Queen Beds
    ...
    • Room size: 21 m²/226 ft²
    • Shower and bathtub
    • 2 queen beds
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    Double Twin Room
    Double Twin Room
    ...
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      Deluxe King
      Deluxe King
      ...
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        Double Standard
        Double Standard
        ...
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          Deluxe
          Deluxe
          ...
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            Single Room
            Single Room
            ...
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              Double Standard Room
              Double Standard Room
              ...
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                Double Deluxe
                Double Deluxe
                ...
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                  Two Queen Beds room
                  Two Queen Beds room
                  ...
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                    More about Jacksonville Plaza Hotel and Suites

                    More about Jacksonville Plaza Hotel and Suites

                    An overview

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                    What they offer

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                    Nearest essentials

                    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                    What's nearby

                    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                    Property's guest policies

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                    Some helpful facts

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                    Reviews of Jacksonville Plaza Hotel and Suites from real guests

                    Provided by verified guests of Agoda
                    Agoda Reviews (58)Booking.com Reviews (534)
                    7.1
                    /
                    10
                    Cleanliness6.7
                    Facilities6.0
                    Location8.0
                    Room comfort and quality10.0
                    Service7.7
                    Value for money7.1
                    Rating
                    9+ Exceptional (6)
                    8-9 Excellent (2)
                    7-8 Very Good (5)
                    6-7 Good (6)
                    <6 Below Expectation (14)
                    Time of the year
                    Mar - May (11)
                    Jun - Aug (15)
                    Sep - Nov (2)
                    Dec - Feb (5)
                    All languages
                    All guests (58)
                    Showing 33 verified guest comments
                    12
                    5.2
                    Jelena from United States
                    Couple
                    Queen Room
                    Stayed 2 nights in September 2019

                    Avoid this motel”

                    The room (118) was the size of a postage stamp. The tiny corner table was damaged and dirty, the floor was not very clean, there was only one chair, there was no closet but a metal rack on the wall, the breakfast was cold and absolutely minimal. We arrived one hour before the check-in time, only to discover that they wanted $28.00 to let us into our room early, that in spite of the fact the room was ready for us. And the price was about $85.00 per night. Take any motel before this one.

                    Reviewed September 06, 2019
                    5.2
                    Mark from United States
                    Solo traveler
                    Queen Room
                    Stayed 1 night in August 2019

                    Pass on this one”

                    The room was warm awful. It had an odor. The bed sagged. The bathroom needed serious renovation. The shower head leaked, spraying water up and over the shower curtain. It had been leaking for so long the paint behind the shower head bulged and could easily be scooped away.

                    Reviewed August 04, 2019
                    6.0
                    Stanley from South Africa
                    Couple
                    Queen Room
                    Stayed 1 night in July 2019

                    Dry walling between the rooms pathetic ”

                    Breakfast on Saturday could be up to 10h00.. Why rush on a Saturday?

                    Reviewed August 01, 2019
                    4.8
                    Berno from Germany
                    Couple
                    Queen Room
                    Stayed 1 night in July 2019

                    Run down hotel ”

                    Checked in for just one night. Location was good as it was just a short drive from the Airport. We were very disappointed about the cleanliness. You didn’t want to touch anything. The hotel needs an update.

                    Reviewed July 30, 2019
                    7.2
                    Very good
                    Kyle from United States
                    Couple
                    Queen Room
                    Stayed 1 night in July 2019

                    It’s fine, don’t worry. ”

                    If you’re looking for an amazing accommodating hotel then you’ll be disappointed but if you want a nice, affordable room with a clean bed you’ll be fine. The place could use a fresh coat of paint and some TLC but it’s noting terrible. Shower, bed and things that matter are clean and the staff is very friendly. Free breakfast is continental and consists of bagels and oatmeal and cereal. It’s not some cheap motel but it’s not the Hilton, it’s a 2 star place so curb expectations.

                    Reviewed July 16, 2019
                    6.8
                    Good
                    Kyle from United States
                    Couple
                    Queen Room
                    Stayed 2 nights in July 2019

                    It’s fine. ”

                    I went here because it was the most affordable without being some run down motel and it was fine. The place had some minor cosmetic flaws (scratches on walls, TV remote didn’t have a battery cover, things seem a bit worn) but nothing some TLC and paint couldn’t fix. The staff was friendly and the beds are clean, which is most important. The free breakfast was continental and just fine and I had zero trouble checking in and out. This place is far from being bad but not really great. It’s a 2 star hotel so what do you expect? If you’re expecting luxury then stay at the Hilton.

