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Jaffna Heritage Hotel

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Very good7.5
Based on 24 reviews
Jaffna Heritage Hotel
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Lobby
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Interior view
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Interior view
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Swimming pool
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8.3 Excellent location
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8.3Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Balcony/terrace

  • Room service [24-hour]

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Room choices
Standard Double
...
  • Garden view
  • 25 m²/269 ft²
  • 1 double bed
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Standard Triple
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  • Garden view
  • 25 m²/269 ft²
  • 1 single bed and 1 double b...
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Deluxe Triple Room
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  • 18 m²/194 ft²
  • 1 single bed and 1 king bed
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Deluxe King Room
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  • 17 m²/183 ft²
  • 1 king bed
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Deluxe Twin Room
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  • 18 m²/194 ft²
  • 2 single beds
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Verified guest reviews

Agoda Reviews (24)
Filter by guest type:
Cleanliness7.0
Facilities5.5
Location8.3
Room comfort and quality7.4
Service8.0
Value for money6.8
Provided by verified guests of Agoda
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Showing 23 verified guest comments
123
5.2
Praemi from New Zealand
Group
Standard Triple
Stayed 2 nights in August 2017
Communication skills of all staff were poor.
No indication when booking that only vegetarian food is served here. Breakfast was boring too. However, as a Sinhalese I was made to feel welcome bu all the Tamil staff. Thank you.
Reviewed September 02, 2017
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8.4
Gowri from Canada
Family with young children
Standard Triple
Stayed 2 nights in December 2016
Nice
Nice
Reviewed December 23, 2016
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3.6
Suranjanie from United States
Business traveler
Standard Double
Stayed 2 nights in December 2016
Awful
The room was dirty, the garbage from the bathromm trash can from the previous guest had not neen emptied. The bathrom sink and shower stall was not cleaned. The fauset in the shower stall was broken. The bedroom trash can had no container inside!!!! The mini refrigerator was hot and not plugged. When we finally got it plugged water poured into the food from the freezer. There were signs that the sheets were not changed😬😬😬 The young man who finally attended to all the basic requiremets was very helpful. We would have moved out if not for his arrival We were not excitd sbout consuming the food on site as it did mot have any authentic Jaffna cusine.
Reviewed December 18, 2016
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10.0
Thushara from Sri Lanka
Family with young children
Standard Double
Stayed 2 nights in December 2016
One of the best hotel in Jaffna
Location near to Nallur kovil & Jaffna town, Friendly staff specially the manager, vegetarian food, comfortable & big rooms, value for money, planning to visit again
Reviewed December 16, 2016
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3.6
niroshaan from Sri Lanka
Family with young children
Standard Triple
Stayed 2 nights in December 2016
Good manager mr Deepal others not friendly
I wanted to cancel a room and they didn't support on the same
Reviewed December 12, 2016
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7.0
Rosario from United Kingdom
Couple
Standard Double
Stayed 1 night in January 2016
Perfect location but dirty
location, location, location
We found the room dirty. They cleaned it again late, with us waiting, and we had dirty sheets before and after the cleaning. We felt like it was more about managers' prestige than welcoming guests. The chef of the dinner was very nice and his food was good.
Reviewed January 29, 2016
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7.0
alan from United States
Solo traveler
Standard Double
Stayed 2 nights in January 2016
limited food/menu
large room, if vegan ....ok, good, location
the bathroom was small, shower very tight, food available limited n vegan, no need to impose life style on guests , best to eat outside of hotel, n question value for the money
Reviewed January 27, 2016
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3.3
Shantini from Sweden
Couple
Standard Double
Stayed 3 nights in December 2015
Very Bad. Waited to get out of that hotel.
Everything was so bad that I can't think of anything good to say.
Reviewed December 12, 2015
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7.7
Anna from Australia
Couple
Standard Double
Stayed 2 nights in September 2015
Fawlty Towers to a tee. Entertaining staff. Fun
Breakfast, good beds courteous staff
If you see through the idiosyncrasies you will find staff willing to please and a great comfortable base from which to explore the region.
Reviewed October 03, 2015
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10.0
Alexander from United Kingdom
Business traveler
Standard Double
Stayed 1 night in April 2015
Excellent Hotel in Jaffna
Food. Staff. Location
Very enjoyable stay. Food was excellent. A vegetarian only hotel, which I enjoyed very much. Staff very efficient and attentive. Location for my office was very convenient. All in all very good hotel
Reviewed April 11, 2015
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123

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