                    Reviewed July 15, 2019
                    10.0
                    Exceptional
                    Yolanda from United States
                    Business traveler
                    Queen Room
                    Stayed 1 night in July 2019

                    Awesome staff was terrific ”

                    The staff was very nice

                    Reviewed July 12, 2019
                    6.0
                    charles from United States
                    Couple
                    Queen Room
                    Stayed 1 night in July 2019

                    A/C never worked in any 3 bedrooms”

                    first room was freezing as the thermostat was stuck on full cold, They moved us to another room where the A/C compressor was running but not the fan and in the third one there was no A/C at all. We ended up under three blankets in the first one!

                    Reviewed July 10, 2019
                    10.0
                    Exceptional
                    Alexis from United States
                    Couple
                    Queen Room
                    Stayed 2 nights in July 2019

                    Exceptional”

                    Pretty nice about 25 min. away from Jax Beach.

                    Reviewed July 07, 2019
                    2.0
                    Brian from United States
                    Business traveler
                    Queen Room
                    Stayed 1 night in July 2019

                    Stay away!!”

                    Terrible experience! The front desk person was mad I used the internet to book. I still had fees that I had to pay after I paid agoda. Stay away!!

                    Reviewed July 04, 2019
                    6.4
                    Good
                    Garrett from United States
                    Couple
                    Queen Room
                    Stayed 1 night in June 2019

                    Not bad for 2 stars.”

                    Pro - cost, staff Con - room smell, shower, breakfast

                    Reviewed June 30, 2019
                    8.4
                    Excellent
                    Irene from United States
                    Couple
                    Queen Room
                    Stayed 1 night in June 2019

                    Cozy place”

                    Comfortable, clean rooms. Kinda small but has everything you need; comfortabl bed, fridge, microwave, coffee pot, mounted TV. Nice bathroom, quiet, friendly staff. Wish they had a pool.

                    Reviewed June 28, 2019
                    7.2
                    Very good
                    Edward from United States
                    Solo traveler
                    Queen Room
                    Stayed 1 night in June 2019

                    It was OK”

                    The room was OK, the breakfast was only fair. Very noisy.

                    Reviewed June 17, 2019
                    4.4
                    Kusuma from United States
                    Business traveler
                    Queen Room
                    Stayed 1 night in June 2019

                    Acceptable”

                    The room was too small than in the picture and The wall doesn’t keep noise from the other room next Door

                    Reviewed June 09, 2019
                    3.6
                    Vanessa
                    Family with teens
                    Queen Room
                    Stayed 3 nights in May 2019

                    PlLEASE TAKE PRIDE IN your establishment; for God sake!!!!!”

                    Bed sheets were dingy in hidden areas Dirty toilet bowl Bathroom condition was poor Pay cleaning staff more/may encourage them Should be called a MOTEL not HOTEL

                    Reviewed May 29, 2019
                    6.4
                    Good
                    Mariah
                    Couple
                    Queen Room
                    Stayed 1 night in April 2019

                    Good”

                    It’s good for a one night stay. The breakfast area is very small with no variety. The staff were outstanding. I called downstairs cause the fridge wasn’t working and I didn’t have an iron. Less than 5 minutes someone was there with an iron and another fridge. Confident location and different places to eat near hotel. Walmart right round the corner.

                    Reviewed April 28, 2019
                    4.8
                    Dean
                    Solo traveler
                    Queen Room
                    Stayed 3 nights in April 2019

                    Acceptable”

                    That hotel is old and grimy

                    Reviewed April 16, 2019
                    10.0
                    Exceptional
                    Zachary
                    Solo traveler
                    Queen Room
                    Stayed 1 night in April 2019

                    A perfect one night stay”

                    Absolutely got what I paid for. Room was just the right size, spotless and very comfortable for my one night stay. Would've loved to stay longer if I could! The front desk staff were all extremely kind and friendly (that was the best part!) and happily answered any questions I had. Breakfast was just right and the free airport transfer was a huge plus too, so I'd definitely recommend staying here if you have an early morning flight to catch! All in all, a wonderful stay and I'd definitely come back again!

                    Reviewed April 07, 2019
                    8.0
                    Excellent
                    Todd from United States
                    Couple
                    Queen Room
                    Stayed 1 night in March 2019

                    quick stay”

                    Not a bad choice for a place to sleep off a late flight, room was small but clean and comfortable

                    Reviewed March 18, 2019
                    4.0
                    Gregory from United States
                    Solo traveler
                    Queen Room
                    Stayed 1 night in March 2019

                    Acceptable”

                    Electrical outlet was removed from the wall exposing for injury, excessive dirt on carpet, hair in bathroom and grime on refrigerator. Sent complaint letter to manager with no response.

                    Reviewed March 11, 2019
                    12
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                    Jacksonville Plaza Hotel and Suites
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                    • Excellent location
                    • Catty Shack Ranch Wildlife Sanctuary